This whole thread is a goldmine of strategies! 🙌 I'm dealing with a similar program integrity hold situation (going on week 2) and reading everyone's experiences makes me feel less alone in this bureaucratic nightmare. I wanted to add one thing that helped me recently - if you have a local unemployment office that's open for in-person visits, it might be worth the trip. I drove to mine last week and while they couldn't resolve the hold on the spot, the staff member was able to see exactly what documents were in my file and what was missing. Turns out one of my uploads never went through properly even though I got a "successful submission" message online. Also, for anyone else reading this - screenshot EVERYTHING in your online account regularly. I learned this the hard way when my case status randomly changed overnight with no explanation, and I had no proof of what it said before. The persistence strategies everyone is sharing are so valuable. It shouldn't be this hard to get benefits we've paid into, but until the system gets fixed, we have to play their game. Keep fighting everyone - we've got this! 💪

I'm so sorry you're dealing with this - the unemployment system is absolutely broken and your frustration is completely valid! 😤 I went through something very similar a few months ago and it felt like I was trapped in an endless loop of bureaucratic hell. A couple things that finally helped me break through: • **Call at 7:29 AM sharp** - I noticed better luck getting through in that small window before the 7:30 rush • **Ask specifically for a "program integrity review specialist"** when you get through - regular agents often can't do much with these holds • **Request everything in writing** - ask them to email you a summary of what they found in your file and what the next steps are • **File an appeal for that determination immediately** - even if you think you sent everything, the appeal process sometimes gets faster attention than regular inquiries The most important thing I learned is that those automated determination letters are often completely wrong and don't reflect recent submissions. Don't let that 8-month timeline panic you - it's usually outdated once a human actually reviews your case. Also, don't hesitate to contact your state representative's office. I was worried about "bothering" them too, but they have staff specifically for constituent services and they deal with unemployment issues constantly. They got my case escalated within days. Document absolutely everything - dates, times, agent names, reference numbers. It becomes crucial when you're explaining your situation for the 50th time to someone new. Hang in there! This system shouldn't be this hard to navigate, but with persistence you WILL get through it. You've earned these benefits and you deserve to receive them! 💪

Just wanted to add another potential solution - sometimes the reopen option is only visible during certain hours or days of the week due to system maintenance windows. I've noticed the Colorado CDLE website sometimes hides certain features during their overnight processing times (usually between 11 PM and 6 AM). Also, if you filed your original claim during a holiday period or busy season, there might be special restrictions on when you can reopen. Try checking the site during normal business hours on a weekday if you haven't already. And make sure you're using the direct CDLE website and not going through any third-party sites - I've seen people get confused because some unofficial sites don't have all the same options. Hope you get it sorted out soon!

I'm dealing with the exact same issue right now! It's so frustrating when you need to reopen your claim and the website just doesn't cooperate. Based on what everyone's shared here, I'm going to try a few things: first clearing my browser cache like Alana suggested, then checking for any pending verification requirements in my account messages, and looking in the "Claim Status" section that Emma mentioned. If none of that works, I might have to bite the bullet and either call or try that claimyr service that Sara talked about. Thanks everyone for all the helpful suggestions - it's nice to know I'm not the only one struggling with this system! Will update if I figure it out.

To all those having trouble reaching a human at Colorado Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/pkaHKRBb294

I'm going through the same situation with backdating my PUA claim. From what I've gathered from the comments here, it seems like the key steps are: 1) Apply for standard UI benefits first in MyUI+, 2) Look for the "reopen claim" option, and 3) If your account is locked/on hold, submit the Program Integrity Hold form. Has anyone had recent success with this process? I'm wondering about current wait times and if there are any new requirements I should be aware of. Thanks for sharing all these helpful resources!

Plot twist: what if we all show up at the unemployment office with lawn chairs and snacks? Make it a sit-in until they process our claims 😂

Two months is absolutely unacceptable! I had a similar issue last year and what finally worked was filing a complaint with the Colorado Department of Labor directly through their website. There's a specific form for delayed claims processing. Also, try reaching out to Colorado Legal Aid - they have free resources for unemployment issues and can sometimes get things moving faster than going through the regular channels. Don't let them make you wait indefinitely when you need this support now!

This happened to my cousin last year. Turns out there was a glitch in their system that wasn't counting some people's income correctly. Might be worth asking if that could be the issue.

I went through this exact same situation about 6 months ago. The key is to file an appeal immediately - you usually have 30 days from the denial date. When you call, specifically ask to speak with someone about "wage verification" and mention that you have documentation (your W2) that contradicts their records. I had to fax my W2 and last few paystubs to their appeals department. It took about 3 weeks, but they eventually corrected it and I got all my back pay. Don't give up - you've got the paperwork to back up your claim!