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I filed an appeal with EDD after being disqualified for benefits back in November 2024. It's now mid-March 2025, and I STILL haven't heard anything back about my hearing date. That's over 4 months of waiting! I know the system is backlogged since the pandemic, but this seems excessive even by EDD standards. My wife keeps telling me to be patient and that we'll eventually hear back, but our savings are almost depleted. I've tried calling the appeals office twice a week for the past month, but either get disconnected or told there's no update. Has anyone else waited this long for an appeal hearing to be scheduled? At what point should I stop waiting and try something else? My car payment is due next week and I'm getting seriously worried.
So frustrated right now. Been certifying on time every two weeks but my payment that should have hit my Money Network card yesterday is still nowhere to be seen. Usually it's there within hours of certification, but it's been over 36 hours now and my account just shows 'payment pending.' No explanation or anything. Called EDD 17 times this morning but can't get through (shocker). Anyone else experiencing delays with their unemployment payments this week? Starting to worry since rent is due Friday and I was counting on this money!
Is anyone else having issues with the Money Network app too? I can't even log in to check my balance since yesterday afternoon. Keeps giving me an error message about "service unavailable." Wondering if this is connected to the payment delays everyone's talking about.
UPDATE: My payment just hit my Money Network card about an hour ago! Logged in and it's there. So it took about 3 days total after certification. Relief! Hopefully everyone else sees their payments soon too.
I certify every 2 weeks like clockwork & my payment usually hits my Money Network card by 11pm Sunday or early Monday morning. Its now Tuesday afternoon & still nothing showing in my account! Status on UI Online still says 'paid' but no money deposited yet. Anybody else experiencing delayed payments this week or is it just me? Getting worried cuz rent due in 3 days & landlord dont care about EDD delays!!!
Just a quick update - I checked with a couple other claimants I know, and they're also experiencing a 1-2 day delay this week. Seems like there might be a system-wide processing slowdown. As long as your UI Online shows 'paid,' I wouldn't worry too much yet.
I just certified for benefits about 2 hours ago on a Tuesday morning and my status is still showing 'pending' instead of 'paid'. Is this normal? I usually certify late Saturday night and by Sunday morning it always switches to paid. Getting a little worried since I have rent due soon and was counting on this payment to hit my account on schedule. Has anyone else noticed the payment status taking longer to update when certifying on different days of the week?
@OP - To directly answer your follow-up question: Yes, stick with Saturday night certifications if you need predictable payment timing. EDD's main processing batches run early Sunday morning, and the majority of payments processed then hit accounts via Bank of America EDD debit cards or direct deposit by Monday/Tuesday. If you have a Money Network card instead of the older BofA card, timing might be slightly different, but weekend certification is still fastest.
Update on Money Network cards: Yes, EDD has been transitioning claimants from Bank of America debit cards to Money Network debit cards since 2022. If you still have a BofA card and are currently receiving benefits, you should have received information about the transition. The new Money Network cards are being issued as claimants file new claims or reopen existing ones. Regarding the original certification timing question: I've tracked my certification times for the past year, and weekend certifications (Sat/Sun) have consistently processed 12-24 hours faster than weekday certifications. This isn't official EDD policy, just my observation from experience.
Just found out my seasonal warehouse position is ending this Saturday and I'm planning to reopen my existing claim this Sunday (4/14/25). My original claim doesn't expire until September 2025, so I should be able to just reactivate it. I've been working since January, but before that I was receiving benefits on a B of A card. Now I hear Money Network has taken over for EDD payments? How does this transition work? Will they automatically send me a new Money Network card when I reopen my claim, or do I need to request one somewhere in UI Online? Do they use the same mailing address they have on file? This is my first time dealing with the Money Network switch and I'm worried about any delays getting my benefits. Any info on the process would be super helpful!
anyone knows if the money network card works at atms??? my old b of a card was free at certainplaces but i had to pay fees at some atms.
Yes, the Money Network card can be used at ATMs. You get one free ATM withdrawal per deposit at MoneyPass ATMs (there's a locator on the Money Network website). Additional withdrawals or using non-MoneyPass ATMs will result in fees. You can also get cash back for free when making purchases at many stores.
Update: Just wanted to thank everyone for the helpful advice! I reopened my claim yesterday and selected direct deposit instead of the card option. The process was much smoother than I expected - took about 15 minutes total. Now I just need to wait for my first certification period. Really appreciate all the information!
Lily Young
The appeal system is completely overloaded right now. I work in a legal aid office, and we're seeing wait times of 4-7 months across all our clients' cases. This is significantly longer than the pre-pandemic standard of 6-8 weeks. While waiting, make sure you: 1. Continue certifying for weeks (if the system allows you) 2. Document all attempts to contact EDD (dates, times, who you spoke with) 3. Gather and organize all evidence supporting your case 4. Apply for other assistance programs if eligible (food stamps, rental assistance) If you're facing immediate financial crisis, consider contacting 211 for emergency assistance resources in your area while your appeal is pending.
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Ezra Bates
AuthorThank you for the professional advice. I've been certifying every two weeks even though the payments show as $0 due to the disqualification. At least I'm documenting my continued eligibility. The 211 suggestion is helpful too - I'll give them a call tomorrow.
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Elijah Knight
Has anyone ever tried going IN PERSON to the appeals office??? I'm wondering if that works better than calling?
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Lily Young
In-person visits to Appeals Offices are generally by appointment only since 2023. While you can attempt a walk-in, most offices will simply take your information and call you back later. The Appeals Offices are separate from regular EDD offices and often have stricter access protocols. Your best bet is still calling the Appeals line directly or using assistance services to reach them by phone.
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