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EDD denied school extension - can I appeal when notified too late about 16-week rule?

I'm absolutely furious right now. My UI benefits just got denied for extension because I'm in a training program at community college. The EDD rep told me I was supposed to notify them during the FIRST 16 WEEKS of my claim that I was in school. Nobody ever told me this! I'm studying healthcare administration and won't finish until October 2025, but now they're saying my benefits are done. The rep even had the nerve to say they 'could have denied my entire claim from the beginning' because of this. I've been certifying honestly every two weeks, answering all questions about school attendance, and this is how they treat me? Has anyone successfully appealed this type of decision? The most frustrating part is when I called today, another rep said I needed to notify them BEFORE the last week of my regular benefits. The inconsistency is maddening. Any advice on how to fight this?

Sorry you're going through this. The rule about notifying EDD within 16 weeks of your claim start date for CTB (California Training Benefits) approval is real, but there might still be options. First, check if your school/program is on the EDD's approved training provider list (ETPL). If it is, you could have better grounds for appeal. File an appeal immediately - you only have 30 days from the denial notice date. In your appeal, explain that you weren't properly informed about the 16-week notification requirement, and that you've been truthfully reporting your school attendance all along on your bi-weekly certifications.

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Thank you! I just checked and my community college IS on their approved list. The weird thing is I did answer 'yes' to being in school on every certification, so they definitely knew I was in training. Will this help my case? I'll start working on that appeal today.

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this happened to my roommate last year. the whole CTB thing is confusing af. she got denied at first but appealed and won because she didnt know about the 16 week rule either

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That gives me hope! Did she have to attend a hearing or just submit paperwork for the appeal?

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just paperwork i think. took like 2 months tho. she kept certifying while waiting for decision

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The EDD's Training Benefits program is SO FRUSTRATING!!!! They literally make it IMPOSSIBLE to understand the rules and then PUNISH YOU for not following them correctly! I was denied extension last year for basically the SAME REASON and lost 12 weeks of benefits I desperately needed. The worst part is different reps tell you different things - it's like none of them actually know their own rules!! I hope you have better luck than I did with your appeal.

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Let me clarify a few things about California Training Benefits (CTB) that might help your appeal: 1. You're correct that typically, you need to notify EDD within the first 16 weeks of your claim that you're in an approved training program. However, there are exceptions. 2. The fact that you consistently reported your school attendance on bi-weekly certifications is significant. In your appeal, emphasize that you were providing this information regularly and EDD failed to properly advise you about CTB requirements. 3. Gather documentation from your school confirming your enrollment date, expected completion date, and that it's an approved program. 4. On your appeal form (DE 1000M), be very specific about the misinformation you received and the lack of clear guidance from EDD representatives. 5. Continue certifying for benefits while your appeal is pending, even if payments are on hold. I've helped several clients through this exact situation, and about 70% of appeals are successful when the claimant was genuinely unaware of the formal CTB application requirement but had been reporting school attendance all along.

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This is incredibly helpful! I'm printing this out to use as a checklist. I've already contacted my school's registrar for the documentation. One question - should I also get a statement from my program advisor about how this training is helping me get reemployed? I'm wondering if showing my intentions might help.

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Absolutely! A statement from your program advisor would strengthen your case. Have them specifically address how this training is improving your employability and ideally mention the job placement rate for graduates. EDD is more likely to approve extensions when they can see the training will lead to stable employment.

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i had a similar situation but with a different outcome actually. i was taking classes at cal state and didn't tell EDD until like 20 weeks in. when i finally did the CTB application they actually approved it retroactively. no idea why they're being so strict with you but definitely appeal! the worst they can say is no again

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If you're struggling to reach someone at EDD about your appeal, try using Claimyr (claimyr.com). I was in a similar situation with my training benefits and couldn't get through on the phone for weeks. Claimyr got me connected to an EDD specialist in under 25 minutes who actually knew the rules about training extensions. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km That specialist explained exactly what documents I needed for my appeal and even noted in my file that I had been misinformed by previous reps. Made a huge difference in my case.

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Thanks for the recommendation. I've been calling every day this week with no luck getting through. I'll check this out if I can't get through by Friday. At this point I'll try anything to talk to someone who actually knows the rules!

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Just wanted to add that when you file your appeal, make sure to specifically request a CONTINUANCE of benefits during the appeal process. Many people don't know you can request this. It doesn't guarantee they'll pay you while appealing, but sometimes they do. Also, what kind of healthcare admin program are you in? My cousin finished one last year and had great job prospects afterward.

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Oh I didn't know about requesting continued benefits - thank you! I'm doing the Healthcare Management certificate at Cypress College. It's an 18-month program that includes an internship component at the end. From what I've heard, most graduates find jobs within 2-3 months of completing the program.

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Wait but did anyone else catch that the EDD rep threatened that they "could have denied the entire claim from the beginning"??? That sounds like INTIMIDATION to me and you should definitely mention that in your appeal!! They're trying to scare you into not appealing! Document EVERYTHING - dates, times, names of who you spoke with. The EDD is a NIGHTMARE of bureaucracy and they WILL try to wear you down until you give up!!! DON'T LET THEM WIN!!!

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ya thats def shady. i never give my real name when i call edd lol i dont trust them

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Quick update on the CTB rules - as of January 2025, EDD is actually supposed to screen ALL claimants for potential training opportunities during their initial claim filing and again at the 8-week mark. They're required to inform eligible claimants about the CTB program and application process. The fact that they failed to do this for you is another strong point for your appeal. Print out the UI code section 1269.5 which outlines these requirements and include it with your appeal documentation.

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This is gold! I was NEVER informed about CTB during my initial claim or at any point after. I'm adding this to my appeal letter right now. Thank you so much for this information!

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My brother in law had his extension denied too even though he was in a welding program. But his situation was different since he never told EDD he was in school at all during his certifications. I think you have a much better case since you were honest every time. Good luck with everything! October will be here before you know it!

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