

Ask the community...
I just wanted to check back - were you able to reach your worker and find out what happened with your benefits?
Yes! I finally got through today. Turns out there was a system glitch affecting several cases in my county. They're doing an emergency issuance and I should have my benefits by tomorrow. The worker said they're giving affected people a $25 supplement for the inconvenience too. Thanks everyone for your help!
So glad you got it sorted out! System glitches are way too common with CalWORKs - happened to me twice last year. At least they're giving you the $25 supplement, that's something new they started doing when it's their fault. For anyone else reading this who has similar issues in the future, definitely keep calling until you get through because sometimes it really is just a technical problem on their end that gets fixed quickly once they know about it.
I just talked to my sister again (the one who works for CalWORKs) and she said to make sure you document EVERYTHING from this point forward. Save all receipts for expenses you have to make while waiting for your replacement benefits. If you have to borrow money from someone to cover other bills, keep records of that too. Apparently, in some cases, they can provide additional assistance beyond just replacing what was stolen if you can show financial hardship caused by the delay. Not guaranteed, but worth asking about when you follow up.
So glad you got the emergency housing assistance! That's a huge relief. Just wanted to add - while you're waiting for the theft investigation, make sure to check if your county has a "Good Samaritan" emergency food program. Many counties have small emergency food vouchers (usually $50-100) specifically for situations like this where benefits were stolen. It's separate from regular CalFresh and doesn't affect your other benefits. You can ask about it when you call to follow up on your theft claim. Also, some food banks have special emergency boxes for families dealing with benefit theft - they understand this is becoming such a common problem. Stay strong, you handled this exactly right!
Just to add - if you have trouble reaching someone by phone again (like if they don't call at your scheduled interview time), that Claimyr service I mentioned earlier can help. I missed my interview because my phone didn't ring, but when I called back I couldn't get through. Claimyr got me connected in about 20 minutes when I had been trying for hours on my own. The website explains everything: claimyr.com
Amy, I'm so glad you finally got through to someone who could help! Your experience is unfortunately way too common - the address mix-up alone shows how broken the system can be. For anyone else reading this thread who might be dealing with similar issues, I want to add a few things: 1. ALWAYS confirm your address is correct in their system every time you call or visit. Ask them to read it back to you. 2. If you're not getting mail from them, check with neighbors or your old address if possible - sometimes mail gets delivered to the wrong place. 3. Keep a folder with copies of EVERYTHING you submit. Take photos of documents before you hand them over at the office. 4. If you qualify for expedited CalFresh, they're supposed to give you an EBT card within 3 business days. Don't let them tell you it takes longer. Really hoping your interview goes smoothly next week! The fact that you got an actual eligibility worker who scheduled everything properly is a huge step forward. Good luck!
One important tip: When you apply, be sure to request the childcare assistance right away. Tell them you need it to maintain employment. And don't forget to bring all your documentation to your interview: ID, children's birth certificates, proof of income (paystubs), residence verification, and childcare costs if you're already paying. Having everything ready will speed up your approval process significantly.
Just wanted to add that if you're working and have kids in childcare, make sure to ask about the CalWORKs Stage 1 childcare program specifically when you apply. Even if your cash aid amount is small, the childcare assistance can be huge - it covers up to the state maximum reimbursement rate for your county. In LA County, that's pretty generous. I've seen families save $1,000+ per month on childcare costs alone. Also, once you're approved for CalWORKs childcare, you can transition to Stage 2 and then Stage 3 as your income increases, so you don't lose childcare help right away if you get a raise. Good luck with your application! 🍀
Freya Pedersen
also just wondering did u check online to see if theres a electronic version of the SAR7 u can submit? I do all mine online now and its way faster
0 coins
GalacticGuru
•Yeah I can submit it through BenefitsCal! I just get nervous about the online system sometimes because you can't always tell if they received all your documents. But maybe I'll try it this time.
0 coins
Nia Johnson
Hey there! I totally get your anxiety about this - I've been in similar situations. Based on what others have shared here, it sounds like you should be okay getting your July 4th payment even with the SAR7 due on the 5th. But since July 4th is a federal holiday, you might want to call your county office to confirm when they'll actually load benefits that week. One thing I'd add is to keep a copy of whatever you submit (whether online or in person) and get a receipt if possible. I learned this the hard way when my county claimed they never received my SAR7 even though I submitted it on time. Now I always take a photo of completed forms and keep email confirmations from BenefitsCal. Also, if you do run into any issues or need to speak with someone urgently, weekday mornings (right when they open) tend to have shorter wait times than afternoons. Good luck with everything!
0 coins