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After helping you all research this - here's what I found from the official CalWORKs guidelines: 1. PIN changes: Can be done anytime by calling 1-877-328-9677 2. Immediate transfer: Yes, you can (and should) transfer money immediately after deposit 3. Replacement benefits: Available once per year, up to the amount stolen 4. Reporting timeframe: Must report theft within 10 days 5. Direct deposit: Available in some counties as a safer alternative The "day before" theory isn't official advice - but regularly changing your PIN is still recommended. Hope this helps everyone!
I'm so glad you asked about this! Benefit theft is unfortunately very real and scary. Here's what has worked for me as someone who's been on CalWORKs for about a year: **Immediate steps you can take:** - Call 1-877-328-9677 RIGHT NOW to change your PIN (don't wait for your deposit) - Set a phone reminder to change it again every 2-3 weeks - Plan to withdraw ALL your cash the moment it hits your card (usually around midnight on deposit day) **If you don't have a bank account yet:** - Consider opening a basic checking account at a credit union - many have low/no fees - Until then, withdraw everything immediately and keep cash in a safe place at home - Some people use prepaid debit cards as a temporary solution **Red flags to avoid:** - Never use ATMs at gas stations or convenience stores - Stick to bank ATMs inside the actual bank building when possible - Always cover the keypad when entering your PIN The theft is happening through card skimmers and data breaches, so even if your physical card never leaves your possession, your info can still be stolen. The key is not leaving money sitting on the EBT card longer than absolutely necessary. You've got this! Just be proactive and you'll be much safer than people who don't know about these precautions.
Has your CalWORKs case ever been sanctioned for non-cooperation with Child Support in the past? If so, make sure you tell your worker about this new development right away so they can lift any sanction and restore your full benefits. The fact that you've been cooperating all along is good - some people refuse to provide information and get their grants reduced. Also, once child support starts coming in, you'll get a notice from both DCSS (child support) and CalWORKs explaining how the payments affect your benefits. Pay close attention to these notices because sometimes they contain errors that you'll need to appeal quickly if you spot them.
No I've always cooperated with them. But I admit I didn't give them much info cuz he disappeared when I was pregnant and I didn't know where he went. They must have found him through his family or something. I'm definitely gonna call my worker tomorrow!
Congrats on them finally finding him! I went through this exact situation 2 years ago. A few things to keep in mind: - The child support office will probably send you paperwork to fill out about your expenses and his information (if you have any) - They might ask you to attend a "case conference" before any court hearing to try to work out an agreement - Keep all the paperwork they send you! You'll need it for your CalWORKs worker too - Don't be surprised if he tries to claim he has no income or is unemployed - they have ways to investigate that The whole process is honestly pretty slow but at least now there's movement on your case. And yeah definitely report this to your CalWORKs worker ASAP so there's no issues later. Good luck mama, you've been dealing with this for 7 years so you're already stronger than you know! 💪
UPDATE: My benefits just hit my account about an hour ago!!! I'm so relieved I can't even explain it. Thank you everyone for your help and advice. This whole system is so stressful but I'm just glad I can pay my rent on time now.
yaaaaay!!! so happy for u! told u it would come through! 🙌
Great news! Now make sure to keep good records of all your verification submissions for next time. I take pics of EVERYTHING before I submit it and keep a little notebook with dates and who I talked to.
So glad your benefits came through! This is exactly why I always tell people not to panic too much when workers say it's "being processed" - it usually means you're in the final stretch. The system is definitely stressful and they really need to improve communication about timelines, but at least you got your money before the weekend. Definitely take everyone's advice about documenting everything for next time - photos of submitted docs, notes about phone calls, etc. It really helps when these delays happen again (and unfortunately they probably will). Hope your next recertification goes much smoother!
also just wondering did u check online to see if theres a electronic version of the SAR7 u can submit? I do all mine online now and its way faster
Yeah I can submit it through BenefitsCal! I just get nervous about the online system sometimes because you can't always tell if they received all your documents. But maybe I'll try it this time.
Hey there! I totally get your anxiety about this - I've been in similar situations. Based on what others have shared here, it sounds like you should be okay getting your July 4th payment even with the SAR7 due on the 5th. But since July 4th is a federal holiday, you might want to call your county office to confirm when they'll actually load benefits that week. One thing I'd add is to keep a copy of whatever you submit (whether online or in person) and get a receipt if possible. I learned this the hard way when my county claimed they never received my SAR7 even though I submitted it on time. Now I always take a photo of completed forms and keep email confirmations from BenefitsCal. Also, if you do run into any issues or need to speak with someone urgently, weekday mornings (right when they open) tend to have shorter wait times than afternoons. Good luck with everything!
Zara Khan
One more thing I forgot to mention - if you're having trouble with the overpayment, you can contact your local legal aid office. They provide free legal help for people with CalWORKs issues, including overpayments. Google "legal aid" plus your county name to find them. Also, if paying back the overpayment would cause you "undue hardship" (like not being able to pay rent or utilities), you can request a hardship waiver. It's not easy to get, but worth trying if you're in a really tough spot. Don't give up on benefits completely - the system is complicated, but once you understand the reporting rules, it gets easier to avoid these situations in the future.
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Sean Murphy
•Legal aid is a great idea! I never thought of that. I'll definitely look them up. Thank you so much for all your help.
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Jordan Walker
I've been through this exact situation and I want to reassure you that it's not as hopeless as it feels right now. The most important thing is to act quickly and know your rights. First, call your worker ASAP and request form CW 2200 (Request for Overpayment Repayment Agreement). You can negotiate a payment plan as low as $10-25/month depending on your circumstances. Don't let them pressure you into agreeing to more than you can afford. Second, you have 90 days from the date of the overpayment notice to request a fair hearing if you want to dispute it. Even if you did make a mistake, sometimes they'll reduce the amount or find errors in their calculation. Third, regarding your reduced benefits - if your income has dropped since December, you need to report that change immediately. They should recalculate your grant based on your current income, not what you were making in December. The key thing about reporting income going forward: you must report within 10 days if your income goes over your IRT (Income Reporting Threshold). This amount should be listed on your Notice of Action. As long as you stay under that threshold, you only need to report on your SAR7. Don't close your case out of frustration - that actually makes collections more aggressive. Stay on the program and work with them to resolve this. You've got this!
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