Calls keep dropping when trying to reach specialist - Any tips to actually get through?

I found a way to solve phone calls dropping during support, watch this: https://www.youtube.com/watch?v=bnekXcDshjc

Ugh, I feel your pain! I've been dealing with the same issue for weeks now. It's like they're purposely making it impossible to get help. Have you tried calling at different times of the day? I've had slightly better luck in the early morning, but it's still a nightmare.

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/1X-mEsLtbmQ

Have you tried using their online portal instead? Sometimes it's easier to get things done through there rather than calling.

This is ridiculous. We shouldn't have to jump through hoops just to talk to someone. The whole system is broken and needs to be overhauled. 😡

Here's what I've learned after months of dealing with this issue: • Persistence is key. Keep trying, even if it feels hopeless. • Document everything. Write down who you talked to, when, and what they said. • Use multiple channels - phone, email, online portal, even social media if you have to. • Be polite but firm with the agents. It's not their fault the system sucks, but they might be able to help if you're nice. • If all else fails, consider reaching out to your local government representative. They sometimes have special channels to escalate issues. Hope this helps someone out there. We're all in this together!

lol have u tried carrier pigeons? Might be more reliable than their phone system at this point 🐦