California Unemployment

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  • Connect you to a human agent at the EDD
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that you should also check if your employer offers any payroll advance or bonus programs that might help with the immediate tax situation. Some companies will give you a small advance on future earnings if you explain you need to catch up on taxes from unemployment. Also, if you're really worried about penalties, remember that as long as you pay at least what you owed last year (or 90% of this year's liability), you won't get hit with underpayment penalties. The IRS and California are pretty reasonable about this stuff if you're making a good faith effort to catch up!

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That's really good advice about checking with the employer! I hadn't thought about asking for an advance to help with the tax situation. And you're right about the penalty rules - knowing that there's some flexibility makes this feel less overwhelming. It's reassuring to know that as long as I'm making an honest effort to catch up, I won't get slammed with extra fees. Thanks for the additional perspective!

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Another thing to keep in mind - if you're planning to stay at this new job for a while, you might want to consider slightly over-withholding for the rest of the year rather than trying to hit the exact amount. This way you'll get a refund instead of owing, which can be nice for peace of mind. You can always adjust your withholding back down next year once you're caught up. Also, don't forget that unemployment benefits might have pushed you into a different tax bracket temporarily, so the effective tax rate on those benefits might be higher than your regular income tax rate. Good luck with everything and congrats again on the new job!

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Just to add another important point: when you certify for benefits and report your vacation/sick pay, make sure you answer "Yes" to the question about whether you received any income for that week. Select "vacation pay" or "sick pay" from the dropdown menu, enter the amount before taxes, and the dates. Being precise with this information prevents problems later. Also, temporary layoffs sometimes qualify for partial benefits if you're working reduced hours rather than zero hours. So make sure you understand your exact employment status.

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Thanks for the detailed explanation! This is my first time navigating unemployment, so all these specific steps are really helpful. Our layoff is complete (zero hours) for now, with an expected recall date.

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One more thing to keep in mind - if you're planning to use both vacation AND sick time during the waiting period, spread them out strategically. Don't use all 50 hours in one week because that might put you over the earnings threshold and could affect your benefit calculation later. Maybe use some during the waiting period and save the rest for when you might have partial work weeks after recall. Just a thought based on my experience with temporary layoffs in manufacturing!

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That's really smart advice about spreading out the hours! I hadn't thought about the earnings threshold potentially affecting things. So you're saying I should maybe use like 20-24 hours during the waiting period and save the rest? I definitely want to be strategic about this since I'm new to all of this.

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Kylo Ren

I went through this same frustrating experience just last month! The "must have registered before" error is incredibly misleading - it should really say "complete your existing account setup" instead. What's happening is that when you filed by phone, EDD automatically created a partial account in their system, but now you need to finish the registration process online. The hyphenated last name is very likely causing the issue - their phone system often records names differently than how you spell them. I'd recommend calling the technical support line at 1-833-978-2511 right when they open at 8 AM. I got through on my second try by calling at 8:03 AM on a Thursday. The rep was able to see exactly how my name was recorded in their system (they had my hyphenated name as two separate words with a space instead of a hyphen) and walked me through the registration process. While you're waiting to get through, try different variations of "Doyle-Martinez" on the registration page - maybe "Doyle Martinez" with a space, or "DOYLEMARTINEZ" as one word. Sometimes their system records it in unexpected ways during phone filing. Don't stress about certification timing - you typically have 2-3 weeks after filing before your first certification window opens, so you have plenty of time to get this resolved. The key is being persistent with that technical support number!

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This is incredibly helpful, thank you! I'm definitely going to try those name variations - "Doyle Martinez" with just a space makes total sense as something their phone system might have recorded. It's such a relief to hear from so many people who had this exact same issue with hyphenated names. I was really starting to panic that something was fundamentally wrong with my claim. I'll set my alarm for 7:55 AM Monday and call that technical support number right when they open. The fact that you got through on your second try gives me hope! I really appreciate everyone taking the time to share their experiences - this thread has been a lifesaver.

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I just went through this exact same issue two weeks ago and it was driving me absolutely crazy! The "must have registered before" error message is so poorly worded - it really should say something like "complete your account setup" instead. What's happening is when you file by phone, EDD creates what they call a "partial account" or "skeleton account" in their system, but you still need to complete the online registration process. The system thinks you should already know about this account, hence the confusing error message. Since you mentioned filing 8 days ago and having a hyphenated last name, I'd bet money that's the issue. Their phone system frequently records hyphenated names incorrectly - sometimes as two separate words, sometimes without the hyphen entirely, or even all caps with no punctuation. Here's what worked for me: I called the technical support line at 1-833-978-2511 at exactly 8:00 AM on a Tuesday morning. Got through after about 25 minutes on hold. The rep could immediately see how my name was recorded in their system (they had "Smith-Johnson" recorded as "SMITH JOHNSON" with just a space) and helped me complete the registration using their exact format. While you're waiting to get through, try registering with different variations of "Doyle-Martinez" - maybe "DOYLE MARTINEZ", "Doyle Martinez", or even "DOYLEMARTINEZ" as one word. Sometimes you get lucky and find the exact format they used. Don't stress about certification timing - you won't be able to certify until 2-3 weeks after filing anyway, and they'll notify you when it's available. You have plenty of time to get this sorted out!

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Just checking in - did your payment arrive today? Most holiday-delayed payments show up 2 business days later in my experience.

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Yes! It finally hit my account this morning. Thanks for checking. Such a relief!

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I'm going through the exact same thing right now! My certification went through on Sunday and it shows "paid" online but my bank account is still empty. Reading through these comments is really reassuring - I had no idea federal holidays could delay the deposits like this. It's my first time dealing with this situation and I was starting to worry something went wrong with my claim. Really wish EDD would be more transparent about these delays instead of leaving us all to figure it out ourselves!

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Welcome to the club! I went through the same panic when I first started claiming benefits. The good news is that if your status shows "paid" online, your money is definitely coming - it's just the bank processing that gets delayed by holidays. Based on what everyone else is saying, you should see it hit your account tomorrow or Thursday at the latest. It's frustrating that EDD doesn't warn us about this, but at least now you'll know for future holidays!

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Drake

Thanks everyone for the helpful responses! Just to make sure I have this right: I'll certify normally for March 5-10, then for the week of March 12-17, I'll report that I worked Thursday and Friday (14-15th), enter my gross wages, indicate I have full-time work now, and that will be it. No separate notifications needed. I'll definitely screenshot everything and keep detailed records just in case. This community has been so helpful during this whole unemployment journey!

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sounds like u got it! good luck w/ the new job!!

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You've got it exactly right! Just want to add one small detail - when you certify for that transition week (March 12-17), make sure you answer "Yes" to the question about looking for work for the days BEFORE you started your job (March 12-13), but "No" for the days you worked (March 14-15). The system is pretty good at handling these transition weeks once you provide accurate information. Congrats again on landing the job after 4 months - that persistence paid off! Best of luck in your new role.

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This is such great advice about answering the work search questions differently for each day during that transition week! I hadn't thought about how to handle those specific daily questions. Really appreciate everyone taking the time to walk through all these details - makes me feel so much more confident about doing this correctly. This community has been amazing!

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