E311 Error When Entering Middle Name on SDI Claim Form - Help!
Hey everyone, I'm having trouble with my SDI claim form online. I keep getting an E311 error when I try to enter my middle name. Has anyone else run into this? Any tips on how to fix it? I've already tried clearing my browser cache and using a different browser, but no luck. It's driving me crazy!
18 comments
Leeann Blackstein
Ugh, I feel your pain! I had a similar issue last month. Have you tried using a different device? Sometimes the EDD website acts up on certain phones or computers.
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Liv Park
Thanks for the suggestion! I'll give it a shot on my tablet and see if that works.
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Ryder Greene
Good idea! I had to use my roommate's laptop to finally get my claim through. The EDD website is so finicky ๐
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Carmella Fromis
I've been dealing with EDD errors for weeks now. It's like they don't want us to actually file our claims ๐คฆโโ๏ธ Have you tried calling them directly? Sometimes they can override these errors on their end.
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Liv Park
I've been trying to call, but I can never get through. It's so frustrating!
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Theodore Nelson
Pro tip: call right when they open. I got through after only 30 minutes on hold last week. Good luck!
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AaliyahAli
Hey, I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Ellie Simpson
Sounds too good to be true. Has anyone else tried this?
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AaliyahAli
I was skeptical too, but it actually worked for me. Saved me hours of frustration.
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Arjun Kurti
$20 seems steep just to make a phone call. Is it really worth it?
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AaliyahAli
For me, it was. I was losing my mind trying to get through. Time is money, ya know?
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Raรบl Mora
Have you checked if your middle name is causing the issue? Sometimes special characters or hyphens can trigger errors. Try entering it without any spaces or punctuation.
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Margot Quinn
E311 error? Classic EDD move ๐ I swear they make these systems as confusing as possible on purpose. Hang in there, OP!
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Evelyn Kim
Fr fr ๐ฏ It's like they're playing 4D chess and we're stuck with checkers
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Diego Fisher
Okay, listen up folks. I've been through the EDD wringer and come out the other side. Here's what you need to do to fix that pesky E311 error: 1. Clear your browser cache AND cookies 2. Use an incognito/private browsing window 3. Try a different browser (Firefox seems to work best with EDD) 4. Disable any ad-blockers or VPNs 5. Make sure your browser is up to date 6. If all else fails, try using a desktop computer instead of mobile If none of that works, you'll need to call them. Be prepared for a long wait. Have all your info ready, including your claim number, SSN, and any error codes you've seen. Remember, persistence is key with EDD. Don't give up!
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Liv Park
Wow, thank you so much for this detailed guide! I'll work through these steps and hopefully get it sorted.
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Henrietta Beasley
This should be pinned at the top of the subreddit. You're doing the lord's work ๐
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Lincoln Ramiro
lol welcome to the wonderful world of EDD where nothing works and the rules are made up ๐คก good luck my friend, youll need it
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