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Zoe Papadopoulos

EDD retroactive certification help - can I certify for weeks I missed while caretaking?

I'm in a weird spot with my EDD claim and not sure what to do. I work as a caretaker for an elderly woman who was hospitalized for about 8 weeks (mid-January through mid-March). During that time I had no income since I'm only paid when providing direct care. I filed for unemployment back in January and indicated I'd been out of work since January 15th. The problem is I just NOW got weeks to certify in my UI Online account, but I've already returned to work since my client came home from the hospital last week. Is there any way to retroactively certify for those 8 weeks I was actually unemployed? The system is only showing me weeks to certify starting from March 25th (when I'm already working again). Do I just lose out on those benefits completely? This was my only source of income and I had to drain my savings just to pay rent during those two months. Really frustrated with the whole system right now.

You can absolutely certify retroactively! Call EDD and explain that you need to certify for past weeks that aren't showing up in your UI Online account. They can release those weeks for you to certify. This happens fairly often when claims take time to process. Make sure to have your specific dates ready when you call (when you stopped working and when you returned to work). You generally have up to 14 days to certify for a given period, but EDD can grant exceptions especially when the weeks weren't made available to you.

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Thank you!! That's a huge relief to hear. I was worried I just lost out on those benefits completely. Do you know if they'll give me any trouble since I'm already back at work? I don't want them thinking I'm trying to double-dip or something.

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Calling them is your best bet but GOOD LUCK with that!!! I had a similar issue last year and spent 3 WEEKS trying to get through to someone. Their phone system is a complete joke - either "too many callers" message or they just disconnect you after 2 hours on hold. It's absolutely infuriating!!!

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I was in the same boat trying to reach EDD for retroactive certification. Wasted days trying to get through until I found this service called Claimyr that got me connected to an EDD rep in under 20 minutes. Their site is claimyr.com and they have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It was so much better than the endless redial nightmare. The rep was able to release all my back weeks for certification right away.

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wait so ur saying u filed in january but they just now gave u weeks to certify?? that's crazy! system is broke af

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Yeah, exactly! It took them over 2 months to process my claim. Meanwhile bills don't stop coming...

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You need to be clear about your situation when you contact EDD. You were unemployed during a specific period (mid-January to mid-March) due to your client's hospitalization, which temporarily eliminated your job. That's different from regular unemployment where someone is completely separated from their employer. Make sure they understand you're seeking retroactive certification for only the specific weeks you had zero work available. When you get through to a representative, ask them to backdate your certifications to cover the weeks you were out of work. They can release those weeks in the system so you can certify for them. Be prepared to explain why you couldn't certify during the normal time frame (because EDD hadn't processed your claim yet). Also, bring up that you've already reported your return to work, which shows you're being honest about your employment status.

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This happened to my cousin who drives for Uber. When rides dried up during slow season, he filed but didn't get certification weeks until business picked up again. He called and got it sorted but took forever to reach someone!

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I went thru something similar when I was on medical leave from my retail job. The key is being super persistent with calling EDD. I had to call right when they opened at 8am and kept redialing for like 45 minutes straight before I got in the queue. The rep should be able to release all those back weeks for you to certify as long as you explain clearly that you were actually unemployed during that time. The system isn't set up well for caretakers with irregular work.

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Thanks for the advice! I'm definitely going to start calling right at 8am tomorrow. Did they backdate your certifications without any issues once you reached someone? I'm worried they'll just tell me it's too late or something.

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just wondering how come u didn't apply for disability instead of unemployment? isn't caretaking more like SDI territory?

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That's not quite right. SDI (State Disability Insurance) is for when YOU are unable to work due to your own illness or injury. Since OP was healthy but temporarily didn't have work available because their client was hospitalized, unemployment is the correct benefit. Some caretakers might qualify for Paid Family Leave if they're caring for a family member, but that wouldn't apply here since this is a job relationship, not a family one.

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MAKE SURE you check your claim history after they release the weeks!!! When this happened to me they released the wrong weeks and I had to call AGAIN and wait ANOTHER 3 hours to get it fixed!!! The whole system is designed to make you give up!

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Ugh, that sounds awful. I'll definitely double-check everything. I can't afford to miss out on even a week of benefits after waiting this long.

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Once you get through to EDD and they release your back weeks for certification, make sure to certify for them right away. The retroactive weeks will appear in your UI Online account under the "Certify for Benefits" section. You'll need to complete each certification separately, being careful to report accurately that you were not working during those specific weeks and were available for work. Since you've returned to work now, you'll report earnings for any current/future weeks. This approach is completely legitimate - you're just certifying for the period you were actually eligible.

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Thank you for the detailed explanation! That makes the process much clearer. I'll make sure to have all my dates and information ready when I call.

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After calling literally 27 times this morning, I finally got through to EDD! The representative was actually super helpful and released all my back weeks for certification. They said this happens all the time with delayed claims and it wasn't a problem at all. I'm going to certify for everything tonight. Just wanted to update in case anyone else runs into the same issue. Persistence pays off!

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Congrats on getting through! That's a huge relief I'm sure. Make sure you check your payment activity in 2-3 days to confirm everything processed correctly.

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I'm dealing with something similar right now! Filed in February but just got my first certification weeks last week. It's so frustrating when you need the money immediately but have to wait months for the system to catch up. From what I've learned lurking in these forums, calling EDD is really your only option for getting those back weeks released. I've been putting it off because everyone talks about how impossible it is to get through, but sounds like I need to just bite the bullet and start dialing at 8am sharp. Thanks for sharing your situation - it helps to know I'm not the only one dealing with this mess!

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You're definitely not alone in this! I just went through the exact same thing - filed in January but didn't get certification weeks until March. It's beyond frustrating when you're struggling financially and the system moves at a snail's pace. The calling strategy really does work though. I'd recommend having all your dates written down before you call (when you stopped working, when you filed, etc.) so you can give the rep all the info quickly. Also don't give up after the first few busy signals - I probably called 20+ times before getting through, but once I did the rep was able to fix everything in about 10 minutes. Hang in there!

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I'm going through almost the exact same situation right now! I'm a private caregiver and my client was in rehab for 6 weeks. Filed my claim in early February but just got my first certification weeks available yesterday. It's such a relief to read that others have successfully gotten their back weeks released - I was starting to panic that I'd just lose all those benefits. Has anyone had success with the online contact form instead of calling? I know calling is probably faster but I'm dreading the endless busy signals. Also wondering if there's a specific time of day that's better for getting through? I've seen people mention 8am but curious if anyone's had luck at other times. This whole process has been so stressful on top of already worrying about my client's health!

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I feel you on the stress! Being a caregiver is already emotionally draining, and then dealing with EDD on top of it is just overwhelming. From what I've seen in this thread, calling really seems to be the most reliable way to get those back weeks released. The online contact forms tend to get lost in the shuffle and can take weeks just to get a response. As for timing, 8am seems to be the sweet spot when they first open, but I've also heard some people have luck around 12:30-1pm when reps come back from lunch breaks. The key is just being persistent with the redialing - it's frustrating but it works. Make sure you have all your dates ready (when your client went into rehab, when you filed, when they came home) so you can explain the situation clearly once you get through. You've got this! Also, that service someone mentioned earlier (Claimyr) might be worth looking into if you really can't get through the regular way. I haven't used it myself but it sounds like it could save you a lot of headache.

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I'm a caregiver too and went through this exact situation last year! The good news is EDD absolutely can and will release those back weeks for certification - you just need to get through to them by phone. I know everyone's mentioned how hard it is to reach them, but here's what worked for me: call right at 8:00 AM sharp and keep redialing immediately when you get the busy signal. Don't wait between calls. It took me about 30 tries but I got through. When you talk to the rep, be very clear about your timeline - you were unemployed from mid-January to mid-March due to your client's hospitalization, you filed in January, but EDD just now processed your claim. They deal with this all the time and can release those weeks in the system so you can certify retroactively. Make sure to mention that you've already reported returning to work so they know you're being transparent about your current employment status. One tip: write down all your key dates before calling so you can give them the info quickly. The rep should be able to see in your file when you originally filed and can match that up with the weeks you're requesting. You absolutely deserve those benefits for the time you were actually unemployed! Don't let the broken system make you give up.

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This is so helpful, thank you! I really appreciate you sharing the specific strategy about calling right at 8am and redialing immediately. I've been putting off calling because I was intimidated by all the horror stories, but hearing from someone who actually got through gives me hope. I'll definitely write down all my dates beforehand - that's a great tip. It's reassuring to know that EDD reps deal with this situation regularly and that being transparent about returning to work actually helps rather than hurts. I'm going to try calling first thing tomorrow morning!

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I'm actually going through something really similar right now! I'm a home health aide and my client was in the hospital for about 5 weeks in February. Filed my claim but didn't get any weeks to certify until last week - and of course by then my client was back home and I'm working again. Reading through all these responses gives me so much hope though! I was honestly starting to think I'd just have to eat the loss of those weeks, which would be devastating since that's literally my only income. Definitely going to try the 8am calling strategy everyone's mentioned. Has anyone had luck getting through later in the week vs Monday/Tuesday? I'm wondering if call volume might be lower on Thursday/Friday but maybe that's wishful thinking. Also wanted to say how much I appreciate this community - it's so helpful to know other caregivers are dealing with the same EDD nightmares and actually finding solutions. The whole system seems designed to discourage people from claiming benefits they're legitimately entitled to!

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You're absolutely right that the system feels designed to discourage people! I'm new to dealing with EDD but have been following this thread closely since I'm in a similar boat as a part-time caregiver. From what I've read here, it sounds like persistence really is key with the calling strategy. Regarding timing, I've actually seen a few people mention having success on Thursday/Friday mornings - supposedly because fewer people think to call later in the week. Might be worth trying! The main thing seems to be calling right when they open at 8am regardless of the day. It's really encouraging to see so many caregivers supporting each other here. This type of work is already undervalued and dealing with bureaucratic nightmares on top of everything else is just exhausting. Hope you get through soon and get those back weeks sorted out!

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Hey, I just wanted to chime in as someone who successfully got through this exact situation a few months ago! I'm also a home health aide and had a similar gap when my client was hospitalized. The Thursday/Friday theory actually has some merit - I got through on a Thursday around 8:15am after about 25 redials. One thing I'd add to the great advice already given: when you do get through to a rep, ask them to email you a confirmation of what weeks they're releasing for certification. I didn't think to ask for this initially and had to call back when only half my weeks showed up in the system. Having that email trail helped get it sorted much faster the second time. Also, don't get discouraged if the first rep you talk to seems unsure about the process - I had to politely ask to speak with someone more experienced with retroactive certifications. The second rep knew exactly what to do and had everything fixed in under 10 minutes. You've got this! The benefits are absolutely worth the hassle of getting through to them.

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I'm a freelance caregiver and dealt with almost this exact situation a few months ago! My elderly client had a stroke and was in intensive care for 7 weeks, leaving me completely without work since I only get paid for direct care hours. Filed my UI claim in December but didn't get certification weeks until February - long after my client had passed away and I'd started with a new family. The retroactive certification process absolutely works, but you have to be persistent with calling. What helped me was calling at exactly 8:00 AM and having a backup plan - if I couldn't get through after an hour of redialing, I'd try again around 12:30 PM when reps come back from lunch. It took about a week of trying but once I got through, the rep was super understanding and released all 7 weeks for me to certify. Make sure you emphasize that you were genuinely unemployed during those weeks due to circumstances beyond your control, and that you've already reported your return to work. The fact that you filed your claim back in January while actually unemployed shows you were acting in good faith. Don't let EDD's processing delays cost you benefits you legitimately earned!

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I'm so sorry for the loss of your client - that must have been really difficult on top of dealing with all the EDD bureaucracy. It's heartening to hear that you were able to get all 7 weeks certified though! The backup plan of calling at 12:30 PM is really smart - I hadn't thought about trying during lunch breaks. I'm definitely going to try both time slots if the 8 AM strategy doesn't work out. Thanks for sharing your experience and for the encouragement about acting in good faith by filing while actually unemployed. It really helps to hear from someone who went through the exact same process successfully!

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