EDD disqualified me after job relocation - confusion over reopening claim with insufficient earnings
I'm completely lost with my EDD situation after relocating from Tahoe to San Diego. I secured what seemed like a promising bartending position (ad promised $1100-1500/week) before moving, but I'm barely making $400/week with the limited shifts they're giving me. When I tried reopening my previous claim online, I couldn't adequately explain my employment separation. My previous position ended because our rental became unlivable (plumbing issues, roof leaks) and we had a neighbor who threatened us repeatedly. Landlord ignored repair requests and wouldn't address the neighbor situation. Rent prices in Tahoe skyrocketed, so relocation became necessary. The EDD questionnaire didn't let me fully explain these circumstances! Called EDD yesterday after getting disqualified and the representative gave contradictory information - first said I needed to earn about $2,400 before reopening my claim, then mentioned I should appeal the disqualification. This morning I received an email to certify (which seemed promising), but after certifying, it immediately showed disqualified again. Has anyone navigated this reopening/disqualification maze successfully? I'm especially confused about the certification email followed by automatic disqualification!
16 comments


Gael Robinson
You're dealing with two separate issues here. The first is that you left your previous job voluntarily, which generally disqualifies you unless you can prove it was for 'good cause' (which housing issues might qualify as). The second issue is the new job not providing sufficient hours/income as promised, which could potentially qualify you for partial unemployment. What you need to do is file a formal appeal using the DE 1000M form. Be extremely detailed about why you left your previous job - include documentation of repair requests, any police reports about the threatening neighbor, and evidence of your attempts to find alternate housing in Tahoe. For your current situation, document what was promised (job posting, emails) versus what you're actually getting. The 'earning requirement' the rep mentioned applies to reopening a claim after voluntarily quitting without good cause - you'd need to earn 5x your weekly benefit amount before qualifying again.
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Summer Green
•Thank you for breaking this down! I didn't realize these were two separate issues. The appeal form seems intimidating - do they typically side with claimants in housing-related separations? I have texts to the landlord about repairs and a police report about the neighbor, but nothing formal from the landlord acknowledging issues. For my current job, I saved the indeed posting showing $1100-1500/wk expectation. Should I mention both issues in one appeal or focus just on the previous separation?
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Edward McBride
I went through something similar last year when I relocated from Sacramento to LA. In my experience, you CAN get benefits after moving for legitimate reasons, but you need to appeal and make your case. The online system is terrible at handling nuanced situations like yours. The fact that you got an email to certify but were then disqualified is actually common - the system automatically sends certification notices even when claims are on hold or disqualified. What's important is that you appeal within 30 days of receiving your disqualification notice. Request a hearing and be prepared to explain your situation in detail to a judge. Housing issues can qualify as 'good cause' if you can show documentation.
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Darcy Moore
•OMG the SAME THING just happend to me!!! i moved from SF to San Diego and they said i quit without good cause even though my landlord was literaly increasing rent by 40%!!! the system is so broken i swear
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Dana Doyle
hey sry 2 here about ur situation...but im confused y u would quit a job b4 having a solid new 1? did u actually get anything in writing from the new place about how much u would make? the edd usually won't accept "my job isn't paying what i thought" as a reason 4 benefits...but u might have a case with the housing stuff if u can prove it. good luck!
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Summer Green
•Looking back, I should've been more careful. I only had verbal promises about hours/pay and the indeed posting. The manager seemed really eager to hire me and talked about being short-staffed, but once I arrived they had apparently hired several other people too. Lesson learned...
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Liam Duke
This is a classic EDD situation where the automated system fails people with legitimate circumstances. When you quit a job and then try to reopen a claim, you're automatically flagged for an eligibility interview, but because of backlog the system sometimes just auto-disqualifies you instead. The $2,400 amount the rep mentioned is likely 5x your weekly benefit amount - that's what you need to earn before requalifying after a voluntary quit without good cause. If you're appealing, focus HEAVILY on the uninhabitable conditions - that's your strongest argument. I've seen judges approve benefits in cases where housing became unlivable or unsafe. The insufficient hours at your new job is a separate issue - you might qualify for partial benefits if your appeal succeeds. Also, keep certifying every two weeks even while disqualified! If you win your appeal, they'll pay those weeks retroactively.
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Manny Lark
•Is there any way to avoid the auto-disqualification? I'm in a similar boat where I might need to leave my current job due to some safety issues but am terrified of getting stuck in EDD limbo with bills to pay.
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Rita Jacobs
Have you tried using Claimyr to get through to an EDD specialist? I was stuck in EDD limbo for weeks trying to explain my situation through their online system, but once I got a human on the phone, everything moved forward. Their service connects you with an EDD agent usually within an hour instead of spending days redialing. I watched their demo video (https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km) and had someone actually review my claim that day. They helped me understand what documentation I needed for my appeal. The website is claimyr.com if you want to check it out. Getting a knowledgeable agent on the phone made all the difference for my complex situation.
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Summer Green
•I've never heard of this service! I've been calling the EDD number for days with no luck. Going to check out that video - at this point I'm desperate to talk to someone who can actually see my full claim history and explain what's happening.
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Khalid Howes
I AM SO SICK OF EDD AUTOMATICALLY DISQUALIFYING PEOPLE WITHOUT EVEN TALKING TO THEM FIRST!!! The whole system is designed to deny as many claims as possible and make appeals difficult. They KNOW most people won't go through with the appeal process because it's intimidating. I had a similar situation where I quit because my employer was violating safety regulations and EDD just automatically disqualified me. I filed an appeal, waited SEVEN WEEKS for a hearing, and then the judge overturned the decision in 10 minutes because it was so obviously wrong. FIGHT THIS! Don't let them deny you what you're entitled to!!!
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Liam Duke
•While I understand your frustration, I want to clarify that the auto-disqualification isn't exactly by design - it's more a result of overwhelming volume and outdated systems. The appeal process exists specifically because the initial automated decisions can't handle nuance. But you're right that the intimidation factor of appeals does result in many legitimate claims being abandoned.
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Ben Cooper
After reviewing your situation, I think you have a good chance on appeal if you focus on the housing habitability issues. California recognizes uninhabitable living conditions as potential good cause for leaving employment. Document everything about your previous housing: maintenance requests, photos of issues, police reports about the neighbor, communication with landlord. For your current job situation, you might qualify for partial benefits due to reduced earnings, but that's contingent on the appeal for your separation being approved first. The certification email followed by disqualification happens because the system sends automatic certification notices regardless of claim status. Keep certifying though - if your appeal is successful, they'll pay those weeks. Good luck!
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Summer Green
•Thank you for this detailed explanation. I'm gathering all my documentation now and will focus on the habitability issues in my appeal. It's a relief to know the certification emails aren't just a system glitch - I'll keep certifying while appealing. Really appreciate everyone's insights!
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Darcy Moore
can someone please clarify what counts as 'good cause' for quiting?? i always thought u basically had to have proof ur employer was breaking the law or something. does housing really count?? im so confused about edd rules sometimes!!
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Gael Robinson
•Good cause is broader than just employer law violations. It includes any real, substantial, and compelling reason that would cause a reasonable person to leave their job. This can include: unsafe working conditions, significant changes to job duties/pay, relocation due to a spouse's job, caring for ill family members, and yes - sometimes housing issues if they're severe enough and related to the job location. Each case is evaluated individually based on circumstances and documentation.
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