Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole system needs an overhaul. In 2024 there's no excuse for not being able to reach an EDD representative when people's livelihoods depend on it. We deserve better than this broken phone system.
Absolutely agree. Other states have figured out better systems - California has no excuse for this dysfunction.
Right? We have the technology to fix this but apparently not the political will. Meanwhile people suffer.
I feel your frustration completely. I've been in the same situation for 2 weeks now - my claim got flagged for identity verification and I can't get anyone on the phone to help me submit the required documents. The automated system just loops me back to "call during business hours" even though I'm calling at 10am on a Tuesday. It's like they've designed this system to be as difficult as possible to navigate. Has anyone had success with the identity verification process specifically?
The identity verification loop is the worst! I got stuck in that same cycle for weeks. What finally worked for me was getting through to an actual EDD representative who could manually flag my account for document review. They had me upload everything through the UI Online portal while on the call to make sure it went through properly. The automated system seems completely broken for ID verification cases.
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Just wanted to add my experience to this incredibly helpful thread! I dealt with this exact verification loop about 3 weeks ago and it was absolutely maddening. What finally worked for me was a combination of clearing all browser data AND switching to my mobile hotspot instead of my home WiFi. Apparently some ISPs have security settings that interfere with EDD's verification system. After switching networks and following the 5-minute wait rule, I was able to get in on the first try. Also want to echo what others said about Tele-Cert (1-866-333-4606) as a backup - I actually ended up using it for one certification while dealing with the login issues and it worked perfectly. Don't let pride keep you from using the phone system if you're running out of time! This community really is amazing for helping each other navigate EDD's chaos.
That's such a great point about ISPs potentially interfering with the verification process! I never would have thought of that but it makes total sense. Network switching seems to be a common theme in successful solutions throughout this thread. It's really helpful to know that Tele-Cert worked smoothly for you too - I think a lot of people (myself included) avoid the phone system thinking it'll be more complicated, but it sounds like it's actually pretty reliable when the website fails. Thanks for sharing your experience and adding another successful data point to this troubleshooting goldmine!
I'm new to this community but stumbled across this thread while frantically searching for solutions to this exact same problem! I've been trapped in the verification email loop for the past 2 days and was starting to think my account was permanently broken. Reading through everyone's experiences and solutions has been such a relief - I was beginning to think I was the only one dealing with this nightmare. I'm definitely going to try the incognito browser method first, then work my way through the other suggestions if needed. It's incredible how detailed and helpful everyone's responses are here. Thank you all for taking the time to share your troubleshooting steps and experiences - this thread is literally a lifesaver for people stuck in EDD hell! Will definitely update with results and pay it forward if I discover anything new in the process.
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¡Qué pesadilla total! Yo acabo de pasar por algo similar - estuve esperando 2 meses sin respuesta. Lo que finalmente funcionó para mí fue una combinación de varias estrategias que he visto aquí: Primero, contacté a mi asambleísta estatal (puedes buscar el tuyo en findyourrep.legislature.ca.gov) - ellos tienen formularios específicos para problemas del EDD y pueden hacer consultas directas. Toma como una semana, pero muchas veces logran respuestas. Segundo, empecé a llamar al (833) 978-2511 exactamente a las 8:00 AM con redial automático. También probé el truco de llamar al (714) 736-3000, presionar 1 para español, luego decir "claims" cuando pregunta - a veces te conecta más rápido. Y lo más importante - revisa tu buzón de correo físico Y la bandeja de spam de tu email. A veces mandan cartas pidiendo documentos adicionales y si no respondes en 10 días, pausan tu caso automáticamente. Mantén un log de todo - fechas, números confirmación, con quién hablaste. Si tienes dificultades financieras extremas, pregunta sobre "expedited processing" cuando logres hablar con alguien. ¡No te rindas! Es frustrante pero eventualmente se resuelve. Estamos contigo! 💪
¡Increíble información! @148935461000 esto es exactamente lo que necesitaba escuchar. Lo del asambleísta estatal suena prometedor - no sabía que tenían formularios específicos para el EDD. Y ese número alternativo que mencionaste, ¿has tenido mejor suerte con el (714) 736-3000? Me da esperanza saber que lograste resolverlo después de 2 meses. Definitivamente voy a revisar mi correo físico y spam más cuidadosamente - qué terrible que pasen el caso automáticamente si no respondes en 10 días sin avisarte claramente. Gracias por compartir tu experiencia tan detalladamente, esto realmente ayuda a quienes estamos pasando por lo mismo. ¡Voy a intentar todas estas estrategias mañana temprano! 🙏
¡Wow, esta es la respuesta más completa que he visto! @148935461000 muchas gracias por tomarte el tiempo de escribir todo esto. Lo del asambleísta estatal es oro - no tenía idea de que existía findyourrep.legislature.ca.gov. Y ese número (714) 736-3000 me da esperanza, definitivamente lo voy a intentar mañana a las 8 AM en punto. Lo que más me asusta es lo de las cartas perdidas - voy a revisar todo mi correo de los últimos meses por si se me pasó algo. Es increíble que el sistema sea tan malo comunicando cosas tan importantes. Realmente aprecio que compartas tu experiencia exitosa, nos da esperanza a todos los que estamos luchando con esto. ¡Guardando todos estos consejos para mañana! 🙌
¡Ay, qué frustrante! Yo pasé por algo muy similar el año pasado y entiendo perfectamente tu desesperación. Una cosa que no he visto mencionada aquí es contactar a tu concejal local - muchos tienen personal dedicado específicamente para ayudar con problemas gubernamentales como el EDD. También quería agregar que si vives en ciertos condados, hay organizaciones sin fines de lucro que ofrecen servicios gratuitos de navegación del EDD. Por ejemplo, en Los Ángeles está CHIRLA y en el Área de la Bahía tienen varios centros comunitarios que ayudan específicamente con estos casos. Un último consejo que me funcionó: si tienes algún documento médico o evidencia de dificultad económica extrema (como aviso de desalojo), menciónalo cuando logres hablar con alguien del EDD. Muchas veces pueden marcar tu caso como prioritario. ¡Ánimo! Sé que parece imposible pero con persistencia se resuelve. Estamos todos apoyándote en esto 🤝
¡Excelente consejo sobre contactar al concejal local! @14730f5e0d43 no sabía que tenían personal específico para estos problemas. Lo de CHIRLA suena muy prometedor - ¿sabes si tienen algo similar para el condado de Orange o Riverside? Y definitivamente voy a mencionar mi situación financiera cuando logre hablar con alguien. Es increíble ver cómo esta comunidad se apoya mutuamente con información tan valiosa. Entre todos los consejos que han compartido aquí, siento que finalmente tengo un plan de acción real. ¡Muchas gracias por agregar estas opciones adicionales! 🙏
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I'm having this EXACT same issue right now! Got the EDD letter with pre-registration info yesterday and naturally, none of it works. The username format they provided just gives me "account doesn't exist" errors no matter how I format it. It's honestly insulting that they keep sending these letters with instructions they know don't work. Reading through everyone's experiences here, it sounds like creating a new CalJOBS account from scratch is the only reliable solution. I'm definitely going to try that and then call the CalJOBS technical support at 1-800-758-0398 like Sophia mentioned to get it properly linked to my EDD case. Thanks to everyone for sharing their workarounds - this community is literally more helpful than EDD's official support! It's crazy that we have to figure this stuff out ourselves when it should just work from the start.
You're so right about this community being more helpful than EDD's official support! I just went through this exact same mess a couple weeks ago and it's honestly shocking how broken their pre-registration system is. Like you and everyone else here, the username format from the letter was completely useless - just constant error messages. Creating a new CalJOBS account from scratch is definitely the way to go, and that technical support number (1-800-758-0398) is absolutely crucial for getting everything properly linked to your EDD case. When I called them, they were super helpful and got it sorted in just a few minutes. Just have your EDD customer account number ready when you call. It's ridiculous that we all have to become experts in navigating broken government systems just to get our benefits, but at least we can help each other out here!
This whole CalJOBS pre-registration mess is such a common problem! I went through the exact same thing about 6 weeks ago - got the EDD letter with the username format and password instructions, tried every possible combination, and nothing worked. It's honestly embarrassing that they keep sending out these broken instructions when they clearly know the system doesn't work for most people. What ended up working for me was exactly what others have suggested: create a brand new CalJOBS account from scratch, make sure all your information matches your EDD claim exactly, and then call the CalJOBS technical support line at 1-800-758-0398 to have them manually link it to your EDD case. The tech support folks there are way more competent than anyone I've talked to at EDD - they actually know how their system works! Just make sure you have your EDD customer account number ready when you call. Once you get set up, the system is actually pretty useful for job searching and documenting your work search activities. It's just getting past that initial broken setup that's the nightmare.
Thanks for sharing your experience! It's really reassuring to hear from someone who went through this 6 weeks ago and got it all sorted out. I'm definitely going to follow the same path - create a new account and call that CalJOBS tech support number. It's wild that their technical support people are more helpful than EDD's actual staff! I'm curious though - once you got everything linked properly, did you have any issues during your regular EDD certifications? I'm just worried that having to create a new account instead of using their pre-registration might cause problems down the line, even though it sounds like the tech support can properly link everything together.
Ella rollingthunder87
This is such great advice about keeping job search records! I just started my claim last week and didn't realize they could ask for documentation later. Do you know what specific details they typically want to see? Like is it enough to just write down company names and dates, or do they want more detailed info like job titles, how you applied, contact info, etc.? I want to make sure I'm tracking everything properly from the beginning rather than trying to recreate it later like you had to do.
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Chloe Davis
•From my experience, EDD typically wants to see: company name, position title, date you applied, how you applied (online, in person, etc.), and contact information if you have it. Some people also include the job posting source (like Indeed, company website, etc.). I keep a simple spreadsheet with columns for each of these details. The key is being consistent with tracking everything from day one - even applications that seem like long shots. Better to have too much documentation than not enough if they ever request it during an audit!
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Avery Saint
Adding to what everyone said about documentation - I'd also suggest keeping track of any networking events you attend, informational interviews, or even conversations with recruiters. EDD considers these valid job search activities too! I went to a few industry meetups and career fairs during my unemployment and those counted toward my search requirements. Also, if you're taking any online courses or certifications related to your field while unemployed, document those as well since they show you're actively working to improve your employability. The more thorough your records, the better protected you'll be if questions ever come up about your claim.
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Ravi Sharma
•This is really valuable information! I hadn't thought about networking events and online courses counting as job search activities. That actually makes me feel a bit better since I was planning to take some skills courses while looking for work but was worried it might take time away from "real" job searching. Do you happen to know if there's a minimum number of job search activities EDD requires per week? I want to make sure I'm meeting their expectations while also investing time in improving my skills.
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