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Good news! Just got both my February and March transportation payments today on my EBT card! Check yours if you haven't already - looks like they're fixing the issue now.
Nothing for me yet... typical that some people get it and others don't. Guess I'll be calling again tomorrow 🙄
@Keisha Johnson Don t'give up! Sometimes the payments get processed in batches. Try using that Claimyr service @Amina Diallo mentioned earlier - it really does help you get through to someone faster. When you do talk to your worker, ask them to check if your case got flagged for any reason that might be delaying the payment. Also make sure they have your correct EBT card number on file. Hope you get yours soon!
I'm so glad I found this thread! I'm also missing my February transportation payment and was starting to panic. I'm in Orange County and my WTW worker finally called me back today after I left multiple messages. She confirmed it's the same system issue affecting multiple counties. She said they're processing the back payments in waves and mine should show up by Friday. In the meantime, she told me to keep all my receipts for any transportation costs I had to pay out of pocket - gas, bus passes, etc. - and they can potentially reimburse those too. It's frustrating but at least now I know it's not just me and there's an actual fix coming. Hang in there everyone!
Thanks for sharing this update! I'm new to CalWORKs and this is my first time dealing with something like this. It's really reassuring to hear that other counties are experiencing the same issue and that there's actually a solution in progress. I was starting to think I had done something wrong with my paperwork. Question - when you say they can reimburse out-of-pocket transportation costs, do we need to submit those receipts through our WTW worker or is there a separate process? I've been using rideshare to get to my job training and those receipts are adding up fast!
I moved from California to Utah last year while on CalWORKs and learned this the hard way - definitely report your move BEFORE you leave! I waited until after I got to Utah and it caused so many problems. My CA benefits got terminated immediately once I reported, but Utah's application process took almost a month. The gap was really tough financially. One thing that helped me was calling Arizona's DES office before I would have moved to ask about their application process and what documents to bring. They told me I could actually start the application process online before arriving, which saved some time. Also make sure to get copies of all your CA paperwork (verification of income, rent receipts, etc.) because Arizona will want to see recent documentation even though you're starting fresh with their system. The benefit amounts are definitely different too - Arizona's cash assistance is lower than CalWORKs, so budget accordingly. But you're absolutely doing the right thing by asking these questions and planning to report everything properly. Your sister is lucky to have you looking out for her!
Thank you so much for sharing your experience! Starting the Arizona application online before I even move is brilliant - I hadn't thought of that. I'm definitely going to call their DES office this week to get the process started. It's reassuring to hear from someone who actually went through this, even though it sounds like there were some bumps along the way. I'm trying to prepare for the lower benefit amounts too. This whole situation is stressful but I know helping my sister is the right thing to do. Really appreciate all the practical advice!
Just want to echo what others have said about reporting this ASAP - I work at a county eligibility office (not as a worker but in admin) and I see these situations all the time. The key thing is getting that written notice submitted before you move, even if it's just a few days before. You can submit the AR 3 form through BenefitsCal online which gives you a confirmation receipt, or you can email it to your worker if they accept email submissions. One thing I haven't seen mentioned yet - make sure you ask your CA worker about any outstanding requirements you might have, like work participation hours or appointments. Sometimes when people move out of state with incomplete requirements, it can affect their ability to get benefits in the new state if there's a "sanction" that follows them. Arizona will likely ask if you've ever been sanctioned or had benefits terminated in another state. Also, keep all your documentation from the move organized - lease agreements, proof of when you reported the change, etc. If there are any questions later about overpayments or timing, having that paper trail will protect you. Good luck with everything and I hope your sister's health improves!
This is such valuable insight from someone who actually works in the system! I didn't even think about asking about sanctions or incomplete requirements - that's really important. I do have some WTW hours I'm supposed to complete this month, so I'll definitely ask my worker about that when I report the move. The tip about keeping all documentation organized is great too. I'm going to start gathering everything now - lease agreements, the AR 3 form, confirmation receipts, etc. Thank you for taking the time to share this professional perspective, it really helps me understand what to expect and how to protect myself in this process.
Hey Aria, I just wanted to share my recent experience that might help ease your worries. I turned in my SAR 7 about a week late last month (my mom was hospitalized and I was at the hospital with her constantly). I was terrified about losing benefits, but here's what happened: I called the main CalWORKs line and explained it was a medical emergency with good cause. The worker I spoke to was actually really understanding and put a priority flag on my case. My benefits came through just 2 days late - not ideal, but way better than I expected. The key things that helped me: 1) I called multiple times until I got someone who could actually help (not just take a message), 2) I had my documentation ready (hospital paperwork showing the dates), and 3) I emphasized that it was preventing a housing crisis. Since your son's illness is definitely good cause and you got it in within the same month, I think you have a really good chance of getting your benefits processed without major delays. The fact that you've never been late before should work in your favor too - they can see you're normally compliant. Hang in there! The system isn't perfect but it does have protections for situations exactly like yours.
Thank you so much for sharing your story! It's really comforting to hear from someone who went through almost the exact same situation. I'm feeling a bit more hopeful now - especially knowing that having documentation and being persistent with phone calls really made a difference for you. I've been gathering all my paperwork from when my son was sick (doctor's notes, missed work documentation) just in case I need to prove the good cause. Your experience gives me confidence that if I keep trying to reach someone who can actually help rather than just leaving messages, I might get this resolved. Really appreciate you taking the time to encourage me - it means a lot when you're stressed about rent and benefits!
I'm a case worker for CalWORKs and wanted to give you some reassurance - you're likely going to be fine! Submitting your SAR 7 just a few days late with a valid good cause reason (your son's illness) should not result in benefit termination, especially since you got it in before the end of the month. Here's what I recommend: Call the office first thing tomorrow and ask to speak with ANY available eligibility worker, not just yours. Explain that you submitted a late SAR 7 due to your child's illness and that you need expedited processing due to rent being due. Most counties have protocols for urgent housing situations. If you can't get through by phone, definitely go in person. Bring any documentation you have about your son's illness (doctor visit receipts, school absence notes, etc.) and a copy of your lease showing the rent due date. This helps workers understand the urgency and good cause. The system has safeguards specifically for situations like yours - you're not the first parent who's had to prioritize a sick child over paperwork deadlines. Stay persistent and don't give up after one phone call or visit. You've got this!
So glad you got it sorted out! This is exactly why going in person is usually the best option when there are issues like this. The address mix-up is super common - I've seen it happen with "Street" vs "St.", apartment numbers being wrong, or zip codes getting transposed. The county workers can fix these issues immediately when you're there in person, but it's nearly impossible to resolve over the phone. Your experience will definitely help other people who run into the same problem!
This is such a helpful thread! I'm new to CalWORKs and had no idea about things like "immediate need" cards or that address mistakes were so common. Reading about everyone's experiences really helps me understand what to expect and what my rights are. Thank you all for sharing your knowledge - it's great to see people helping each other navigate this system!
This is such a valuable thread for anyone dealing with EBT card issues! As someone who's been through the CalWORKs system, I can confirm that address errors are incredibly common - even tiny differences like "Ave" vs "Avenue" or missing apartment numbers can cause cards to get returned to sender. The key things that worked for me and others I know: 1) Always go in person when possible - phone calls rarely resolve these issues quickly, 2) Use the specific terms like "immediate need" and "emergency issuance" that Niko mentioned, and 3) Bring ALL your paperwork including your approval notice and ID. Don't be discouraged if the first person you talk to can't help - sometimes you need to ask for a supervisor. The system has problems but there ARE solutions when you know what to ask for!
Absolutely agree! This thread is a goldmine of practical advice. As someone new to this community, I'm amazed at how willing everyone is to share their real experiences and specific strategies. The detail about using exact terminology like "immediate need" vs just asking for help is so important - I never would have known that makes a difference. It's also reassuring to see that even when the system has problems (like Sayid's address mix-up), there are usually solutions when you know how to advocate for yourself. Thanks to everyone who contributed their knowledge here!
QuantumQuest
One more tip - when you reapply, you can actually request a reasonable accommodation based on your disability. This means they can give you extra time to submit documents, help you fill out forms, or even do a phone interview instead of requiring you to come in person if your back injury makes it difficult to travel. Just be sure to mention your need for accommodation when you apply.
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Jamal Anderson
•THIS! When I had surgery last year they gave me an accommodation and let me do everything by phone. Made a huge difference. Most people don't know to ask for this!
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Sean Doyle
I just went through this exact situation 6 months ago! Definitely reapply - don't waste time with an appeal. Since your income changed due to becoming disabled, that's a completely new circumstance and appeals won't help you here. When you reapply, make sure to bring your SDI award letter as proof of your new income level. Also ask about expedited processing since you have a young child and are dealing with a disability. In my county they processed my reapplication in about 10 days once I had all the right paperwork. Pro tip: Since you're now on disability, you'll likely qualify for the disability exemption from work requirements, which means you won't have to do job search or training activities while you're recovering. This is a huge relief when you're already dealing with health issues! Good luck - you've got this! Your situation is exactly what these programs are designed to help with.
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Dallas Villalobos
•This is exactly what I needed to hear! Thank you for sharing your experience. It's so reassuring to know someone else went through the same thing and got approved quickly. I'm definitely going to ask about expedited processing when I reapply - I didn't even know that was an option. The disability exemption from work requirements sounds like a huge relief too since I can barely get out of bed some days right now. Really appreciate all the specific tips!
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