Didn't receive full December payment - what to do?
Hey everyone, I'm having an issue with my December payment. I didn't receive the full amount I was expecting. Has anyone else experienced this? Any ideas on what could have happened or what I should do next?
18 comments
Jasmine Hancock
Ugh, that sucks. I had a similar issue last year. Have you tried calling the payment office? Sometimes there's a glitch in their system.
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James Maki
I've been trying to call all day but can't get through. It's so frustrating! 😤
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Cole Roush
Pro tip: call right when they open. You might have better luck getting through.
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James Maki
Thanks for the advice! I'll give that a shot tomorrow morning.
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Scarlett Forster
This happened to me too! Turns out there was a processing delay due to the holidays. It might resolve itself in a few days.
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Arnav Bengali
Have you checked your online account? Sometimes there's an explanation there for partial payments.
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James Maki
Good idea, I'll take a look. Didn't even think of that!
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Sayid Hassan
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ
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Rachel Tao
Sounds too good to be true. Does it really work?
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Sayid Hassan
Yeah, it actually does! I was skeptical at first too, but it saved me hours of frustration.
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Derek Olson
$20 seems steep just to make a phone call. Is it worth it?
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Sayid Hassan
For me it was. I wasted so much time trying to get through on my own. This way I could just go about my day until they called me back.
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Danielle Mays
This whole system is broken. We shouldn't have to jump through hoops just to get our money. 🤬
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Roger Romero
Preach! 🙌 It's like they make it difficult on purpose.
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Anna Kerber
Here's what you need to do: 1. Double-check your payment history online 2. Look for any notices or messages in your account 3. If nothing there, try calling first thing in the morning 4. If you can't get through, consider using a call-back service 5. As a last resort, you might need to visit an office in person Remember to document everything - dates you called, who you spoke to, etc. It might take some time, but don't give up! You're entitled to your full payment.
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James Maki
Wow, thank you so much for this detailed advice! I'll definitely follow these steps.
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Niko Ramsey
This is great info. Saving this for future reference!
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Seraphina Delan
have you tried turning it off and on again? lol jk 🤣 but seriously, good luck dealing with the bureaucracy
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