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Update us after you call - I'm curious what they say! And don't forget if you need to provide any verification documents later on, keep the originals and only send copies. I learned that one the hard way when they claimed they never received my pay stubs and almost discontinued my case.
Glad you got it sorted out! This is exactly why I always recommend calling when something seems off, even if it turns out to be nothing. The CalWORKs system can be really confusing and they definitely should give us a heads up about schedule changes. It would save everyone so much stress and worry. Thanks for updating us - this thread will probably help other people who have the same thing happen to them!
Update: My stimulus check came in the mail today! It was a paper check just like you all said, not on my EBT card. Thank you everyone for the help and explanation. Now I can pay my rent on time and get my kids what they need for school. For anyone still waiting, hang in there!
Hi Edwin! I'm sorry to hear you haven't received any stimulus checks yet. Based on what others have shared here, the Golden State Stimulus payments are still being distributed through mid-July 2025, so there's still time. Since you're on CalWORKs, you should automatically qualify even if you didn't file taxes. I'd recommend calling the Franchise Tax Board at 800-852-5711 to check on your payment status and make sure they have your current address on file. You can also check ftb.ca.gov for updates. Don't give up - many people are still waiting for theirs to arrive!
Quick update - there's been a system-wide issue with direct deposit processing in several California counties since late 2024. The state is working on fixing it, but many requests are severely delayed. If you call, specifically mention the "direct deposit backlog issue" and ask if your county is affected. That will help them give you more accurate information about your situation.
I'm dealing with the exact same issue! Submitted my direct deposit form in November and still getting paper checks. After reading all these responses, it sounds like there's definitely a system-wide problem affecting multiple counties. I'm going to try calling the main customer service line tomorrow and mention the "direct deposit backlog issue" that @Jamal Washington mentioned. It's so frustrating having to cash these checks every month when direct deposit should be simple. Thanks everyone for sharing your experiences - at least now I know I'm not the only one dealing with this mess!
also just fyi when they do start garnishing his benefits youll only get like $50 of it since your on calworks. the rest goes to the county to "pay back" the benefits theyve given u. its so backwards! they should let us keep it all since were the ones taking care of the kids!
That's not entirely accurate. Under California rules with CalWORKs, the first $100 for one child or $200 for two or more children of current child support collected each month is passed through to the family (as of 2025 rates). The rest goes to reimburse the county. However, if the child support amount exceeds your CalWORKs grant, you could potentially receive more total income by receiving the full child support payment and discontinuing CalWORKs. It depends on the specific amounts involved.
I'm dealing with a similar situation right now! My ex also gets VA disability and it took me months to figure out that I needed to be super specific with DCSS about what type of benefits he receives. One thing that really helped me was getting a copy of his VA award letter (I found it when picking up my kids one time). Having that documentation with the exact monthly amount made DCSS take action much faster. Also, just a heads up - even though it's frustrating that most of the money goes to reimburse CalWORKs, once they start collecting regularly you might find that the total amount puts you in a better financial position overall. In my case, I was able to transition off cash aid after about 6 months of consistent collections because my total income (child support + work) became enough to cover our expenses. Hang in there and keep pushing - the squeaky wheel definitely gets the grease with these agencies!
Jenna Sloan
UPDATE: I finally got through to someone at the office! I used the Claimyr service that was suggested below and was connected to a real person in about 5 minutes. They looked up my case and found that my worker has been out on medical leave for 3 weeks, and my case wasn't reassigned! They're expediting my change report now and said I should see an adjustment within 3-5 days. They're also sending me info about the Housing Support Program. Thank you everyone for your help!
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Muhammad Hobbs
•So happy you got through! But seriously, WHY don't they reassign cases when workers are out??? This happens constantly and families suffer. Glad you're getting it sorted out now!
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Christian Burns
•Great news! Make sure to follow up if you don't see changes in 5 days. And remember for future reference - always get the name of who you spoke with, a reference number for the call if possible, and notes about what they promised. Unfortunately you sometimes need to be your own case manager with CalWORKs.
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Victoria Jones
That's such great news that you finally got through! But wow, 3 weeks with no case reassignment is just unacceptable. I'm dealing with something similar right now - my worker hasn't returned calls in 2 weeks and I had no idea they might be out. Did they tell you if there's a way to check if your worker is available before you spend weeks trying to reach them? Also, definitely keep us posted on whether the Housing Support Program works out - I think a lot of us here could probably benefit from that but didn't know it existed!
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