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I ran into this exact same issue a few months ago! What finally worked for me was creating a completely new account using a different email address, then calling SDI to have them merge my old claims history with the new account. It took about 2 weeks to get sorted out, but the rep was able to transfer everything over. Make sure you have your old claim numbers handy when you call - that speeds up the process significantly. Good luck, and don't give up! The system is frustrating but it can be fixed.
This is really helpful! I'm dealing with a similar situation right now. When you called SDI to merge the accounts, did you have to provide any specific documentation or was having the old claim numbers enough? Also, did you run into any issues with the new account not recognizing your employment history initially?
@Chloe Harris This sounds like exactly what I need to do! Just to clarify - when you created the new account with a different email, were you able to use the same SSN and driver s'license info? I m'worried the system might still flag it as a duplicate even with a new email address. Also, do you remember roughly how long the phone call took to get the accounts merged? I want to set aside enough time when I finally get through to someone. Thanks so much for sharing your experience!
That makes sense. I reported some part-time hours for the second week, so maybe that's why it's under additional review. Fingers crossed it gets sorted soon!
Hey Sofia! I went through something very similar last year when I had to submit paystubs for wage verification. The mixed "paid" status (one week yes, one week pending) is actually pretty normal when they're reviewing documentation. What you're experiencing sounds like standard EDD procedure - they often process weeks individually when there are discrepancies to review. The paper check timeline everyone mentioned is accurate in my experience too. I got mine in about 7 business days. One tip: if you have a local EDD office that's open for in-person visits, sometimes going there can help get faster answers about document processing status than calling the phone lines. They can actually pull up your file and tell you definitively if your paystubs were received and are being processed. Hang in there - it's frustrating but it will get resolved!
Thank you so much for sharing your experience, Chloe! It's really reassuring to hear from someone who went through the exact same situation. I hadn't thought about visiting a local EDD office - that's a great suggestion! Do you know if they require appointments or if it's walk-in? I might try that if my second week doesn't update by early next week. It would be nice to get a definitive answer about whether my paystubs are actually being processed instead of just hoping the phone rep did what he said he would do. Really appreciate the encouragement - this whole process has been so stressful!
btw when you reopen make SURE you check your benefit year end date in UI Online first! If your benefit year expired while you were working that temp job, you'll need to file a whole new claim instead of reopening. The process is different and you might get a different weekly benefit amount based on your temp job earnings.
Just went through this exact situation in January! When you reopen your claim, EDD will let you backdate to when your temp assignment actually ended 3 weeks ago. You'll have to certify for all those weeks at once (which is tedious but worth it). The key is being super accurate about your last day of work - have that date ready when you reopen. My claim went into pending for about 10 days after reopening, but once it cleared I got paid for all the backdated weeks. Don't stress too much about the 3-week gap, as long as you report everything accurately you should be fine!
This is exactly what I needed to hear! I was getting really anxious about those 3 weeks potentially being lost forever. It's reassuring to know that EDD will actually let me backdate and that the pending period is normal. Did you have to provide any documentation about why your temp assignment ended, or was it pretty straightforward once you got through the reopening process?
Good choice switching to direct deposit! I went through the same thing a few months ago and it was definitely the right move. The Money Network cards seem to have delivery issues pretty regularly - mine took almost 6 weeks to arrive. One thing that helped me feel more confident about the switch was checking my Payment History page in UI Online obsessively for the first week after making the change. You can see exactly when each payment gets processed and which method it's going to. Really takes the guesswork out of it. Also, when your Money Network card does eventually show up (it probably will), make sure to activate it and check the balance even if you're getting direct deposits by then. Like others said, there might be payments on there from before you switched.
Thanks for sharing your experience! That's a good tip about checking the Payment History page - I'll definitely be doing that obsessively too lol. 6 weeks for the card to arrive is crazy! I'm definitely glad I switched to direct deposit now. I was getting so stressed watching bills pile up while waiting for that card that may never come (or take forever). Really appreciate everyone's advice in this thread - you all probably saved me weeks of worry!
I'm in almost the exact same situation right now! Requested my Money Network card about a month ago and still nothing. Reading through all these responses is making me feel so much better about switching to direct deposit. One question though - for those who switched, did you get any kind of confirmation email or notification when the change went through? Or do you just have to keep checking UI Online to see when it takes effect? I'm probably going to make the switch tonight but want to know what to look for to confirm it worked. Also super grateful for the tip about checking any funds that might end up on the card when it eventually arrives - definitely would have overlooked that!
Isaac Wright
This is really helpful information everyone! I'm in a similar boat with YouTube ad revenue - making maybe $8-12 per month but Google only pays out after you hit $100, so I won't see actual payment for like a year at this rate. Based on what everyone's saying, I should definitely report the earnings when they're generated each week, not when I eventually get paid by Google. The spreadsheet idea from Christian is brilliant - I'm going to start tracking everything by certification week. It's honestly ridiculous that we have to report such tiny amounts, but the horror stories about overpayments are enough to convince me it's not worth the risk. Thanks for sharing all your experiences, this community is way more helpful than trying to get through to EDD directly!
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Edison Estevez
•Totally agree about this community being more helpful than EDD directly! I've been lurking here for weeks trying to figure out similar issues. Your YouTube situation sounds almost identical to what I'm dealing with - those tiny earnings that take forever to actually pay out are so confusing to report. I'm definitely going to steal the spreadsheet tracking idea too. Has anyone found a good template or format for tracking these week-by-week earnings? I'm worried I'll mess up the dates and accidentally report income in the wrong certification period.
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Jamal Anderson
As someone who's been navigating this exact situation for months, I can confirm what others have said - you absolutely need to report those Amazon Associates earnings when they're earned, not when paid. I learned this the hard way after initially thinking the amounts were too small to matter. What really helped me was setting up a simple system: I check my Amazon Associates dashboard every Sunday (which is when I usually certify) and record the earnings that were generated during that specific certification week. Even if it's just $2.47, I report it. The good news is that with amounts this small, it typically won't affect your benefit amount due to the $25/25% rule others mentioned. One tip that saved me a lot of headaches: Amazon's dashboard shows earnings by the date the commission was earned (when someone clicked and bought), not when Amazon processes it. Use that "earned date" to figure out which certification week to report it in. I keep screenshots of my dashboard each week just in case EDD ever asks for documentation. The whole process feels ridiculous for such tiny amounts, but after hearing about people getting hit with massive overpayment notices, it's definitely not worth the risk. Better safe than sorry with EDD!
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