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I'm going through this exact same frustrating situation right now! My status changed to "" about a week ago even though I have plenty of weeks left in my claim balance. The uncertainty has been really stressful, but reading everyone's experiences here has been incredibly reassuring. What I've learned from this community that's been super helpful: keep certifying every two weeks no matter what (almost made the mistake of stopping), check physical mail in addition to the online portal since apparently still sends important notices via regular mail, and be persistent about trying to reach them through those callback services since direct calling seems impossible. I think my "" status might have been triggered by some part-time work I reported recently - it seems like their system flags anything that looks complex for manual review. I'm planning to try one of those callback services mentioned here if this drags on much longer. It's both frustrating and comforting to see so many others dealing with this same bureaucratic nightmare. Thanks to everyone who shared their success stories - especially hearing that the backed-up do eventually come through once the review is completed. This community support makes the waiting so much more bearable!
@Eve Freeman I m'so sorry you re'going through this too! I just started dealing with the "status" myself a few days ago and stumbled upon this thread - it s'been such a lifesaver to read everyone s'experiences. Your point about part-time work potentially triggering the review really resonates with me because I also reported some casual work recently and now I m'wondering if that s'what flagged my account. It s'frustrating how their system seems to treat any non-standard income as suspicious, but at least now we know what we re'dealing with. I m'definitely going to follow everyone s'advice here about continuing to certify and trying those callback services if needed. The waiting is nerve-wracking, but hearing from people who eventually got all their released gives me hope. We ll'get through this bureaucratic mess together!
I'm currently dealing with this exact same "" status issue and it's been about 6 days now. Reading through everyone's experiences here has been incredibly helpful and has definitely eased some of my anxiety about the situation. What really stands out to me from all the shared experiences is how common this seems to be, especially for people who've had any kind of non-traditional income or multiple employers. I recently reported some contract work income, so that's likely what triggered my review. The advice about continuing to certify every two weeks regardless of the status has been crucial - I was honestly considering skipping thinking it was pointless with the "" status. Also, the tip about checking physical mail in addition to the online portal is something I hadn't thought of but makes total sense given how operates. I'm planning to try one of those callback services mentioned throughout this thread if this stretches past another week. It's reassuring to hear from people like Ella, Oliver, and Vanessa who eventually got all their backed-up once the review was completed. Thanks to everyone for creating such a supportive community around this stressful situation - knowing we're not alone in dealing with 's bureaucratic maze makes all the difference!
@Jacinda Yu I just wanted to chime in as someone who s'new to this community but unfortunately not new to issues! I m'about 2 days into my own "status" situation and was starting to panic until I found this thread. Your point about contract work income potentially triggering the review is really helpful - I had some 1099 work recently too and was wondering what caused this. It s'frustrating that any deviation from standard W-2 employment seems to throw their system into manual review mode, but at least now I understand what s'happening. I m'definitely going to follow everyone s'advice about continuing to certify and being patient while also trying those callback services if needed. It s'amazing how much this community has helped calm my nerves about the whole situation. Thanks for sharing your experience and adding to this incredibly helpful thread!
This thread is absolutely incredible - I just created an account specifically to thank everyone for sharing these strategies! I've been stuck in pending hell for almost 4 weeks now and was literally about to give up and accept that I might lose my apartment. My claim started in December too, so the quarterly review flag explanation makes PERFECT sense. I had no idea this was even a thing! I've been doing everything wrong - calling the main 800 number right at 8am every day and hanging up as soon as I heard that dreaded "maximum callers" message. Reading through everyone's success stories gives me so much hope that there's actually a way out of this nightmare. Going to try the 833-978-2511 number tomorrow morning at 10:35am and wait through the entire high volume message no matter how long it takes. I love @Anastasia Popova's strategy of immediately mentioning the quarterly review flag by name - that's going to save so much time explaining symptoms. Also planning to contact my assembly member as a backup plan since several people had great success with that route. I never would have thought of going the political route! Thank you all for not just complaining about the broken system (though we have every right to) but actually sharing solutions that WORK. This community support is everything when you're facing eviction and the system seems designed to keep us from getting help. Will definitely update when I (hopefully) get through!
Welcome to the community and don't give up hope! Your situation sounds exactly like what so many of us have been through with that quarterly review flag. Four weeks of pending is absolutely terrible, but you're armed with all the right strategies now. The 833 number at 10:35am approach has worked for multiple people in this thread, and mentioning the quarterly review flag by name really does seem to fast-track the resolution. I'd also suggest having your claim details ready - benefit year start date, specific weeks that are pending, and maybe even reference this thread if the rep seems confused about the quarterly flag issue. The assembly member backup is smart too since some districts are really responsive to EDD issues. You've got this! The fact that your claim started in December makes me almost certain it's just that automatic review that needs manual clearing. Keep us posted on your progress - we're all rooting for you!
This thread has been such a lifesaver! I've been dealing with the exact same pending certification nightmare for 5 weeks now and was completely at my breaking point. My claim started in December too, so reading about the quarterly review flag was like finally finding the missing puzzle piece. It's absolutely infuriating that EDD doesn't send ANY notification about these automatic holds - we're just left thinking our claims are broken or we made some mistake. I've wasted countless hours calling that main 800 number at 8am sharp every single day, only to get hung up on immediately. After reading everyone's strategies here, I tried the 833-978-2511 number this morning at 10:30am and waited through the ENTIRE high volume message (which felt like forever but was probably only 3-4 minutes). Got put in a queue and waited about 45 minutes, but I FINALLY got through to a real person! I used the script several of you suggested and immediately said "Hi, I believe my account has a quarterly review flag that needs manual clearing because my certifications have been pending since my benefit year crossed into the new quarter in January." The rep knew exactly what I was talking about and found the flag within 2 minutes. She cleared it on the spot and said my 5 pending weeks should process within 24-48 hours. I'm literally crying with relief right now. Thank you to everyone who shared their success stories and kept posting updates - it gave me the motivation to keep trying when I was ready to give up completely. This community is amazing when the system fails us so badly. For anyone still struggling with this issue, don't lose hope! These strategies really do work, you just have to be persistent and patient.
Congratulations on finally getting through! 5 weeks of pending is absolutely brutal and I can only imagine the relief you must be feeling right now. Your success story gives me so much hope - I'm in week 3 of the same nightmare with a December claim start date. I love how you used that specific script about the quarterly review flag, it seems like that terminology really helps the reps understand immediately what needs to be fixed instead of having to troubleshoot from scratch. The fact that she found and cleared it in just 2 minutes after all those weeks of stress is both amazing and infuriating - why can't they proactively notify us about these holds?! Anyway, I'm definitely trying the 833 number tomorrow morning with your exact approach. Thank you for sharing your success and giving the rest of us hope that there's light at the end of this tunnel!
I just want to echo what everyone else has said - that eligibility questionnaire is completely standard and not a red flag at all! I went through this same exact situation when I got laid off from my admin job about 3 months ago. My HR manager had also told me they wouldn't contest, but when I saw that questionnaire pop up the next day I immediately thought they had changed their mind. Turns out EDD sends this form to literally every person who files a new claim - it's just their way of collecting your side of the story before they reach out to your employer for verification. The fact that your manager specifically told you they won't contest and to apply right away is actually a really positive sign! When EDD contacts them (which they do automatically for every claim), your employer will confirm the layoff details instead of disputing anything. Just fill it out honestly using the exact same wording your manager used when explaining the layoff. I used the same "position eliminated due to budget constraints" language my HR gave me, and my claim was approved in about 18 days with no issues. You should definitely have your benefits before rent is due if you get that questionnaire submitted quickly. The waiting is nerve-wracking but you're on the right track!
Dylan, thank you so much for sharing your experience! It's incredible how universal that panic reaction seems to be when the questionnaire shows up so quickly. I was absolutely convinced something had gone wrong with my claim, but hearing from you and everyone else about how this is just EDD's standard operating procedure has been such a huge relief. I already submitted my questionnaire this morning using the exact "company restructuring" language my manager gave me during the exit interview. Your timeline of 18 days gives me real hope that I'll have benefits in time to cover my rent. This whole thread has been a lifesaver for understanding what to expect as someone completely new to the unemployment process - I can't thank everyone enough for taking the time to calm my nerves and explain how this all actually works!
I'm dealing with this exact same situation right now! Filed my UI claim on Monday after getting laid off from my restaurant management position, and that eligibility questionnaire showed up in my email Tuesday morning. I had the same immediate panic thinking my employer had gone back on what they told me about not contesting. Reading through all these responses has been such a relief - I had no idea this was just standard procedure for everyone who files. My general manager specifically said during my exit that they "definitely wouldn't fight the unemployment claim" and that I should file right away, but seeing that questionnaire pop up so fast made me second-guess everything. I'm going to fill it out today using the exact wording they gave me about "position elimination due to operational restructuring." It's so comforting to know from everyone's experiences that this really is just EDD's way of collecting your side before they verify with your employer. Thanks to everyone who shared their timelines too - knowing it typically takes 2-3 weeks helps me plan around my upcoming bills. This community is amazing for helping newcomers understand what's actually normal versus what feels scary when you're already stressed about finances!
Saanvi, I'm so glad you found this thread too! It's wild how many of us have had that exact same panic reaction when the questionnaire shows up so quickly after filing. I was literally up all night yesterday thinking my employer had lied to me about not contesting, but everyone here has made it so clear that this is just how EDD operates for ALL claims. You're definitely doing the right thing using that exact "operational restructuring" language your GM gave you - that consistency between what you say and what they tell EDD seems to be really important. It's such a relief to know we're not alone in feeling overwhelmed by this process! Hopefully both our claims go through smoothly in the next few weeks.
Update: I called EDD using that Claimyr service and got through to someone who explained everything. For anyone else who needs to know: You mark "No" for the days you're at jury duty when they ask if you were able and available for work. Then report the jury pay as income. They said as long as you're honest about it, there's no issue with your claim. Thanks everyone for the help!
Just wanted to add that if you're on a longer jury trial (like 2+ weeks), you might want to contact EDD directly to discuss your situation. I served on a 3-week trial last year and they were actually pretty accommodating - they adjusted my certification schedule so I didn't have to worry about missing deadlines while in trial. The key is being proactive and transparent with them about your jury service dates.
That's really good to know about longer trials! I was wondering what would happen if I ended up on something that lasted weeks. Did you have to provide any special documentation from the court to EDD about the extended jury service? And did they pause your job search requirements during that time too?
Alicia Stern
This whole thread is incredibly helpful for anyone going through the appeal process! Dylan, congrats on getting to the "paid" status - that's a huge milestone. Based on what everyone's shared here, it seems like 10-20 days is the typical range, with some horror stories going longer. One thing I haven't seen mentioned yet is that you should also check if your bank has any daily deposit limits that might affect receiving a large lump sum like $7,800. Some banks will hold or flag unusually large deposits for verification, which could add another day or two to the process. You might want to give your bank a heads up that you're expecting a large government deposit so they don't put an automatic hold on it. Also, for anyone else reading this who's waiting on their appeal decision - make sure you keep certifying for benefits even while your case is pending! I made that mistake and it delayed everything because I had to go back and retroactively certify for weeks I missed. Really hoping that deposit hits your account soon Dylan! Keep us posted on the final timeline.
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Carmella Popescu
•That's a really smart point about bank deposit limits! I hadn't even thought about that. My credit union does have daily limits but I think they're pretty high for government deposits. I'll definitely give them a call this morning just to be safe - the last thing I need is another delay because of a bank hold. And yes, totally agree about continuing to certify - I was lucky that I kept doing my weekly certifications even while disqualified, but I can see how easy it would be to stop doing them thinking they don't matter. Thanks for all the helpful tips everyone!
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Landon Morgan
Dylan, this is such an encouraging update! Really happy to see your status changed to "paid" after 12 days - that gives me hope for my own situation. I won my appeal about 8 days ago and have been obsessively checking my account every day. It's reassuring to know that the system does eventually update even if it takes a couple weeks. The advice everyone's given here about calling your bank is spot on. I had a friend who got their large unemployment backpay held for 3 days because the bank flagged it as suspicious. Definitely worth a quick call to avoid that headache. Thanks for keeping everyone updated throughout your process - it really helps those of us going through the same thing to have realistic expectations. Hoping that deposit hits your account today!
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