How much will CalWORKs reduce my Cash Aid for not meeting the 30 WTW hours requirement?
I'm struggling to meet my Welfare to Work hours - they've got me down for 30 hours a week but with my kid getting sick all the time and my car breaking down twice this month, I've only been doing about 20 hours most weeks. My case worker keeps leaving these threatening voicemails saying my benefits will be "sanctioned" but won't say how much money they'll actually take away. Has anyone gone through a WTW sanction before? Will they cut my whole check or just a portion? It's just me and my 6-year-old daughter, and I'm already barely making rent with the full amount. Really freaking out about this.
28 comments


Ravi Gupta
Hi there - first, try not to panic. In a WTW sanction, they don't reduce your entire Cash Aid amount. They only remove YOUR portion from the grant, not your daughter's. So if your total grant is $1,105 for you and your daughter, and your portion is $475, they would reduce it to $630 (just your daughter's portion). This happens after you've gone through the entire sanction process though, which takes some time. They must send you a Notice of Action with the exact amount first, and you have the right to request a hearing if you disagree.
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StarStrider
•Thanks so much for explaining that. So they can't just suddenly cut us off without warning? The way my worker talks makes it sound like it'll happen any day now.
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Freya Pedersen
they did this 2 me last yr and it suuuucked. they gave me this NA 840 form first that said i wasnt meeting my hours. i had 20 days to either start meeting the hours OR give them a "good cause" reason why i couldnt. did ur worker give u that form yet?
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StarStrider
•No form yet, just the voicemails. Maybe it's coming in the mail? What counts as "good cause"? My kid has chronic asthma and I've had to miss work for her appointments.
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Freya Pedersen
•medical appointments for ur kid DEF count as good cause!!! u need to tell ur worker asap and get doctors notes. this would qualify u for maybe temp exemption from some hours
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Omar Hassan
My dumb question - are you in the CalWorks self-sufficiency program too or just regular WTW? Because I think the rules are different. My cousin got sanctioned and she said they took like $150 from her check but she has 3 kids so maybe that's different?
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StarStrider
•Honestly I'm not even sure? My paperwork just says Welfare to Work. I didn't know there were different programs.
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Chloe Anderson
Just to clarify some information here: When a sanction occurs, the parent portion is removed from the cash grant. The children continue to receive their portions. Before a sanction is imposed, you should receive: 1. A Notice of Action (NA 840) 2. A chance to show "good cause" (which can include your child's medical issues) 3. A chance to agree to a compliance plan Also, since your child has medical issues, you should absolutely discuss with your worker about getting a temporary exemption or reduced hours requirement. The fact that your child has chronic asthma might qualify you for a reduction in required hours or a temporary exemption, especially if you have medical documentation. Make sure to get this in writing from your doctor.
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StarStrider
•This is SO helpful, thank you. I didn't know there were so many steps before they actually cut the money. I'll call my daughter's doctor tomorrow to get documentation of her appointments and condition. Is there a specific form the doctor needs to fill out?
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Chloe Anderson
•Yes, you'll want to request the CW 61 form - that's the medical report form for CalWORKs. The doctor needs to complete this form indicating your child's condition requires your care and attention, which affects your ability to meet the full WTW hours. Your worker should provide this form, but sometimes you need to specifically request it.
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Diego Vargas
Have you tried explaining your situation to your caseworker? They might be able to adjust your required hours if you have a good reason. And sometimes they can backdate participation too if you had legit reasons to miss hours.
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StarStrider
•I've been trying to reach my caseworker for 2 weeks but she never picks up and rarely returns calls. I've left 3 messages explaining about my daughter's health issues but nothing.
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CosmicCruiser
Been there with trying to reach workers... it's IMPOSSIBLE sometimes. I was in the same boat last year needing to discuss my WTW requirements. After a week of trying to get through the regular channels with no luck, I used this service called Claimyr (claimyr.com). They basically hold your place in the phone queue and call you when a real person answers. Saved me HOURS of hold time and I actually got through to discuss my exemption. They have a video showing how it works: https://youtu.be/jzISHxCPLwE Once I actually got to talk to my worker, I was able to get a temporary reduction in hours because of my situation. Definitely worth trying if you're struggling to get through.
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StarStrider
•Oh that sounds really helpful. The CalWORKs phone system is the worst - last time I was on hold for an hour and then it just disconnected me. I'll check that out, thanks!
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Omar Hassan
•does that actually work? i always thought those services were scams lol
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CosmicCruiser
•It worked for me! I was skeptical too but got desperate after trying for days. You still have to deal with your actual worker (who might still be unhelpful lol) but at least you can actually reach them.
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Anastasia Fedorov
THE SYSTEM IS RIGGED!!!! They require these impossible hours knowing full well most single parents can't consistently meet them, especially with sick kids. Then they use ANY excuse to cut your benefits. I got sanctioned last year when my childcare fell through - THEIR childcare program BTW that THEY approved!! - and they didn't care at all that it was THEIR fault I couldn't make my hours. The whole point is to find reasons to kick people off. DOCUMENT EVERYTHING and request a hearing if they try to sanction you!!
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Ravi Gupta
•While I understand your frustration, there are actually solid protections in the CalWORKs rules for situations like childcare falling through. That should qualify as "good cause" and prevent a sanction. If you weren't given that option, you may have had grounds for appeal. For the original poster, definitely document everything, but also know that medical appointments and caring for a child with documented health needs can qualify for temporary exemptions or reduced participation hours.
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Freya Pedersen
btw did u sign up for the supportive services? they have money for car repairs and stuff that helps u get to work/school. my worker never told me about this until i was already sanctioned smh
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StarStrider
•No! I had no idea. Would that cover repairs I already paid for or only future ones?
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Chloe Anderson
•Supportive services can sometimes cover retroactive expenses if you can provide receipts and proof they were necessary for WTW participation. It's handled case-by-case, but definitely worth asking about. They can cover transportation (including car repairs up to certain limits), childcare, work clothes, and other necessary expenses. Make sure to ask specifically about the CalWORKs Supportive Services program when you speak with your worker.
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Ravi Gupta
One more important thing: if you do end up getting sanctioned, make sure you still submit your SAR7 forms and any other required paperwork on time. A sanction only affects the adult portion of the grant, but missing paperwork can cause you to lose the entire grant including your daughter's portion. Also, you can cure the sanction at any time by contacting your worker and agreeing to a compliance plan, which will restore your portion of the grant once completed.
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StarStrider
•That's good to know. I always turn in my SAR7 on time but sometimes I forget other paperwork they ask for. If I do get sanctioned, how long does the compliance plan usually take before they restore the money?
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Ravi Gupta
•Once you start your compliance plan, you typically need to show 30 consecutive days of meeting the agreed requirements. After that, your portion of the grant should be restored the following month. So it's usually a 1-2 month process from when you start complying until you see your full grant amount return. Make sure any compliance plan takes into account your child's medical needs - they should adjust requirements accordingly.
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Yara Nassar
Just wanted to add that you should also ask your worker about the "hourly credit" system. If you're doing job search activities, some counties give you credit for more hours than you actually spend. Like if you spend 2 hours at a job interview, they might count it as 4 hours toward your requirement. Also, attending your daughter's medical appointments might actually COUNT as WTW hours under certain circumstances - especially if it's related to your own ability to participate in work activities. Don't let them make you feel like you're not trying hard enough when you're dealing with legitimate barriers. Single parenting with a chronically ill child is incredibly challenging, and the system should be supporting you, not threatening you.
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Philip Cowan
I'm so sorry you're going through this stress - the uncertainty is honestly the worst part. Just wanted to share that I went through something similar with my son who has special needs. The key thing that saved me was getting everything documented BEFORE the formal sanction process started. I learned that you can actually request a "pre-sanction conference" with your worker and their supervisor to discuss your barriers. During mine, I brought medical records showing my son's appointments and explained how his needs affected my availability. They ended up reducing my required hours from 30 to 20 per week and gave me a 6-month review period. Also, don't forget that travel time to and from WTW activities counts toward your hours - if you're spending time getting to appointments or job searches, make sure your worker knows and counts those hours too. Hang in there, and definitely get that medical documentation from your daughter's doctor as others mentioned!
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Louisa Ramirez
•This is such valuable information about the pre-sanction conference - I had no idea that was even an option! It sounds like being proactive and getting documentation together before they start the formal process is really important. Can you request this conference even if you haven't received the NA 840 form yet, or do you have to wait for them to initiate the sanction process? I'm definitely going to ask about getting my hours reduced too since dealing with my daughter's asthma appointments and unpredictable flare-ups makes the full 30 hours really difficult to maintain consistently.
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Emma Olsen
I'm a new member here but I've been reading through all these responses and wanted to add something that helped me when I was in a similar situation. If you haven't already, make sure to ask your caseworker about the "Illness or Incapacity of Child" exemption. This is specifically designed for situations like yours where you're caring for a child with ongoing medical needs like chronic asthma. With proper medical documentation (the CW 61 form others mentioned), you might qualify for a complete temporary exemption rather than just reduced hours. I got a 90-day exemption when my daughter was going through a series of specialist appointments, and it gave me breathing room to get everything organized. Also, keep a detailed log of every medical appointment, pharmacy visit, and day your daughter is too sick for school - this creates a paper trail that shows the ongoing nature of her condition. The caseworkers respond much better when you can show patterns rather than just isolated incidents. Don't give up - there are more protections available than they usually tell you about upfront!
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