CalWorks

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work with a legal aid organization that helps with benefit issues. Here's what you need to know about EBT theft: 1. California passed a law (AB 1168) that requires counties to reissue stolen benefits, but the implementation has been spotty 2. You have 90 days from the theft to report it 3. You can request what's called a "hardship waiver" of the 10-day investigation period if you're facing eviction or utility shutoff 4. If denied replacement, you have the right to appeal through a state hearing One thing not everyone knows: if your regular worker isn't helping, ask to speak with the county's EBT Coordinator specifically. They handle theft cases and can often expedite the process. Don't let them dismiss your claim - this is happening to many CalWORKs recipients and is a recognized problem the state is trying to address.

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This is SO helpful, thank you! No one mentioned a hardship waiver to me - I'm going to specifically ask for that tomorrow. And I'll ask for the EBT Coordinator directly. Really appreciate the advice!

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I'm so sorry this is happening to you - EBT theft is becoming a huge problem and it's devastating for families. A few things that might help while you're waiting for your replacement benefits: 1. Contact your local food bank immediately - they don't require paperwork and can help bridge the gap 2. Call 211 and ask about emergency rental assistance programs in your county - many have funds specifically for people waiting on benefit replacements 3. If you have kids under 5, WIC offices sometimes have emergency formula/baby food even if you're not enrolled For preventing future theft, I've started taking a photo of every ATM card reader before I use it - if something looks different or loose, I don't use that machine. Also, some people I know withdraw their entire benefit amount the second it hits (like 12:01 AM) and then immediately pay bills or buy money orders. The system absolutely should protect us better. You're not doing anything wrong - these criminals are getting more sophisticated and targeting people who can least afford the loss. Keep pushing your worker for that expedited review and don't let them make you feel like this is your fault.

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Thank you so much for all these practical tips! I never thought about taking a photo of the ATM reader before using it - that's actually really smart. I'm definitely going to start doing that. And I had no idea about WIC having emergency supplies even if you're not enrolled. I'll call them tomorrow along with 211. It's just so exhausting having to learn all these "tricks" to protect ourselves when the system should just work properly in the first place. But I really appreciate you taking the time to share all this - it gives me hope that there are actually things I can do while I wait for this mess to get sorted out.

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Glad to hear payments are coming through! For future reference, if your CalWORKs payment is ever more than 5 business days late, you can request an Emergency Payment at your local office. You'll need to show proof of an urgent need (like an eviction notice or utility shut-off). Also, it's good practice to save the EBT customer service number (877-328-9677) and your county office number in your phone for situations like this. The automated system can often tell you if a payment has been authorized even before it shows as pending.

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Thank you for this info! I'm going to save both those numbers right now. Never knew about the emergency payment option.

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So glad everyone's payments are coming through! This whole thread was super helpful - I'm new to CalWORKs (just got approved last month) and was freaking out when my first payment didn't show up on schedule. Reading everyone's experiences really helped me understand this stuff happens sometimes. Definitely saving those phone numbers and gonna keep an eye out for any official mail. Thanks to everyone who shared info and resources!

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Welcome to CalWORKs! It's totally normal to feel stressed about payment delays when you're new to the system. One thing I learned is to always check your BenefitsCal account AND call that automated line when payments seem late - sometimes one shows the info before the other. Also, don't hesitate to ask questions here - this community has been super helpful for me too when I was figuring everything out. Hope your future payments come through smoothly!

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I just wanted to follow up and ask if your money showed up yet? I'm keeping my fingers crossed for you!

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It did! It appeared this morning labeled as "REPL BENEFITS" on my account. Took exactly 3 business days after the BenefitsCal notification. Thank you all for your help and support!

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So glad to hear your money finally showed up! This gives me hope for others dealing with the same situation. It's really helpful that you shared the exact label it appeared under ("REPL BENEFITS") - I'll remember that for future reference. The 3 business day timeline after approval seems to be pretty consistent based on what others have shared here. Thanks for updating us with the resolution!

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I see you mentioned you're going to call them. When you do, ask specifically for an "Income Computation Worksheet" - this is a form that shows exactly how they calculated your grant amount. Also request a hearing immediately if there's an error - you only have 90 days from the Notice of Action date to appeal. Let us know what you find out!

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Update: I finally got through using that Claimyr service. Turns out they DID reduce my benefits because of my income, but there was also an overpayment recovery happening at the same time! The worker said I was overpaid by $1680 last year because I didn't report a household change in time. They're taking 10% of my grant amount each month until it's paid back. She's sending me all the paperwork that explains it. I wish I had known about this before the money was just suddenly less. Thanks everyone for your help!

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Glad you got it figured out! That's exactly why I always tell people to ask for the Income Computation Worksheet - it shows everything they're doing to your grant. $1680 overpayment is a lot though, definitely request to see the documentation on when that happened and why they think you were overpaid. Sometimes their calculations are wrong on overpayments too. At least now you know what to expect each month going forward!

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That overpayment recovery can be really brutal when you're not expecting it! Just FYI - you have the right to request a lower repayment amount if 10% is causing hardship. They can sometimes reduce it to 5% or even pause collections temporarily if you can show it's creating a financial emergency. Also make sure to keep all the paperwork they send you about the overpayment - if their math is wrong or they can't prove when/why it happened, you can dispute it. Good luck with everything!

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did u get a confirmation number when u applied online? make sure u save that! i lost mine and they said they couldnt find my application and i had to start all over again!!

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Just wanted to update and see if you've had any luck reaching your county office. If you qualified for expedited processing, you should have heard something by now. If not, I'd recommend going in person to the office if possible. Sometimes that's the fastest way to get answers. Also, make sure to document everything - when you call, who you speak with, what they tell you. This can be helpful if you need to file for a fair hearing later.

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I finally got through yesterday! They said I do qualify for expedited processing and scheduled my interview for tomorrow morning. I'm bringing all my documents - IDs for me and the kids, birth certificates, bank statements showing I have almost nothing, and the police report from the DV incident. Fingers crossed everything goes smoothly. Thanks again everyone for all your help and advice!

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Xan Dae

That's amazing news! So glad you got through and qualified for expedited processing. You're really well prepared for your interview tomorrow - having the police report especially will help establish the DV situation and may qualify you for additional services. Make sure to ask about the Immediate Need payment and Homeless Assistance program that others mentioned. You've got this! Wishing you and your kids all the best.

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