What's the current EDD phone number for certifying UI benefits by phone?

The EDD Tele-Cert phone number is 1-866-333-4606. You'll need your Social Security number and your PIN to certify over the phone. Make sure you have a pen and paper handy to write down the confirmation number they give you when you're done!

i think its actual 1-866-333-4606 but u need ur EDD customer acct # not social security

The phone certification system (Tele-Cert) is available 24/7 at 1-866-333-4606. You'll need your Social Security number, EDD Customer Account Number, and the 4-digit PIN you created. Just follow the automated prompts. I'd recommend calling during off-hours (evenings or early mornings) since the system can sometimes be busy during peak hours. That said, phone certification can be a bit tedious since you have to go through all the questions by listening to each option. If your internet starts working again, the UI Online certification is much faster and you get an immediate confirmation.

Is anybody else having trouble getting thru on the regular EDD phone number? I've been trying to talk to a representative about a problem with my last payment for DAYS but keep getting the "too many callers" message. The certification number works fine but I need to talk to an actual person!

I just want to add that if you're certifying by phone, make sure you WAIT for the confirmation number at the end! My neighbor hung up too early once and her certification didn't go through, which delayed her payment by two weeks. Also, the automated system speaks really slowly which drives me crazy lol

Just to clarify some important points about phone certification: 1) The correct Tele-Cert number is 1-866-333-4606 2) The system is available 24/7, but occasionally has maintenance periods (usually posted on the EDD website) 3) You'll need your SSN, EDD Customer Account Number, AND your 4-digit PIN 4) Write down your confirmation number 5) For the 2025 certification year, you must also be prepared to provide information about your work search activities Phone certification works well for simple certifications, but if you have variable income, part-time work, or other special circumstances, the online system gives you more flexibility to review and verify your answers before submitting.

I tried certifying by phone last year and the system kept hanging up on me when I tried to enter my work search information. something about "too many attempts" but I was only trying to enter 3 job contacts! ended up having to go to the library to use their computers and certify online. phone system seems buggy sometimes.