CalFresh benefits stolen and replaced with cash - where do I pick up replacement money?

when mine got stole they just put it back on my ebt not cash. that sounds weird. call ur worker back n ask for the details

They typically replace stolen CalFresh benefits on your EBT card, not as cash. However, in some cases when there are technical issues with the EBT system or your case has unique circumstances, they might issue a cash replacement. If you were told it's being issued as cash, you'll need to pick it up at your county DPSS/Social Services office. Bring your ID and case information. They will NOT mail cash. You'll either get a check or a direct cash payment at the office. If you can't reach your worker, you can call the main CalFresh customer service number at 1-877-328-9677 to confirm where your replacement is available.

My sister had something similar happen but it turned out they meant they were putting it on the CASH side of her EBT card, not the food stamps side. Have you checked both sides of your card balance?

The same thing happened to me last summer! So frustrating because no one explained it clearly. In my case, they issued me a paper check that I had to pick up at the county office. When you go, make sure you bring: - Photo ID - Your EBT card - Case number (if you have it) - The claim paperwork if you have a copy The line was RIDICULOUS when I went. I waited almost 3 hours. Try to get there when they first open if you can!

Just to clarify the policy here - when CalFresh benefits are stolen and a claim is approved, replacement benefits are typically reissued to your EBT card. However, if there are specific circumstances (like repeated theft from your account, technical issues with your EBT card, or certain administrative reasons), the county can issue a replacement as cash or check. In this case, you'll need to go to your county welfare office to pick up the payment. Some counties will have you go to a specific "issuance desk" or "benefits distribution" area. Bring your ID and case information. Also, this is a good time to request a new EBT card if you suspect your current one was compromised. They can issue you a new one right away at the office.

have u tried calling the EBT customer service? thats different from your county worker. sometimes they have diff info about whats going on with your benefits. the number is on the back of ur card

Try using Claimyr to get through to your worker - it's literally the only way I can ever reach my CalWORKs worker without waiting hours or getting disconnected. You just go to claimyr.com or check out their video demo at https://youtu.be/jzISHxCPLwE. They'll call the county for you and then call you back when they have a worker on the line. Saved me so much time when I was dealing with a similar situation last month.

Can I ask how you got your benefits stolen? I'm terrified of this happening to me. Did you report it to the police too or just to the county? I keep hearing about people getting their EBT cards skimmed.

Update us after you go to the office! I'm curious if they give you a check or actual cash. When I had to get an emergency payment once, they actually gave me a cash voucher that I had to take to the cashier window. The whole process was confusing.