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EDD retroactive certification help - can I certify for weeks I missed while caretaking?

I'm in a weird spot with my EDD claim and not sure what to do. I work as a caretaker for an elderly woman who was hospitalized for about 8 weeks (mid-January through mid-March). During that time I had no income since I'm only paid when providing direct care. I filed for unemployment back in January and indicated I'd been out of work since January 15th. The problem is I just NOW got weeks to certify in my UI Online account, but I've already returned to work since my client came home from the hospital last week. Is there any way to retroactively certify for those 8 weeks I was actually unemployed? The system is only showing me weeks to certify starting from March 25th (when I'm already working again). Do I just lose out on those benefits completely? This was my only source of income and I had to drain my savings just to pay rent during those two months. Really frustrated with the whole system right now.

You can absolutely certify retroactively! Call EDD and explain that you need to certify for past weeks that aren't showing up in your UI Online account. They can release those weeks for you to certify. This happens fairly often when claims take time to process. Make sure to have your specific dates ready when you call (when you stopped working and when you returned to work). You generally have up to 14 days to certify for a given period, but EDD can grant exceptions especially when the weeks weren't made available to you.

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Thank you!! That's a huge relief to hear. I was worried I just lost out on those benefits completely. Do you know if they'll give me any trouble since I'm already back at work? I don't want them thinking I'm trying to double-dip or something.

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Calling them is your best bet but GOOD LUCK with that!!! I had a similar issue last year and spent 3 WEEKS trying to get through to someone. Their phone system is a complete joke - either "too many callers" message or they just disconnect you after 2 hours on hold. It's absolutely infuriating!!!

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I was in the same boat trying to reach EDD for retroactive certification. Wasted days trying to get through until I found this service called Claimyr that got me connected to an EDD rep in under 20 minutes. Their site is claimyr.com and they have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It was so much better than the endless redial nightmare. The rep was able to release all my back weeks for certification right away.

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wait so ur saying u filed in january but they just now gave u weeks to certify?? that's crazy! system is broke af

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Yeah, exactly! It took them over 2 months to process my claim. Meanwhile bills don't stop coming...

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KylieRose

You need to be clear about your situation when you contact EDD. You were unemployed during a specific period (mid-January to mid-March) due to your client's hospitalization, which temporarily eliminated your job. That's different from regular unemployment where someone is completely separated from their employer. Make sure they understand you're seeking retroactive certification for only the specific weeks you had zero work available. When you get through to a representative, ask them to backdate your certifications to cover the weeks you were out of work. They can release those weeks in the system so you can certify for them. Be prepared to explain why you couldn't certify during the normal time frame (because EDD hadn't processed your claim yet). Also, bring up that you've already reported your return to work, which shows you're being honest about your employment status.

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This happened to my cousin who drives for Uber. When rides dried up during slow season, he filed but didn't get certification weeks until business picked up again. He called and got it sorted but took forever to reach someone!

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I went thru something similar when I was on medical leave from my retail job. The key is being super persistent with calling EDD. I had to call right when they opened at 8am and kept redialing for like 45 minutes straight before I got in the queue. The rep should be able to release all those back weeks for you to certify as long as you explain clearly that you were actually unemployed during that time. The system isn't set up well for caretakers with irregular work.

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Thanks for the advice! I'm definitely going to start calling right at 8am tomorrow. Did they backdate your certifications without any issues once you reached someone? I'm worried they'll just tell me it's too late or something.

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just wondering how come u didn't apply for disability instead of unemployment? isn't caretaking more like SDI territory?

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KylieRose

That's not quite right. SDI (State Disability Insurance) is for when YOU are unable to work due to your own illness or injury. Since OP was healthy but temporarily didn't have work available because their client was hospitalized, unemployment is the correct benefit. Some caretakers might qualify for Paid Family Leave if they're caring for a family member, but that wouldn't apply here since this is a job relationship, not a family one.

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MAKE SURE you check your claim history after they release the weeks!!! When this happened to me they released the wrong weeks and I had to call AGAIN and wait ANOTHER 3 hours to get it fixed!!! The whole system is designed to make you give up!

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Ugh, that sounds awful. I'll definitely double-check everything. I can't afford to miss out on even a week of benefits after waiting this long.

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Once you get through to EDD and they release your back weeks for certification, make sure to certify for them right away. The retroactive weeks will appear in your UI Online account under the "Certify for Benefits" section. You'll need to complete each certification separately, being careful to report accurately that you were not working during those specific weeks and were available for work. Since you've returned to work now, you'll report earnings for any current/future weeks. This approach is completely legitimate - you're just certifying for the period you were actually eligible.

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Thank you for the detailed explanation! That makes the process much clearer. I'll make sure to have all my dates and information ready when I call.

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After calling literally 27 times this morning, I finally got through to EDD! The representative was actually super helpful and released all my back weeks for certification. They said this happens all the time with delayed claims and it wasn't a problem at all. I'm going to certify for everything tonight. Just wanted to update in case anyone else runs into the same issue. Persistence pays off!

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Congrats on getting through! That's a huge relief I'm sure. Make sure you check your payment activity in 2-3 days to confirm everything processed correctly.

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