EBT Card Reinstatement Nightmare - Customer Service Can't Help!

Ugh, I feel your pain. The system is such a mess. I had a similar issue last year and it took me weeks to get it sorted out. Have you tried going to a local office in person? Sometimes that's the only way to get real help.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/pVSidIVLq0c

Have you tried reaching out to your local state representative? Sometimes they can help cut through the red tape.

This is why we need to overhaul the entire system. It's a joke that people who need help the most have to jump through so many hoops. 🤬

Here's what worked for me when I had to reinstate my EBT card: 1. Call the main EBT customer service number (usually on the back of your card) 2. Choose the option for 'lost or stolen card' 3. Even if your card isn't lost, this will usually get you to a real person faster 4. Explain your situation to the rep and ask specifically for help with reinstatement 5. If they can't help, ask to speak to a supervisor 6. Be persistent and don't take no for an answer It's a pain, but if you're firm and polite, you can usually get it sorted. Good luck!

have u tried the online portal? sometimes u can do stuff there without calling

I'm in the same boat. Been trying to get this fixed for weeks. The whole system is broken af 😤

I went through this exact same nightmare last month! What finally worked for me was calling early in the morning (like 8 AM sharp) and selecting the "report benefits not received" option instead of the general help line. That got me to someone who could actually DO something about my card status. Also, have your case number ready if you have one - it speeds things up a lot. Don't give up, you'll get through this! 💪