California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i thought calfresh was switching to that new system where u get a text code before the transaction goes thru?? my worker told me that was happening in 2025 to stop these scams. has anyone gotten that feature yet? seems like it would prevent this whole mess

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The two-factor authentication system for EBT is being piloted in a few counties but isn't fully implemented statewide yet. It's scheduled for complete rollout by July 2025. In the meantime, encourage your girlfriend to check her EBT balance frequently and change her PIN regularly.

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UPDATE: You guys are amazing! She went to the office in person today with all the documentation mentioned here, specifically asked for the EBT-2259 form, and mentioned the 10-day policy requirement. The worker admitted they'd been using the wrong form! They reprocessed everything and said she should have the benefits back within 5 business days - AND they gave her a $75 emergency food voucher to use immediately. Thank you all so much for your help!

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So glad to hear this!! Isn't it crazy how knowing the right form makes all the difference? Fingers crossed the benefits come through quickly!

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Did your worker tell you how long the review would take after you fixed the form? When this happened to me they never gave me a straight answer and I ended up having to borrow money from family to avoid utilities being shut off. The worst part was they eventually replaced my benefits but by then I was already in debt to everyone I know. It's so unfair that we get punished for something that wasn't our fault.

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She wouldn't give me a timeline at all! Just said "it'll be processed when it's processed" which was so unhelpful. I don't have family I can borrow from so I'm really scared about what happens if this drags on. I'm going to try some of the advice here about going in person tomorrow.

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also check with local food banks!! they often have emergency assistance for people waiting on calfresh benefits. saved me when mine were stolen

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Thank you for this suggestion. I found a food bank near me that has emergency boxes available. At least that will help us get through the next few days while I'm fighting with the county.

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THIS IS EXACTLY WHY I ALWAYS WITHDRAW ALL MY BENEFITS AS SOON AS THEY HIT MY ACCOUNT!!!!! The system doesn't protect us AT ALL. I take out all my cash benefits on the 1st and I use my CalFresh benefits to buy grocery store gift cards for later in the month. They can't steal what's not on the card!!!! The county worker told me not to do this but it's the ONLY way to be safe. They don't care about us!!!

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Just a careful note here - purchasing gift cards with CalFresh benefits is actually not permitted under program rules. This could potentially lead to benefit violations. A better approach is to use the new EBT Edge mobile app to freeze/unfreeze your card between uses and change your PIN regularly.

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Well the RULES don't protect us from THEFT!!! I'd rather break a rule than have my kids go hungry because some scammer took all our food money!! The system is BROKEN!

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UPDATE: I finally got through to my county worker today! Filed the police report yesterday and submitted all the paperwork. They said they'll expedite my case because I have children in the household and should have the benefits replaced within 5 business days. In the meantime, we got emergency food from two local food banks. Thanks everyone for your help and advice during this stressful time! Will keep you posted on how it all turns out.

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good luck!! hope u get ur money back fast!!

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That's great news! The expedited process for households with children is working as intended. Make sure to set up the EBT transaction alerts on BenefitsCal when you get your new card so you'll be notified immediately of any transactions.

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I was so confused by this too! I actually tried my CalFresh PIN on my daughter's P-EBT card and it didn't work (obviously based on what everyone is saying). Make sure you call when you have at least 30 minutes free because you'll be on hold forever. The person I finally talked to said they're extra busy because they just sent out a huge batch of cards for the new school year. Once you do get through, the PIN setup only takes like 1 minute.

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Good to know I'm not the only one confused! I'll make sure I have plenty of time set aside when I call. Did they need any specific information from you to verify identity?

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As a follow-up - make sure you activate and use your P-EBT benefits before they expire! Most P-EBT benefits stay on the card for about 274 days (9 months) from the date they were issued. Unlike regular CalFresh which expires after a year of non-use, P-EBT has a shorter timeframe. You can check the exact expiration dates by calling the number on the back of the card once you've set up your PIN.

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I had no idea they expired sooner than regular CalFresh! Thanks for letting me know - I'll definitely make sure to use them before then.

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my sister works for the county and she says they're SUPER behind on processing right now because of the new system update. she said most applications r taking the full 30 days

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UPDATE: I tried that Claimyr service someone mentioned and it actually worked! Got through to a person at LA County within 40 minutes (after trying for DAYS on my own). Turns out they needed my latest pay stub but the notice got lost in the mail. I uploaded it directly while on the phone and the worker said my application should be processed within 48 hours. Thanks everyone for the help and suggestions!

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awesome! glad u got it figured out! the system is so broken

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Great news! Make sure to set up text or email alerts in your BenefitsCal account so you don't miss future communications. Much more reliable than waiting for physical mail.

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