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Good luck with your appeal! I went through something similar in 2023 and want to add one more tip - when you send your certified mail letter, also email a copy to the EDD appeals department (if you can find their email address) and reference the certified mail tracking number in your email subject line. This creates multiple touchpoints in their system. Also, consider reaching out to your state assemblyperson's office - they often have staff who specialize in EDD issues and can sometimes help expedite cases that are stuck in the system. Many people don't realize this is a free service available to constituents. With your termination letter showing involuntary termination, you really do have a solid case here. The fact that they approved one week but denied the rest on the same claim actually works in your favor - it shows their initial determination was inconsistent. Stay persistent!
This is really helpful advice! I had no idea about contacting my assemblyperson's office - that's definitely something I'll look into if the letter doesn't get results. The email tip is great too, though I'm not sure if I can find their appeals email address. Do you happen to remember which assemblyperson office helped you, or should I just contact whoever represents my district? Also, did your case eventually get resolved successfully?
Just wanted to add something that might be helpful - when you write your timeline, make sure to include any confirmation numbers or reference numbers you received when updating your address with EDD. Even if the updates didn't work properly, having those numbers shows you made good faith efforts to keep your information current. Also, if you have any screenshots or printouts from your EDD online account showing your address changes, include those as supporting documentation. The more paper trail you can provide showing you tried to keep them informed of your correct address, the stronger your "administrative error" argument becomes. You've got this - sounds like you're putting together a really thorough package!
Hey Mia! I went through this exact same process about 6 months ago when I was pregnant with my second. Here's what worked for me: I sent in my certified marriage certificate along with a copy of my updated driver's license and Social Security card (make sure you update SS first like Harper mentioned!). I also included a brief cover letter explaining that I was updating my name due to marriage and would be applying for pregnancy disability soon. The whole process took about 6-8 weeks, so definitely start ASAP! Also, make sure your doctor is aware of the name change so there's no confusion when they submit your disability paperwork. Good luck with everything! 💕
Hey Mia! Congratulations on your marriage and pregnancy! 🎉 I actually just went through this exact process a few months ago. Here's what I learned: definitely get your Social Security updated first (as Harper mentioned), then send EDD your certified marriage certificate, updated driver's license copy, and I'd also recommend including your new Social Security card copy. I sent everything via certified mail and it took about 4-6 weeks to process. The key thing is to start this process NOW - don't wait until you're closer to your due date because EDD moves slowly. Also, make sure to keep your employer in the loop about the name change so there's no confusion when your doctor submits the pregnancy disability paperwork. The last thing you want is delays when you actually need your benefits! Feel free to ask if you have any other questions - happy to help a fellow mama navigate this bureaucratic maze! 😊
I wanted to add something about your second question - regarding the technical issues with certification. While using your Assemblyperson's office is definitely effective (and great advice!), for future reference, if you experience technical issues with certification, you can also: 1. Request a backdate for any weeks affected by technical issues by submitting the request through your UI Online account 2. Use the "Contact Us" form in UI Online to specifically report technical issues - mark it urgent and they usually respond within 48 hours 3. For paper certifications, there's a specific fax number (1-866-215-9159) that processes them faster than regular mail I'd still recommend keeping an eye on your UI Online account daily for the next few days. The "paid" weeks that aren't showing in payment history should eventually appear there. If they don't by the end of the week, then you'll need to contact EDD directly to investigate.
I'm dealing with a similar payment delay issue right now! My card took 8 business days to arrive after my first payment was issued, so you should hopefully see yours soon. One thing that helped me track everything was screenshotting my UI Online account daily - that way I could see exactly when the payment history updated versus when my claim status changed. For the missing payments showing as "paid" but not in payment history, I've found that usually means they're in some kind of processing queue. In my case, two payments appeared in my payment history about 4 days after showing as "paid" in my claim status. Also, once you get your Money Network card, you can create an online account with them to track when funds are loaded - it's actually more reliable than waiting for EDD's payment history to update. Hang in there, the money should come through!
Great idea about taking screenshots! I wish I'd thought of that from the beginning. It would definitely help me track what's happening versus just relying on memory. The Money Network online account tip is really useful too - I'll set that up as soon as the card arrives. Thanks for sharing your timeline, it gives me hope that the missing payments will show up in the next day or two!
the entire california edd system is designed to confuse people i swear. like they WANT us to mess up and not get benefits. so glad u got it figured out!
So glad you got it sorted out! I went through this exact same confusion last year when I was laid off from my retail job. The EDD phone reps really should mention that UI Online is only for managing existing claims, not filing new ones. I wasted so much time refreshing that empty dashboard thinking it was broken! One thing I wish someone had told me earlier - after your claim gets approved, bookmark the UI Online certification page because you'll be going there every 2 weeks. And definitely sign up for text notifications if they offer it, because sometimes the email reminders end up in spam. The whole process gets much easier once you understand the system, but that initial setup is needlessly confusing for first-timers.
This is such good advice! I'm definitely going to bookmark that certification page once my claim is approved. And yes, the text notifications tip is great - I already had issues with EDD emails going to spam during the application process. It's crazy how many little tricks you need to know just to navigate their system properly. Thanks for sharing your experience!
Liam Mendez
FINAL UPDATE: All my pending payments just switched to paid this morning! Exactly 6 business days after I spoke with the EDD rep. The money should be on my Money Network card tomorrow. Such a relief! For anyone else dealing with this, it seems the key is just getting through to someone who can check on your claim status and maybe add a note to expedite the review.
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Sophia Nguyen
•congrats!! gives me hope mine will resolve soon too. thx for coming back to update us!!
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Mateo Martinez
Congrats on getting it resolved! This gives me so much hope. I'm dealing with the exact same issue right now - been stuck in "under review" status for about 10 days after transitioning from my old claim to a new one. I was starting to panic thinking something was seriously wrong with my application. Your experience confirms what others have said about this being a standard consecutive claim review process. I'm definitely going to try that Claimyr service you mentioned since calling EDD directly has been impossible. Thanks for documenting your whole journey here - it's incredibly helpful for those of us going through the same thing!
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