EDD application glitch won't let me proceed after declining to add second employer - stuck in a loop!
I'm pulling my hair out trying to file my UI claim on the EDD website! I entered my main employer where I worked for the past 1.5 years and marked that section complete. Then it asks if I have another employer from the last 18 months. I selected 'No' since I only had one regular job, but the system won't let me proceed without filling out information for a non-existent second employer! I've tried refreshing, logging out and back in, even trying different browsers but nothing works. I'm stuck in this weird loop. I did have one small 1099 gig last year (made like $600 total) but that ended in 2024 and I wasn't technically an employee. Do I need to list that as a second employer even though it was just a tiny side gig? Has anyone else dealt with this glitch? I'm worried my application is going to be delayed if I can't get past this screen!
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Max Knight
You actually DO need to report that 1099 work! The system is working correctly. EDD requires ALL income sources during the base period, including independent contractor work (1099s). Even if it was just $600, you must report it as self-employment income. Click 'Yes' to the second employer question, then select 'Self-employed' from the dropdown. Fill in the dates and income info for that side gig. Once you do that, you should be able to proceed with your application. This is a common point of confusion!
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Madeline Blaze
•Ohhhh, that makes sense! I didn't realize I had to include that tiny 1099 job. I thought since it wasn't a regular employer and such a small amount it wouldn't matter. Thank you so much, I'll try adding it as self-employment right now.
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Emma Swift
The EDD website has ben soooo glitchy latly!! I had the same issue when I tried to apply last month. For me the issue was my internet connection was bad and didn't register my "No" click properly. Have you tried using a different device? Maybe try on your phone instead?? Sometimes closing all browser tabs and clearing cache helps too.
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Madeline Blaze
•Thanks for the suggestion! I tried my phone but ran into the same problem. I think the other commenter might be right about needing to report the 1099 work. I'm going to try that approach and see if it works!
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Isabella Tucker
I just went through this exact nightmare last week! The EDD system is absolutely terrible with 1099 work. Even if your 1099 income was minimal, you MUST include it. The system won't let you proceed otherwise. Just put it in as self-employment with the exact dates and approximate income. Once you do that, you'll be able to move forward. BTW - make sure you have your income documents ready for that 1099 work because they might ask for verification during the eligibility interview. They're super strict about this stuff now.
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Madeline Blaze
•Thank you! I'll definitely add the 1099 work. I think I still have the form somewhere - will dig it up just in case they ask for verification. Did you have to do an eligibility interview when you applied?
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Jayden Hill
YES the entire EDD website is GARBAGE!!! I had the EXACT same problem two weeks ago and wasted THREE DAYS trying to get past that stupid screen!!! Their tech support is useless too - I waited on hold for 4 hours only to be disconnected. The whole system needs to be scrapped and rebuilt from scratch!!!
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LordCommander
•Have you tried using Claimyr to get through to an EDD rep faster? I was banging my head against the wall trying to reach someone about my application issues. Found this service at claimyr.com that got me connected to an actual EDD agent in about 20 minutes instead of spending days calling. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Seriously saved my sanity when I had technical issues with my application.
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Lucy Lam
Mmm the system can be frustrating for sure. I think it has to do with your base period. EDD looks at earnings over specific quarters to determine eligibility. Even small amounts of 1099 income need to be reported. My son had a similar issue and had to enter his DoorDash gig even though he only did it for a month.
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Madeline Blaze
•That makes sense about the base period thing. I'll definitely add the 1099 work now. Thanks for sharing your son's experience - helps to know I'm not the only one who's been confused by this!
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Aidan Hudson
Is it asking for work history or just wage information? Sometimes the EDD system gets stuck on the wage screens but not the employer screens. Also check if there's a "continue" button hidden at the bottom of the page - sometimes it's there but you have to scroll all the way down to see it. The UI interface is really bad on some browsers.
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Madeline Blaze
•It's asking for the full employer info - name, address, dates, etc. I did scroll all the way down looking for hidden buttons but no luck. Based on everyone's advice, I'm going to try adding the 1099 work as self-employment and see if that fixes it.
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Max Knight
Just checking back - were you able to get past that screen by adding your 1099 work? If you're still having issues, you might need to call EDD directly. This is one of those technical issues that sometimes requires agent assistance to override.
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Madeline Blaze
•Yes! Adding the 1099 as self-employment worked perfectly! I'm now moving forward with my application. Thank you everyone for your help! This community is amazing.
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Zoe Wang
my cousin works at edd and says they updated there system in march and lots of people having this issue. the self employment thing needs to be added even if it was small money. good luck with ur claim!
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Isabella Tucker
•That explains a lot about the recent glitchiness! I wish EDD would put clearer instructions on their website about including ALL income sources no matter how small. Would save everyone so much time and frustration.
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