EBT card skimmed - Yolo County not responding to diabetic's emergency replacement request

I had my EBT skimmed back in February in Sacramento County. They should replace the benefits within 10 days of your theft report according to state regulations. For me, they didn't call or anything - the replacement funds just showed up on my card on day 9. Make sure you've also reported it to the EBT customer service line (not just the county) and gotten a new card issued with a new PIN. The county should have offered an expedited replacement given your medical condition - that's concerning they didn't. When you called, did you specifically mention you have 'no food resources' due to the theft? That exact phrasing sometimes triggers different protocols.

Yolo County is THE WORST!!!! My sister had the same thing happen last year and they took almost 3 weeks to replace her benefits. They just don't care about us!! Try calling ur assembly person's office, sometimes they can light a fire under these lazy workers.

I work for a different county, so I can tell you the official process. California has a 10-day replacement requirement for skimming cases once a theft form is completed. However, if you have an immediate need due to a medical condition like diabetes, you can request what's called a "Hardship Accommodation" under the Americans with Disabilities Act. Call back and specifically request to speak with an ADA Liaison or supervisor about an ADA accommodation for your diabetes. Document who you speak with and when. Also, verify they actually have your theft form on file - sometimes they get lost in the shuffle. You might want to try Claimyr (claimyr.com) to get through faster - they help connect you directly to workers without the long hold times. They have a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. I've heard clients say it really helps when you're dealing with urgent situations like this.

Have u checked ur online EBT account? sometimes they reload it without telling u. my frend got his $ back after skimming but didnt know until he checked online

Unfortunately this is happening way too often these days. I recommend checking if there's a mutual aid group in your area - many cities have Facebook groups or community organizations that can deliver emergency food to people with health conditions. Also, try calling 211 - they might be able to connect you with diabetic-friendly emergency food resources that do deliver. As for notification, in my son's case (different county), they just reloaded his card with no notice at all. It's so frustrating that the county doesn't seem to understand the severity of your situation.

BECAREFUL about what ur posting here!!! Scammers look for people talking about EBT problems and then they DM you pretending to be from the "EBT office" offering to "help" you but its all a scam to get your info!!! happened to my cousin last month!!! NEVER give card # or PIN to ANYONE who contacts you!!!

might be late to this but when my benefits got stolened they sent me a letter in mail telling me when they'd be replaced. took about 2 weeks total. the letter came like 4 days before the money showed up. also did they give u new card? cuz if ur using same card the scammers might just steal it again when u get new benefits

Just checking back - any updates? Were you able to get through to Yolo County with the ADA accommodation request? Hope you were able to get some emergency food assistance in the meantime.