EDD requested delivery date confirmation but still no payment after submitting - help!

Unfortunately this is super common with EDD PFL right now. When they request delivery date verification, there's often a processing delay of 7-10 business days after you submit it. I went through the exact same thing in January. The online system showed receipt of my documents, but my claim stayed pending for nearly two weeks after I submitted my daughter's birth certificate. The good news is that once they process it, they'll release all payments at once including any retroactive amounts you're owed. If it's been more than 10 business days though, you definitely need to speak with someone directly.

omg the same thing happnd to me!!! i had to wait like 3 weeks after sending my delivery date proof. so annoying. they backdated everything tho once it went thru. hang in there mama!

The EDD system is COMPLETELY BROKEN when it comes to these delivery date verifications!!! I had my baby in September and they made me submit my delivery date THREE SEPARATE TIMES because they kept "losing" it in their system. Each time they told me it would be another 7-10 days. I ended up waiting over a MONTH for my baby bonding payments to start! Meanwhile bills were piling up and we were draining our savings. This is how they treat new mothers?!? They need to fix this broken system! The worst part is you can never reach an actual human being to help resolve these issues.

Let me clarify something important: there's a difference between Pregnancy Disability Leave (PDL/SDI) and Paid Family Leave (PFL) for baby bonding. If you just gave birth 3 weeks ago, you should still be on disability (SDI) unless you had a very specific medical release. Baby bonding PFL typically starts after your doctor releases you from disability (usually 6-8 weeks postpartum). The delivery date confirmation is crucial because it establishes when your pregnancy disability claim transitions to recovery, which affects benefit calculations. The verification delay is frustrating but normal - they're confirming the date to ensure your disability benefits are calculated correctly before any transition to PFL. In my experience as an HR benefits coordinator, the best way to handle this is to: 1. Continue certifying for benefits every two weeks regardless of payment status 2. Upload your delivery verification again through your online account (sometimes files get corrupted) 3. Call the main EDD number (not the one in the notification) at exactly 8:00am when they open - that's your best chance of reaching someone 4. Specifically request to speak with a claim specialist about delivery date verification Once processed, they'll pay everything retroactively including any waiting period that applies. Hope this helps!

Have you tried using Claimyr? I was stuck in a similar situation (kept getting the runaround after submitting my delivery verification) and couldn't get through to EDD for weeks. I found this service called Claimyr that got me connected to an actual EDD agent in about 10 minutes when I'd been trying for days on my own. They have a video demo at https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 that shows how it works. The agent I spoke with was able to verify that my delivery date documentation had been received and manually moved my claim forward in the system. Might be worth checking out their website claimyr.com if you're desperate to get this resolved quickly.

I had a similar issue back in December. What finally worked for me was contacting my state assembly member's office. They have dedicated EDD caseworkers who can cut through the red tape! I emailed my assembly member's office explaining my situation (including that I had a newborn and was without income), and they contacted EDD on my behalf. Within 48 hours, I got a call from an EDD supervisor who resolved my delivery date verification issue and released my payments. Google "[your city] state assembly member" to find your representative's contact info. Their services are free and they're there to help constituents with state agency problems.

Don't waste your time calling that number in the notification - it's basically a black hole. I had EXACTLY the same problem in March and finally got it fixed by calling the main EDD disability number at 800-480-3287 at PRECISELY 8:01am when they first open. I had to try for 3 days straight but finally got through. When the automated system asks why you're calling, say "speak to a representative" and then when it asks again say "claim question" - that routing seemed to work best for me. Once I finally got a human on the line, they fixed my delivery date verification issue in about 5 minutes and my payment processed that night. The person told me there's a huge backlog of these verifications and they often don't get to them unless someone calls to follow up. THE SYSTEM IS BROKEN!!!

just fyi my friend had the same thing happen and she never got her payment until she actually got thru to someone on the phone. the online stuff is useless imo

UPDATE: I finally got this resolved! I tried calling the main number at 8am sharp like many of you suggested and used the exact prompts mentioned by @profilename3. After trying for two days, I finally got through to a representative this morning. They confirmed my delivery date verification was received but was sitting in a queue waiting to be processed manually. The rep expedited it and my payment was processed right away - it should be in my account tomorrow! Thank you all SO MUCH for your help and suggestions. For anyone else dealing with this issue, definitely call the main disability number early in the morning and keep trying until you get through to a human.