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SDI claim vanished from EDD app - need advice on contacting rep and expected payment

My SDI claim disappeared from the EDD app and I need to talk to a representative about my claim being active and when to expect payment. I've gathered all my confirmation emails and documents related to the claim, including the doctor's note. Has anyone else experienced this issue or have advice on what to ask when I finally get through to an agent?

Tom Maxon

I found a way to solve disappeared SDI claim issue, watch this: https://www.youtube.com/watch?v=NbIJEm-eDR8

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Jasmine Quinn

Ugh, I'm in the same boat. My claim vanished last week and I've been trying to get through to someone ever since. It's so frustrating! 😤 Make sure to ask them to verify your claim status and get a specific date for when you can expect payment. Good luck!

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Oscar Murphy

How long have you been waiting? I'm on day 10 and still nothing 😭

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Jasmine Quinn

Going on two weeks now. This system is such a joke. I swear they make it difficult on purpose 🙄

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Nora Bennett

Have either of you tried checking your claim status online? Sometimes the app glitches but the website still shows it

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Jasmine Quinn

Yeah, I tried that. No luck. It's like my claim never existed 🤷‍♀️

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Ryan Andre

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

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Lauren Zeb

Sounds too good to be true. Has anyone else tried this?

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Daniel Washington

$20? That's highway robbery! The government should make this easier for free 😡

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Ryan Andre

I get the skepticism, but it seriously saved me hours of frustration. Worth every penny imo

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Aurora Lacasse

How long did you have to wait before they connected you?

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Ryan Andre

It took about 2 hours, but I just went about my day and they called when an agent was ready. Way better than being stuck on hold myself

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Anthony Young

Here's what you need to do: 1. Take screenshots of your claim before it disappeared (if you have them) 2. Gather all emails and documents related to your claim 3. Write down your claim number, filing date, and last payment received 4. Prepare a list of specific questions: - What is the current status of my claim? - Why did it disappear from the app? - When can I expect my next payment? - Is there any additional information you need from me? 5. Be persistent and polite when you get through Remember, the representatives are dealing with a lot right now. Stay calm and have all your info ready. Good luck!

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Victoria Charity

Thank you so much for this detailed list! I'll definitely use it when I call. Really appreciate the help 🙏

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Charlotte White

This is gold 💯 Saving this for my call tomorrow

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Admin_Masters

have u tried turning it off and on again? lol jk but seriously the EDD system is such a clown show 🤡

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Matthew Sanchez

I heard they're doing system updates this week. Maybe that's why claims are disappearing? Anyone else hear about this?

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Ella Thompson

First I'm hearing of it. Where did you get this info?

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Matthew Sanchez

My cousin works for the state (not EDD tho). Said there was some memo about IT maintenance. Could be unrelated idk

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JacksonHarris

Great, more technical issues. Just what we need 🙄

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Jeremiah Brown

Pro tip: call right when they open. I got through in 10 minutes last week!

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Royal_GM_Mark

What time do they open?

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Jeremiah Brown

8am Pacific Time. Set your alarm and be ready to dial!

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Amelia Cartwright

This happened to me last month. Turns out there was a glitch in ther system and my claim got flagged for review. Took 3 weeks to sort out but I eventually got backpay. Hang in there!

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Chris King

Anyone else think its weird that we're all here sharing tips on how to get basic help from a government service? Like, shouldn't this just... work? 🤔

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Rachel Clark

Welcome to bureaucracy 101 lol

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Zachary Hughes

Preach! 🙌 The whole system needs an overhaul

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