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One important tip: When you apply, be sure to request the childcare assistance right away. Tell them you need it to maintain employment. And don't forget to bring all your documentation to your interview: ID, children's birth certificates, proof of income (paystubs), residence verification, and childcare costs if you're already paying. Having everything ready will speed up your approval process significantly.
Just wanted to add that if you're working and have kids in childcare, make sure to ask about the CalWORKs Stage 1 childcare program specifically when you apply. Even if your cash aid amount is small, the childcare assistance can be huge - it covers up to the state maximum reimbursement rate for your county. In LA County, that's pretty generous. I've seen families save $1,000+ per month on childcare costs alone. Also, once you're approved for CalWORKs childcare, you can transition to Stage 2 and then Stage 3 as your income increases, so you don't lose childcare help right away if you get a raise. Good luck with your application! 🍀
UPDATE: I finally got through to someone at the office! I used the Claimyr service that was suggested below and was connected to a real person in about 5 minutes. They looked up my case and found that my worker has been out on medical leave for 3 weeks, and my case wasn't reassigned! They're expediting my change report now and said I should see an adjustment within 3-5 days. They're also sending me info about the Housing Support Program. Thank you everyone for your help!
So happy you got through! But seriously, WHY don't they reassign cases when workers are out??? This happens constantly and families suffer. Glad you're getting it sorted out now!
Great news! Make sure to follow up if you don't see changes in 5 days. And remember for future reference - always get the name of who you spoke with, a reference number for the call if possible, and notes about what they promised. Unfortunately you sometimes need to be your own case manager with CalWORKs.
That's such great news that you finally got through! But wow, 3 weeks with no case reassignment is just unacceptable. I'm dealing with something similar right now - my worker hasn't returned calls in 2 weeks and I had no idea they might be out. Did they tell you if there's a way to check if your worker is available before you spend weeks trying to reach them? Also, definitely keep us posted on whether the Housing Support Program works out - I think a lot of us here could probably benefit from that but didn't know it existed!
Update us after you call - I'm curious what they say! And don't forget if you need to provide any verification documents later on, keep the originals and only send copies. I learned that one the hard way when they claimed they never received my pay stubs and almost discontinued my case.
Glad you got it sorted out! This is exactly why I always recommend calling when something seems off, even if it turns out to be nothing. The CalWORKs system can be really confusing and they definitely should give us a heads up about schedule changes. It would save everyone so much stress and worry. Thanks for updating us - this thread will probably help other people who have the same thing happen to them!
Update: My stimulus check came in the mail today! It was a paper check just like you all said, not on my EBT card. Thank you everyone for the help and explanation. Now I can pay my rent on time and get my kids what they need for school. For anyone still waiting, hang in there!
Hi Edwin! I'm sorry to hear you haven't received any stimulus checks yet. Based on what others have shared here, the Golden State Stimulus payments are still being distributed through mid-July 2025, so there's still time. Since you're on CalWORKs, you should automatically qualify even if you didn't file taxes. I'd recommend calling the Franchise Tax Board at 800-852-5711 to check on your payment status and make sure they have your current address on file. You can also check ftb.ca.gov for updates. Don't give up - many people are still waiting for theirs to arrive!
Elin Robinson
Just to add - if you have trouble reaching someone by phone again (like if they don't call at your scheduled interview time), that Claimyr service I mentioned earlier can help. I missed my interview because my phone didn't ring, but when I called back I couldn't get through. Claimyr got me connected in about 20 minutes when I had been trying for hours on my own. The website explains everything: claimyr.com
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Amy Fleming
•Thanks, I'll keep this in mind if I have trouble reaching them for the interview. Hoping everything goes smoothly this time but based on my experience so far, it's good to have a backup plan!
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Natasha Volkova
Amy, I'm so glad you finally got through to someone who could help! Your experience is unfortunately way too common - the address mix-up alone shows how broken the system can be. For anyone else reading this thread who might be dealing with similar issues, I want to add a few things: 1. ALWAYS confirm your address is correct in their system every time you call or visit. Ask them to read it back to you. 2. If you're not getting mail from them, check with neighbors or your old address if possible - sometimes mail gets delivered to the wrong place. 3. Keep a folder with copies of EVERYTHING you submit. Take photos of documents before you hand them over at the office. 4. If you qualify for expedited CalFresh, they're supposed to give you an EBT card within 3 business days. Don't let them tell you it takes longer. Really hoping your interview goes smoothly next week! The fact that you got an actual eligibility worker who scheduled everything properly is a huge step forward. Good luck!
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