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EDD saying husband's entire pandemic unemployment marked as disqualified - tax refund seized with no notice

I'm in complete shock right now. My husband just discovered that ALL his unemployment benefits from 2020-2021 have been marked as "Disqualified" and listed as an "Overpayment" in the EDD system. We had NO IDEA this was happening until his tax refund was intercepted this year! Here's the situation: He worked at a manufacturing plant for 3+ years before they completely shut down operations during the pandemic lockdowns in March 2020. He applied for unemployment legitimately, certified every two weeks as required, and reported when he eventually found part-time work. We relocated to Nevada in summer 2021 after he found full-time employment there. We never received ANY notices about an overpayment or disqualification issue. Not a letter, email, message in the EDD portal - absolutely nothing. Now suddenly they've taken his entire tax refund of $4,200 with no warning and his account is showing he owes back ALL the benefits paid (around $28,000)! I've tried calling EDD countless times today but keep getting the "too many callers" message and disconnected. The UI Online account just shows each payment marked as "Disqualified" but gives zero explanation WHY. Is there any way to appeal this at this point? How can we even find out what happened when we can't reach anyone? Has anyone else had their entire pandemic unemployment retroactively disqualified years later with no notification? I'm desperate for guidance here.

This is such a frustrating situation, but you're definitely not powerless here! I went through something very similar when EDD retroactively reviewed my pandemic claim in late 2023. A few things that might help based on my experience: **Check your UI Online message center thoroughly** - sometimes there are notices buried in there that are easy to miss, especially if you weren't logging in regularly after finding new employment. **Look for any "pending eligibility" flags** - when you log into your account, check if there are any unresolved eligibility issues that might have triggered the mass disqualification. Sometimes it's something as simple as a missing document they requested years ago. **Get your employer's business license records** - if the manufacturing plant officially closed due to COVID, there should be public records showing this. Your county clerk's office or business licensing department might have documentation of the closure that could strengthen your appeal. **File for financial hardship** - even if the appeal takes time, you can request that they don't pursue collection during the appeals process due to financial hardship. This might help protect future tax refunds while you fight this. The good news is that legitimate pandemic unemployment claims have a very high success rate on appeal when proper documentation is provided. Since your husband worked at the same place for 3+ years before a documented COVID closure, you have strong evidence of legitimate eligibility. Don't give up - this sounds like exactly the type of case that gets overturned once a human reviews it properly!

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Thank you for all this detailed advice! I just checked the UI Online message center and you're absolutely right - there were some old messages from 2022 that I completely missed because we weren't logging in regularly after he found work in Nevada. One of them mentions "additional documentation required for eligibility review" but doesn't specify what documents they needed. This is probably what triggered everything! I'm going to include screenshots of these missed messages in our appeal to show we genuinely didn't see them due to the move and not actively monitoring the account. The tip about getting business license records is brilliant too - I'll contact the county where his plant was located to see if they have official documentation of the COVID closure. Really appreciate you mentioning the financial hardship option as well - $28k would definitely qualify as hardship for us! Feeling much more prepared to tackle this now with everyone's guidance.

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I'm so sorry this happened to you - this is becoming an epidemic and it's absolutely infuriating how EDD is handling these retroactive reviews. What you're describing is almost identical to what happened to my sister's family last year. A couple of additional things that might help that I haven't seen mentioned yet: **Request a "stay of collection" immediately** - while your appeal is pending, you can request that EDD halt any collection activities including future tax intercepts. File this along with your DE 1000M appeal form. **Check if your husband's employer filed a "mass layoff" notice with the state** - companies that laid off large numbers of employees due to COVID were often required to file WARN notices or similar documentation with the state. This could be powerful evidence that his layoff was legitimate and COVID-related. **Document your good faith efforts to comply** - the fact that he certified every two weeks and reported when he found part-time work shows he was following all the rules. Make sure to emphasize this in your appeal. The most important thing is that you're taking action now. These mass disqualifications are largely being done by computer algorithms, and when actual humans review cases with proper documentation, the vast majority of legitimate claims are being reinstated. Your husband's 3+ year employment history before a documented COVID business closure should make this a straightforward win once you get in front of a real person. Stay strong and don't let them bully you into just accepting this. The system is broken but your rights are still intact!

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This is incredibly helpful - I had no idea about requesting a "stay of collection" to prevent future tax intercepts while we're appealing! That's definitely going to be a priority since we can't afford to lose another tax refund while fighting this. The WARN notice idea is genius too - I'm going to contact both the county and state labor departments to see if his employer filed any mass layoff documentation when they shut down. Having official state records of the COVID closure would be huge for our case. You're absolutely right about emphasizing his good faith compliance - he was so careful to follow every rule and report his part-time work properly when he found it. It really shows this isn't fraud, just EDD's broken system catching legitimate claims in their net. Thank you for the encouragement - reading everyone's experiences here has completely changed my mindset from panic to determination. We're going to fight this with everything we've got!

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They typically give you options for the first payment. You can usually arrange to make it within 7-10 days of setting up the plan. Make sure you have your bank account information ready when you call. They'll also ask about your income and expenses to determine a monthly payment amount that's feasible for your situation.

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Perfect - thank you again for all this information! I'll update here once I've been able to talk to someone at EDD about the payment plan.

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I went through something similar last year. EDD can definitely take your federal refund through the Treasury Offset Program, but there's usually a process and notice period. The key is acting fast - once I called and set up a payment plan, they stopped the federal intercept process. One tip that helped me get through to EDD faster: call exactly at 8:00 AM when they open, and if you get the busy message, hang up and immediately redial. Sometimes it takes 20-30 tries but you'll eventually get through. Also have your EDD customer account number ready and all your financial info for setting up the payment plan. Good luck - don't give up on trying to reach them! It's worth the effort to protect that bigger federal refund.

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I'm new here but wanted to chime in after reading your story - what you experienced is absolutely terrible and you 100% made the right decision to leave that toxic environment. Your safety and wellbeing are more important than any job. I haven't been through the EDD appeals process myself, but I work in employment law and can tell you that your case sounds very strong. The key factors working in your favor are: 1) You have documented evidence of the harassment, 2) You properly reported it to HR, 3) HR essentially admitted they couldn't help because the harasser was the owner, and 4) You had no reasonable alternatives left. California law specifically recognizes that employees shouldn't have to endure illegal harassment to keep their jobs. The initial denial is frustrating but unfortunately common - EDD often denies first and hopes people don't appeal. Stay strong and definitely file that appeal! With your documentation and witness statements, you should have a good chance of success.

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Thank you so much for the legal perspective - it's really reassuring to hear from someone who works in employment law that my case looks strong. I keep second-guessing myself and wondering if I should have tried something else first, but you're right that I literally had no other options when the person harassing me was the owner. The fact that HR basically admitted in writing that they couldn't help should definitely work in my favor. I'm gathering all my documentation now and feeling more confident about filing the appeal. It's encouraging to know that the initial denial is common and doesn't necessarily reflect the strength of my case.

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I'm so sorry you're going through this - what a horrible situation to be put in! As someone new to this community, I've been reading through all the advice and wanted to add my support. You absolutely did the right thing by leaving that toxic environment, and you deserve those benefits while you search for a safer workplace. One thing I noticed that might help strengthen your appeal: make sure to emphasize the timeline of events clearly. Document exactly when the harassment started escalating, when you reported to HR, and when they essentially told you there was no recourse. This timeline will help show the judge that you didn't just quit impulsively - you tried to resolve it through proper channels first and only left when it became clear there was no other option. Also, if you haven't already, try to get that HR response in writing if it was verbal. Even a follow-up email saying something like "Per our conversation yesterday about my concerns regarding [owner's name], I understand that internal resolution isn't possible given the reporting structure" could be helpful documentation. You've got a strong case and great advice from everyone here. Don't let EDD discourage you - file that appeal and fight for what you deserve!

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Thank you Emma! That's really smart advice about getting the HR response documented if it was just verbal. Fortunately I do have that email I mentioned where our HR coordinator basically admitted they couldn't help because the owner was my direct supervisor. Reading everyone's responses here has been so helpful - I was feeling really defeated after getting that denial letter, but now I understand that initial denials are common and I actually have a much stronger case than I initially thought. The timeline approach you suggested makes a lot of sense too - showing that this wasn't an impulsive decision but rather a last resort after trying proper channels. I'm definitely going to file the appeal and fight for this!

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Hey Zainab! I was in a very similar situation when I had my daughter last year - working part-time at a retail job plus doing IHSS for my elderly mother. Just wanted to add a few things that helped me: 1. When you file your PFL claim online, there's a section where you can list multiple employers. Make sure to include both your restaurant AND list your county's public authority as your IHSS employer (not your son's name). 2. For the doctor's certification forms, ask your OB at your next appointment if they can give you the forms early so you can get familiar with them. Some doctors prefer to fill them out closer to your due date, but having them ready saves time. 3. Keep digital copies of everything! I had to resubmit some paperwork when they said they didn't receive it the first time. The good news is with two steady jobs paying into SDI, you should definitely qualify and probably get a decent benefit amount. I was getting about 65% of my combined wages from both jobs. Don't let the horror stories scare you - plenty of us get through the process just fine! Feel free to reach out if you have questions as you get closer to filing!

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Thank you so much Grace! This is exactly the kind of real-world advice I needed. I didn't know about listing the county as my IHSS employer - that's super helpful. And 65% of combined wages sounds really good! I'm feeling much more confident about this whole process now. I'll definitely ask my OB about getting those forms at my next appointment. Thanks for offering to help - I might take you up on that as I get closer to filing!

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Just wanted to jump in and say how helpful this thread has been! I'm also expecting and work multiple jobs - one regular W-2 job and some 1099 contract work. Reading through everyone's experiences has really clarified things for me too. @Zainab Ahmed - it sounds like you're in a great position with both jobs paying into SDI! One thing I learned from my research is that you can actually estimate your potential benefit amount beforehand. The EDD website has a calculator where you can input your highest quarter earnings to get an idea of what your weekly benefit might be. Also, since you mentioned your manager at the restaurant doesn't seem helpful about leave policies, you might want to document any conversations you have about your pregnancy/leave plans. Even if the restaurant is too small for FMLA protection, California has some additional protections for pregnant workers that might apply. Good luck with everything - sounds like you've got a solid plan forming!

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Thanks everyone for the advice. I think I'm going to document everything about how this job was misrepresented and the issues I'm having. I'll try addressing it with my manager first to see if things improve, and keep all communication in writing. If I do end up quitting, at least I'll have some documentation for the eligibility interview. I really appreciate all the responses.

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That's the best approach. Remember that EDD takes these cases very seriously and the burden of proof is on you to show good cause. Keep your claim open by continuing to certify (reporting your earnings accurately) even if you're not receiving payments due to full-time work. That way if you do qualify after quitting, there won't be a gap in your claim. Good luck!

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Just wanted to add that timing matters too. The fact that you've only been there a week or two might actually work in your favor if you can show the job was seriously misrepresented. EDD looks at whether you had a reasonable opportunity to evaluate the position before accepting it. If they told you one thing in the interview and the reality is completely different, that's stronger evidence of misrepresentation than if you stayed for months before complaining. Also, keep track of any health impacts - if the stress or conditions are affecting your physical/mental health, get that documented by a doctor. Medical evidence can be really powerful in these cases.

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This is really helpful! I didn't realize that the short timeframe could actually help my case. The job description said "administrative support with light data entry" but I'm basically doing manual labor in their warehouse - completely different from what was advertised. I've been getting headaches from the poor ventilation and my back is already hurting from the heavy lifting they never mentioned. Should I see a doctor now even though I've only been there a week?

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