EDD Appeals Hearing by Phone - How to Prepare and What to Expect?
Just scheduled my EDD appeals hearing for a disqualification decision and it's happening by phone in two weeks. This is my first time dealing with anything like this and I'm pretty nervous. The letter says it's a 'telephone hearing' but doesn't give much detail beyond the date/time and my case number. My disqualification was because they said I didn't provide enough work search contacts, but I definitely did - I just didn't document them properly I guess. Anyways, I have no clue what to expect during this phone hearing. Will it be like a court? Do I need to prepare specific documents? Will there be a judge? How long do these usually last? Has anyone here gone through an appeal hearing recently who can share their experience? Any tips on how to prepare or what I should/shouldn't say would be super helpful. Really don't want to mess this up since I'm already 3 months without benefits and owe rent soon.
23 comments

Natalie Wang
I went through an appeal hearing last month for a similar issue. Here's what you should expect: 1. It IS like a court proceeding. There will be an Administrative Law Judge (ALJ) who conducts the hearing. 2. The EDD will have a representative present who argues their case for your disqualification. 3. You'll be sworn in and testifying under oath. 4. Prepare ALL documentation that proves you conducted your work searches - emails to employers, confirmation emails, screenshots of applications, a list of contacts with dates, etc. 5. The hearing usually lasts 30-45 minutes but can go longer. My best advice: Be extremely organized with your documentation. Write out a timeline of events. Practice explaining your situation clearly and concisely. The judge doesn't want a rambling story - they want facts. Also, don't interrupt the judge or EDD rep when they're speaking. Good luck!
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Michael Adams
AuthorThank you so much for this detailed info! This helps a lot. Quick follow-up question - did you have to send your documentation to the judge before the hearing or just have it ready to discuss during the call? The notice wasn't clear about that part.
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Noah Torres
i had 1 of these last yr. it was WAY less formal than i thought it would b. judge was actually pretty nice. but definitely have ur docs ready!!! they asked me specific dates of when i applied to jobs & i blanked on some. DON'T DO THAT lol
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Samantha Hall
This is so helpful to know! I've been stressing about my upcoming hearing too. Did they allow you to submit new evidence during the call or did everything have to be sent beforehand?
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Noah Torres
u can totally mention stuff during the call but better 2 send it in advance. i think the official rule is 10 days b4 hearing but my judge was chill about it
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Ryan Young
After multiple attempts trying to get through to EDD to ask questions about my appeal, I found this service called Claimyr that got me connected to an actual EDD representative in less than 20 minutes. They basically call EDD for you and then call you when they get through. I was able to ask all my questions about the appeal process and what documentation I needed. Saved me days of frustration. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Definitely recommend it if you need to speak with EDD before your hearing to clarify anything.
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Michael Adams
AuthorThat's really good to know - I've been trying to call for days with no luck. I'll check it out because I definitely have questions that weren't answered in the notice letter. Thanks for sharing this!
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Sophia Clark
I recommend sending ALL your documentation to the Appeals Board at least 7 days before your hearing. While you can present evidence during the hearing, judges prefer to review materials beforehand. You'll be at a disadvantage if you wait. Also, if your disqualification was specifically about inadequate work search activities, focus on proving: • The specific number of job contacts you made each week • Details of each contact (company name, position, date, method of contact) • Any responses you received • How you tracked your search activities The judge will likely ask you about your job search methods and frequency. Be prepared to explain your understanding of the work search requirements and how you complied with them. If you can demonstrate a good-faith effort to maintain records but perhaps misunderstood exactly what documentation was required, you have a better chance. Lastly, be respectful and professional throughout the hearing, even if the EDD representative says something you disagree with. You'll have your chance to respond.
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Michael Adams
AuthorThis is extremely helpful! I definitely misunderstood what level of documentation was needed. I applied to jobs online but didn't keep detailed records of all of them - just some confirmation emails. Do you think printed screenshots of my account activity from job sites would help?
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Sophia Clark
Yes, screenshots from job sites showing your application history would be very helpful evidence. Print those out and organize them by date. If possible, create a simple spreadsheet or table listing each application with dates to make it easy for the judge to review. The more organized your evidence is, the better impression you'll make.
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Katherine Harris
DONT GET UR HOPES UP!!!! EDD ALWAYS SIDES WITH EMPLOYERS!!! I presented ALL my documentation, had EVERYTHING in order, and still lost because the "judge" had clearly made up their mind before we even started. The whole appeal process is a JOKE designed to make you think you have a chance. Complete waste of my time!!!!!
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Natalie Wang
I understand your frustration, but this isn't entirely accurate. The Administrative Law Judges don't work for EDD - they're independent. I've seen many claimants win their appeals when they have proper documentation. The outcome depends heavily on the specific circumstances and evidence presented.
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Katherine Harris
Maybe YOU got lucky but everyone I know who appealed LOST. The system is RIGGED against regular people!!
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Madison Allen
Hey there, I had my appeal hearing about 6 weeks ago for a similar issue. One thing nobody mentioned yet - be ready for delays. My hearing was scheduled for 2pm but didn't actually start until almost 3pm. Make sure you're somewhere quiet where you can talk freely for at least 2 hours just in case. Also, the judge asked me very specific questions about each job application I mentioned, including things like: - The exact job title I applied for - Name of the hiring manager if I knew it - What qualifications I had for that specific position - Whether I followed up after applying I wasn't prepared for that level of detail and definitely stumbled on some answers. I'd recommend making detailed notes about each job application so you can quickly reference them during the call. In my case, I won the appeal because I could prove I made the minimum number of job contacts each week, even though my documentation wasn't perfect.
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Michael Adams
AuthorThis is super helpful - I hadn't thought about the delay possibility. I'll make sure to block off extra time. And great tip about the specific job details! I definitely need to go back and try to compile more specific information about each application. Really appreciate you sharing your experience.
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Samantha Hall
does anyone know if these hearings are recorded? im so nervus about mine next month im afraid ill say something wrong
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Natalie Wang
Yes, EDD appeal hearings are recorded. The recording becomes part of the official record of your case. Don't worry too much though - just be honest and stick to the facts of your situation. The judge understands people are nervous.
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Michael Adams
Just wanted to thank everyone for all this great advice! I feel much more prepared now. I've started organizing all my job search records and creating a timeline like suggested. I'm also going to try calling EDD using that Claimyr service to get clarity on a few things before the hearing. One last question - does anyone know if I should dress up even though it's a phone hearing? Sounds silly but I want to take this seriously!
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Madison Allen
Even though they can't see you, dressing professionally can actually put you in a better mindset! I wore business casual for my phone hearing and I think it helped me present myself more professionally. Sounds weird but it works!
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Noah Torres
lol i did mine in pajamas but whatever makes u feel confident! its all about how u sound on the phone anyway
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Jessica Nguyen
I had my EDD appeal hearing about 4 months ago and won! Here are a few additional tips that really helped me: 1. **Test your phone setup beforehand** - Make sure you have good reception and consider using a landline if possible. Cell phone drops during the hearing can hurt your case. 2. **Prepare an opening statement** - Write out 2-3 sentences summarizing why you believe the disqualification was wrong. The judge will ask you to explain your position right at the start. 3. **Keep water nearby** - These hearings can be longer than expected and talking for 45+ minutes straight can make your voice hoarse. 4. **Don't admit fault unnecessarily** - Focus on what you DID do for your job search rather than apologizing for what you didn't document properly. Frame it as "I completed my required job searches but may not have understood the documentation requirements." 5. **Write down the judge's name** - They'll introduce themselves at the beginning. Using their name when addressing them shows respect. The fact that you're preparing this early puts you ahead of most people. You've got this! The judges really do listen to the evidence, despite what some people say. Just be honest, organized, and professional.
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TillyCombatwarrior
I had my EDD appeal hearing about 3 months ago for a work search disqualification and wanted to share what worked for me. Here are some key things that made a difference: **Before the hearing:** - I called EDD using that Claimyr service someone mentioned (totally worth it!) to clarify what specific documentation they needed - Created a detailed spreadsheet of every job I applied to with dates, company names, positions, and method of contact - Practiced explaining my situation in 2-3 clear sentences **During the hearing:** - The judge was actually very fair and patient - not intimidating at all - They asked very specific questions about individual job applications, so having detailed records saved me - The EDD rep tried to argue I didn't meet requirements, but my documentation clearly showed I exceeded the minimum weekly contacts **Key tip:** Focus on demonstrating good faith effort rather than perfect record-keeping. I admitted my documentation wasn't perfect but showed I consistently made genuine efforts to find work and meet requirements. The whole process took about 50 minutes and I won the appeal. The judge said it was clear I made substantial efforts to comply with work search requirements. Don't let the formal process intimidate you - if you did the work searches, just be prepared to prove it with whatever documentation you have. You're already ahead of the game by preparing this thoroughly!
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Fidel Carson
This is so reassuring to read! I'm scheduled for my hearing in about 10 days and have been getting more nervous as it approaches, but your experience gives me hope. The detail about the judge being fair and patient really helps - I keep imagining it being super formal and intimidating. I've been working on that spreadsheet you mentioned and it's actually helping me remember job applications I had forgotten about. The "good faith effort" approach makes a lot of sense too. I've been beating myself up about not having perfect records, but you're right that showing I genuinely tried to meet the requirements is what matters. Thanks for sharing such a detailed account of your experience - it really helps to know what actually happens in there!
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