EDD closed my UI case without notice - How to reopen?

Ugh, that sucks! The same thing happened to me last month. It's like they just randomly close cases without telling anyone. Have you tried calling the EDD? Good luck getting through tho, it's a nightmare 🙄

This happened to me too! I found out that you can reopen your claim online. Go to the EDD website, log in, and look for the 'Reopen Claim' button. It should be pretty straightforward from there. Hope this helps!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

The EDD is such a joke. They probably closed your case by accident and now you gotta jump through hoops to fix their mistake. This country is going to hell in a handbasket I swear 🤡

Here's what you need to do: 1. Try reopening online first. It's the quickest option if it works. 2. If that fails, you NEED to call them. Yes, it sucks, but it's necessary. 3. Be prepared with all your info - claim number, dates, etc. 4. If you can't get through, keep trying. Persistence is key. 5. Consider using one of those paid services to get through if you're really stuck. 6. Once you talk to someone, ask them to notate your account about what happened. 7. Follow up with an email or message through your online account to have a paper trail. Remember, document EVERYTHING. Good luck!

have u checked ur mail? sometimes they send notices but it takes forever to arrive lol. might explain why it was closed

OP, what was the last thing you did before this happened? Did you miss certifying a week or something? Sometimes that can trigger automatic closures.

I went through this exact same thing about 6 months ago! It's incredibly frustrating. In my case, it turned out their system had a glitch that automatically closed claims that had been open for a certain period, even if everything was current. I was able to reopen online like Sara mentioned, but I also called to make sure there wasn't an underlying issue that would cause it to close again. The rep I spoke to confirmed it was a system error and made a note on my account. Definitely try the online reopen first, but don't hesitate to call if you want peace of mind. Also, screenshot everything while you're going through this process - it helped me when I had to reference what happened later.