California Paid Family Leave

Can't reach California Paid Family Leave? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Protip: Tweet at them. I know it sounds weird, but their social media team sometimes responds faster than customer service.

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I'm going through the exact same thing right now - applied for PFL almost 4 weeks ago and my claim still isn't showing up online. It's so stressful when you're counting on that money! I've tried calling but like everyone else said, it's impossible to get through. I'm thinking of trying that assembly member tip someone mentioned. Has anyone actually had success with contacting their local representative's office? Also wondering if anyone knows if there's a specific timeframe they're supposed to process these applications by law?

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@Astrid Bergström I contacted my assembly member s'office when I was dealing with a similar delay last year and it actually helped! They have a constituent services team that can reach out to EDD on your behalf. It took about a week after I contacted them before things started moving. As for timeframes, I think they re'supposed to process within 14 days but with all the backlogs that s'not really happening. Definitely worth trying the assembly member route - just go to their website and look for constituent "services or" help "with state agencies. Good" luck! 🤞

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Just a heads up, make sure all your docs were submitted correctly. My payment was delayed becuz I forgot to sign one form. Double check everything!

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Thanks for the tip! I'll go through all my paperwork again just to be sure.

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I'm going through the exact same thing right now! My payment was supposed to come through on 4/12 and still nothing. It's so stressful when you're counting on that money. I've been checking my account obsessively and calling every day. The worst part is not knowing if there's an issue with your claim or if it's just their slow processing. Have you tried reaching out through their social media accounts? Sometimes companies respond faster there when they know it's public. Stay strong - we'll get through this! 💪

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I went through this same transition from SDI to PFL last year and it's so stressful when you're not sure what's happening! Just wanted to add that in my experience, the timing Evelyn mentioned is spot on. My first PFL payment was also just one week, then I got regular bi-weekly payments after that. The gap between SDI ending and PFL payments starting can feel longer than it actually is when you're dealing with a newborn and all the expenses that come with it. Hang in there - it sounds like everything is processing normally for you!

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This is so reassuring to hear from someone who went through the exact same thing! You're absolutely right about the gap feeling longer than it actually is - between sleep deprivation and worrying about finances with a new baby, every day feels like forever when you're waiting for payments. Thank you for sharing your experience, it really helps to know this is normal!

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I'm going through this exact situation right now! Filed my PFL claim on March 10th after my SDI ended, got my first payment last Friday for just one week, and have been anxiously checking my account every day since. Reading through all these responses is such a relief - I had no idea about the bi-weekly schedule or that the transition from SDI causes delays. It's so frustrating that EDD doesn't explain any of this clearly when you're applying. Thanks everyone for sharing your experiences, especially knowing the typical timeline helps so much when you're stressed about finances with a new little one!

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UPDATE: I finally got through to EDD! For anyone with the same question in the future - yes, you need to submit a new DE2508 form for the second period of baby bonding, but no, it's not a completely new claim in terms of wage eligibility. It's considered accessing your remaining balance of the original entitlement. The representative confirmed all leave periods must be at least two weeks long (with some exceptions) and must be completed within 12 months of birth/adoption/placement. Thanks everyone for your help!

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Glad you got through and got the information you needed! Thanks for coming back to share the update - this will help other parents in the same situation.

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Great to see this got resolved! As someone who works in HR and deals with PFL questions regularly, I can confirm that Omar's update is spot on. The split baby bonding process confuses a lot of new parents and even some HR departments. Just to add a few tips for anyone else in this situation: 1) Keep your original claim number handy when you call EDD, 2) Make sure your employer knows about the intermittent leave plan from the start, and 3) Submit your new DE2508 at least 2-3 weeks before you want the benefits to start. The processing times can vary but planning ahead helps avoid gaps in pay. Congrats on your little one Omar!

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This is such helpful information! As a new parent myself, I had no idea about the 2-3 week advance processing time recommendation. I'm planning to take my baby bonding leave in a few months and was going to submit everything just a week before. Thank you for the practical tips - especially keeping the original claim number ready. It's reassuring to hear from someone who deals with these cases regularly. The whole PFL system seems so complicated from the outside!

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Hang in there, OP! I know it's frustrating, but your benefits are protected even if you've returned to work. They'll backpay you for the time you were out. Just keep following up and don't let them forget about you!

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Thanks for the encouragement! It's good to know I'm not alone in this. Gonna keep pushing until I get what I'm owed!

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I'm dealing with something similar right now! Filed my PFL claim 2 weeks ago for bonding time and still haven't heard anything back. It's so stressful not knowing when the payment will come through, especially when you're already juggling work and a new baby. @Ellie Simpson's checklist looks super helpful - definitely going to try calling first thing in the morning. Has anyone had luck with the secure messaging through the online portal, or is calling still the better option?

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Hey Katherine! I'm actually new to this community but have been lurking and reading everyone's experiences. From what I've seen in other threads, calling seems to be more effective than the secure messaging, but it requires patience with those long wait times. The secure messaging can take days or even weeks to get a response. If you do try calling, definitely follow @Charlee Coleman s'advice about calling right when they open - seems like that s'the golden tip everyone swears by! Good luck with your claim, and congrats on the new baby! 🍼

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