How to set up EDD direct deposit? Can't find bank info section anywhere
Hey everyone, I just got approved for unemployment benefits last week (finally!) and I've been exploring my UI Online account. I keep hearing that EDD is offering direct deposit now instead of the Money Network debit card, but I'm completely lost on how to set this up. I've clicked through every tab and section I can find in my account but don't see anywhere to enter my bank account or routing numbers. I'd really like to get this set up BEFORE my first payment comes through so I don't have to deal with the card at all. Can someone please walk me through exactly where to find this option? Is it hidden in some sub-menu I'm missing? Thanks in advance!
17 comments
Aileen Rodriguez
the direct deposit option should be under payment preferences when u log in. just click on ur dashboard and look for something about payment methods.
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Bruno Simmons
•I've looked all over the dashboard and don't see anything about payment preferences or methods. Is this something new they just added? Maybe my account hasn't been updated yet?
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Zane Gray
The EDD direct deposit feature is being rolled out gradually, so not all claimants have access to it yet. If you don't see the option in your UI Online account, you're likely not in the current phase of the rollout. When it becomes available for your account, you'll see a new section called "Payment Preferences" under the "Claims & Payments" tab. For now, you'll still receive the Money Network debit card for your first payment. Once the direct deposit option becomes available to you, you can switch and future payments will be deposited directly to your bank account. Just keep checking your UI Online account weekly as they're continuing to expand access throughout 2025.
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Bruno Simmons
•Thank you so much for explaining! That makes sense why I couldn't find it. Do you know how long the rollout is expected to take? I really hate dealing with those prepaid cards.
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Maggie Martinez
Same boat!!! Been looking EVERYWHERE for this stupid direct deposit option and can't find it anywhere!! So frustrating that some people get it and others don't. typical EDD making everything more complicated than it needs to be 🤦♀️
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Alejandro Castro
I actually just went through this process last month. The direct deposit feature is being implemented in phases based on the last digit of your Social Security Number. EDD hasn't published the exact schedule, but they're adding about 10% of claimants each month. When it's available to you, you'll receive both an email notification and a message in your UI Online inbox with instructions. The option will appear under Claims & Payments > Payment Methods (it's a new tab they add). In the meantime, you will receive the Money Network card. I recommend activating it anyway since your first few payments will likely go there before direct deposit becomes available to you. The card actually works pretty well - you can transfer funds from it to your bank account through the Money Network mobile app.
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Bruno Simmons
•Thanks for the detailed info! I didn't realize I could transfer from the Money Network card to my bank account - that's helpful to know until I get the direct deposit option. I'll keep an eye out for that email.
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Monique Byrd
EDD is ALWAYS behind on everything!!! Every other state has had direct deposit for YEARS and California is just getting around to it in 2025?? Meanwhile we're all stuck with these garbage prepaid cards that charge fees for everything and have the WORST customer service ever if there's a problem. I had my card frozen for "suspicious activity" just for buying groceries and it took TWO WEEKS to get it fixed. TWO WEEKS without access to MY MONEY. This whole system is a joke.
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Jackie Martinez
•I feel your pain! Had the exact same problem last month with my card getting frozen. Spent hours trying to call Money Network customer service with no luck. Finally got through to EDD by using Claimyr (claimyr.com) - they got me connected to an EDD rep in about 20 minutes who was able to help sort out the Money Network card issue. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Might be worth using if you have urgent card issues before direct deposit rolls out to your account. Saved me days of frustration!
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Lia Quinn
i dont understand why everyones complaining about the card?? ive been using it for months and never had any issues. just take the money out at an atm or use it like a normal debit card. simple.
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Monique Byrd
•"Simple" until they randomly freeze your card or a payment doesn't post or you need to talk to customer service. THEN you'll understand why people prefer direct deposit. Some of us have bills set up for automatic payments from our checking accounts and don't want to juggle money between accounts.
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Maggie Martinez
do we get to keep the money network card even after setting up direct deposit? i actually kinda like having a separate card for my unemployment money so i can track what im spending
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Alejandro Castro
•Yes, you keep the Money Network card even after setting up direct deposit. Any funds already on the card will remain there for you to use, but new payments will go to your bank account once direct deposit is active. The card stays valid until its printed expiration date.
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Zane Gray
Update for everyone: I just checked the EDD website and they posted that direct deposit should be available to ALL claimants by September 2025. They're adding about 10-15% of accounts each month in batches. When your account gets the update, you'll receive both an email and a UI Online inbox notification with instructions for setting up direct deposit.
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Bruno Simmons
•Thank you for the update! September isn't too far away, so hopefully I'll get access before then. I'll keep an eye on my UI Online inbox and email.
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Aileen Rodriguez
wait if i already have the money network card and then i set up direct deposit later will they automatically switch my payments over or do i have to call them??
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Zane Gray
•Once the direct deposit option appears in your UI Online account, you'll need to manually set it up by entering your bank information. After you complete the setup, future payments will automatically go to your bank account instead of the card. No need to call - it's all done through your online account.
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