Have you checked your claim status online? Sometimes you can find the info you need without having to call.

I've been in the same boat! What worked for me was calling the alternate number (1-800-480-3287) instead of the main SDI line. Also try calling right at 8am when they open - set multiple alarms and be ready to dial exactly at 8:00. Another trick is to press 0 immediately when you hear the menu options, sometimes it bypasses the automated system. If you do get through, ask the rep to put a note on your account about the call drops so they're aware of the technical issues. Hang in there!

guys, i think we need to organize and do something about this. whos up for a protest at the state capitol? 👊

I'm dealing with the exact same thing right now - filed my SDI claim about 6 weeks ago and still radio silence. What's really frustrating is that I can't even get a straight answer about where my claim stands in the process. I've been checking my online account religiously but it just says "pending" with no timeline. Has anyone had luck with contacting their local assembly member's office? I've heard they sometimes have better connections to get answers from EDD than we do as regular folks trying to call in.

Guys, I work in IT. Here's a pro tip: try accessing the site using incognito/private browsing mode. It bypasses a lot of caching issues and might help with that E313 error.

I've been dealing with E313 errors too and what finally worked for me was a combination of things: first, I made sure to file my claim between 2-4 AM when the servers are less busy, then I used Firefox in incognito mode, and most importantly - I went through each section of the form VERY slowly, saving after each page. Don't rush through it! The system seems to timeout or glitch if you move too fast. Also double-check that your browser allows pop-ups from the EDD site. Hope this helps! 🤞

I just want to thank everyone for all this helpful advice! I'm feeling much more confident about my appeal now. I'm gathering all the suggested documentation and will be mailing it certified tomorrow. I'll update this thread once I hear back about the appeal decision.

One thing that helped me in a similar situation was getting a letter from my workers' comp doctor specifically stating that I was still under their active care when the pregnancy complications began. This helped establish the timeline and showed there was no gap in my medical treatment/disability status. Also, if you have any email communications with your employer about your return-to-work status or job accommodation requests before the pregnancy complications started, include those too. It shows your clear intent to return to the workforce. The EDD reviewers often don't understand the complexity of overlapping medical conditions - you really have to spell it out for them step by step. Don't assume they'll connect the dots themselves!

That's an interesting point. I was laid off from my last job just before my disability began (health issues started, then got worse after the layoff). I wonder if that's complicating things. I'll try to contact my former employer's HR department tomorrow to see if they've received any verification requests from EDD.

I went through this exact same nightmare last year! The lack of communication from EDD is absolutely infuriating. Here's what I wish I had known earlier: when you mail those documents, send them to BOTH the regular PO Box AND directly to the SDI office address (you can find it on their website). Also, include a cover letter listing every single document you're sending with your claim number on each page. I made copies of everything and kept detailed records of when I sent what. The assembly member route that Lincoln mentioned is GOLD - my local rep's office got my payments moving in under a week after months of runaround. Also, while you're waiting, see if your county has emergency rental assistance programs. Many are specifically for people dealing with benefit delays. You shouldn't have to choose between rent and food because of their broken system. Keep fighting - you WILL get your money, but unfortunately you have to become a squeaky wheel to make it happen.