California Disability

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Can't reach California Disability? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

EDD SDI not paying for all days on doctor's note - missing 2 days of payment

Has anyone else had issues with not getting paid for all the days covered by their doctor's note? I'm so frustrated right now. I got a doctor's note that covered me until the 5th, but I only got paid up to the 3rd. Then I got a new note before the old one expired, but I'm still not getting paid for the 4th and 5th. It's like they're just ignoring part of my doctor's note. Anyone know what I should do? I'm trying to call them but it's impossible to get through.

This happens way too often. It's like they're playing games with our money. I had to fight for weeks to get paid for days covered by my doctor's note. Here's what worked for me: 1. Keep calling every day. It sucks, but persistence pays off. 2. Send a message through your online account explaining the situation in detail. 3. Contact your local assembly member's office. They can sometimes intervene on your behalf. 4. If all else fails, file an appeal. It takes time, but it's your right. Remember, document EVERYTHING. Every call, every message, every piece of paper. Good luck!

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Thank you so much for this detailed response! I'll definitely try contacting my assembly member. I didn't even know that was an option.

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Persistence is key. It's your money and you're entitled to it. Don't give up!

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I'm dealing with the exact same issue right now! My doctor's note covered me through the 12th, but EDD only paid me through the 10th. It's so frustrating because I know the documentation is clear and was submitted properly. I've been trying to get through on the phone for days with no luck. Has anyone found that sending duplicate copies through different methods (online, fax, and mail) actually helps speed up the process? I'm worried about overwhelming them with paperwork, but at this point I'm desperate to get this resolved.

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Lesley

Author

Also I forgot to put in there that it was non fraud

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SDI account registration blocked by duplicate ID.me accounts - EDD shows unmatched records

Hey everyone, I'm having a frustrating issue with registering my SDI account. Apparently, there are unmatched records due to duplicate ID.me accounts. I've already tried closing one of the accounts, but my EDD profile still shows unmatched records. Has anyone else dealt with this? Any advice on how to get this sorted out?

Hey OP, hang in there! I know it feels hopeless, but keep pushing. Document everything, take screenshots, and don't give up. You've got this! 💪

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I went through this nightmare last year! What finally worked for me was contacting ID.me support first to get them to completely delete the duplicate account (not just deactivate it), then waiting 48-72 hours before trying to register with EDD again. The key is making sure ID.me purges all traces of the duplicate from their system. Also, make sure you're using the exact same name format across all your documents - even small differences like "Michael" vs "Mike" can cause matching issues. It took about a week total, but it eventually went through!

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This is super helpful, thank you! I think I may have just deactivated the duplicate account instead of fully deleting it. I'll reach out to ID.me support to make sure it's completely purged from their system. The name formatting tip is gold too - I bet that's part of my issue since I have different variations across my documents. Really appreciate you sharing what worked for you! 🙏

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Anyone know how to speak to a real SDI agent? Claim stuck since January with no update

I submitted my SDI claim online on January 5th thinking it would be faster (big mistake!) and my doctor submitted their certification by January 9th. It's now been almost SIX WEEKS and my SDI Online account still shows 'pending' with absolutely no updates. No payments, no messages, nothing. I'm seriously falling behind on bills and getting desperate. I've called the disability number probably 50+ times but either get disconnected immediately or sit on hold for 2+ hours before getting hung up on. Has anybody successfully reached an actual human being at EDD recently? Any tricks or better times to call? I've tried early mornings and late afternoons with zero luck. Starting to feel like they've completely forgotten about my claim...

Just wanted to follow up - were you able to get through to EDD? If you're still having trouble, definitely consider that Claimyr service I mentioned. When I finally spoke with an agent, it turned out my employer had submitted conflicting information about my last day worked, which created a flag on my claim that wasn't visible to me. The agent fixed it immediately once I explained the situation.

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I ended up using Claimyr this morning and finally got through! You were right - there was a flag on my account that wasn't showing up online. Apparently they needed additional verification of my identity because my current address didn't match what my employer had on file (I moved recently). The agent cleared it right away and said my payments should process within 3-5 business days. Such a relief! Thanks so much for the recommendation!

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Congratulations on getting through! This is exactly why I always recommend people try multiple approaches when dealing with EDD. Your situation is a perfect example of how these "invisible" flags can keep claims stuck indefinitely. The address mismatch issue is super common - EDD's system is very strict about verifying identity, especially after all the fraud issues they had during the pandemic. For anyone else reading this, make sure to update your address with both EDD AND your employer if you've moved recently, as mismatched information between these sources is one of the most frequent causes of claim delays. Glad you got it sorted out and thanks for updating us!

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This whole thread has been so helpful! I'm dealing with a similar situation right now - my claim has been pending for 4 weeks and I had no idea about these invisible flags or address mismatches. Reading through everyone's experiences makes me feel less alone in this frustrating process. I'm going to try calling with that specific "filed a claim but haven't received payment" option that @Rudy Cenizo mentioned, and if that doesn t'work I ll'look into Claimyr too. It s'crazy that we have to jump through so many hoops just to get basic information about our own claims, but at least now I have a game plan. Thanks everyone for sharing your stories and solutions!

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@Evelyn Martinez I m'so glad this thread helped you too! When I first posted I was feeling pretty hopeless, but seeing how many people have dealt with similar issues and found solutions really restored my faith. The address mismatch thing caught me completely off guard - I had updated my address with EDD online but never thought about making sure my employer had the same info on file. It s'one of those things that seems obvious in hindsight but isn t'something you d'naturally think to check. Definitely try that specific phone option first since it s'free, but don t'hesitate to use Claimyr if you keep hitting walls. The peace of mind of finally talking to someone who can actually see what s'happening with your claim is worth it. Keep us posted on how it goes!

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EDD called me to call back - What to expect and how to prepare?

Hey everyone, I just got a call from EDD telling me to call them back. Has anyone else dealt with this? What should I expect when I call? Any tips on how to handle the conversation or what information I should have ready? I'm a bit nervous about it and could use some advice.

Protip: if u cant get thru, try calling the employer line and act like ur a biz owner. sometimes they can transfer u to the right dept. Shady? Maybe. But desperate times call for desperate measures 😈

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Bruh 💀 that's actually genius

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I wouldn't recommend this. If they catch on, it could cause problems with your claim. Not worth the risk imo.

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Just wanted to add - if they ask about your medical condition or disability status, be prepared to explain how it affects your ability to work. They might also ask about any accommodations you've requested from previous employers or if you've applied for other benefits like SDI. Keep your answers clear and factual. Also, if you're feeling overwhelmed during the call, it's okay to ask if you can call back later - they're usually understanding about that. You've got this! 💪

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