They had put my claim on hold because they needed additional identity verification even though I'd already done ID.me. Turns out they never received the verification from ID.me system (tech glitch), so the rep manually noted it in my account and said my payments should process within 48 hours. Such a relief!

That's awesome that you got it resolved! The ID.me verification issues seem to be a common problem lately. I've been dealing with EDD for months and it's crazy how many technical glitches they have on their end that end up putting our claims on hold. Thanks for sharing all the phone tips in this thread - I'm bookmarking this post because I know I'll need to call them again soon. The fact that you had to jump through all these hoops just to tell them about THEIR system error is ridiculous, but at least you're getting paid now!

Update us when you get this resolved! I'm dealing with something similar (though my appeal is still pending) and I'm trying to prepare for what comes next. This system is so broken - why can't the left hand talk to the right hand? It's ridiculous that EDD approves your appeal but doesn't automatically notify BofA to unfreeze your account. Just another example of how they make everything as difficult as possible for people who are already struggling.

I went through this exact same nightmare last fall! My BofA card was frozen for 28 days after winning my appeal. What finally worked for me was calling EDD first thing in the morning (like 8:01 AM) and asking specifically for a supervisor or tier 2 specialist. Don't let them transfer you around - be persistent about needing someone who can access the bank notification system. The key phrase I learned is to ask them to "manually push the account reinstatement notification to BofA" - apparently there's a specific system for this that regular reps can't access. Once they did that, my card was unfrozen within 3 business days. Also keep calling BofA every few days to document your attempts - they're required to keep records of your calls and it helps if you end up filing a complaint later. The whole system is designed to make you give up, but that $1,200 is YOUR money. Don't let them keep it!

Any luck getting through? I'm curious which method ended up working for you.

That's fantastic news! So glad you were able to get through and get your claim resolved. Your success story gives me hope - I've been dealing with a similar pending claim situation for 3 weeks now. I'm going to try that exact same strategy tomorrow morning (Tuesday 8:15am, 5616 number, 1-2-4 sequence). Quick question - when you spoke to the rep, were you able to get any insight into why your claim was stuck pending for so long? Just curious if there was a specific issue they had to clear or if it was just a general backlog thing. Thanks for updating us on what worked!

This happens every federal holiday. The payment processing system follows this schedule: 1. You certify for benefits (Sunday for most people) 2. EDD processes certification (usually Monday) 3. Payment shows as 'paid' in system (usually Tuesday) 4. Bank processes transfer (usually Wednesday) 5. Money appears in your account (Wednesday/Thursday) When a holiday falls on any of those days, everything gets pushed back. Since Monday was President's Day, the standard timeline shifted by one day. Your payment is still coming - no need to worry unless it doesn't arrive by Friday.

Just got my payment 5 minutes ago! Certified Sunday, showed paid yesterday, money hit my account just now (Wells Fargo). Check yours!

Another important thing to know - make sure you verify your identity correctly during the application process. If there are any ID verification issues with ID.me, your payments might get held up even if your claim is approved, and that will delay your card being sent. The Money Network card will only be mailed once your first payment is actually issued (not just approved).

One thing I'd add is to keep checking your UI Online account regularly during this process. The system will show when your first payment is "issued" vs when it's actually "paid." The Money Network card gets mailed when it shows "issued" but you can't use it until the payment actually processes, which can be another day or two. Also, download the Money Network app once you get your card - it's much easier to check your balance and transaction history than calling the automated phone line.