Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Carmen Ortiz
So glad you got it sorted out! This system is so stressful sometimes. Make sure you save your worker's direct number for next time - that's what I learned to do after my third payment issue 😂
Wow, what a relief that it was just a processing error and not something more serious! I'm dealing with a similar situation right now where my payment is late and I'm terrified it's going to affect my housing. It's so stressful when you're counting on these benefits and then they just don't show up with no explanation. The fact that these kinds of system glitches can happen is really concerning - like how many people are going without basic necessities because of technical errors? Thank you for updating us on what happened, it gives me hope that my issue might be something simple too. Going to try that Claimyr service that was mentioned!
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Mia Roberts
Glad to hear your payment came through! For future reference, if this happens again and you need to reach your worker quickly, calling early in the morning (right when they open) usually gives you the best chance of getting through without extremely long wait times. Also make sure you're documenting all your WTW activities properly - sometimes payment delays can happen if there are any questions about your participation hours.
Thanks for the advice! I've been keeping track of all my WTW hours in a separate notebook just to be safe. Early morning calls are definitely better, but even then I've waited 45+ minutes sometimes. At least this time it resolved itself!
Amara Torres
This exact same thing happened to me last month! My payment was delayed by about 6 hours and I was panicking because my car payment was set to auto-deduct that morning. Turns out there was some kind of processing issue with the EBT system that day. I called my county office and they confirmed the payment had been authorized on their end but said sometimes there are delays between when they release the funds and when it actually shows up on our cards. Super stressful when you're counting on that money! Glad to see from the other comments that people's payments are starting to come through - hopefully this gets resolved quickly for everyone still waiting.
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Make sure when you file the EBT-2259 form that you provide as much detail as possible. Include the police report number, the exact amount stolen, the date and time of the theft, and that you had possession of your physical card the whole time. Ask for emergency replacement benefits due to hardship while they investigate. By law, they're supposed to help expedite benefits when there are children in the household who have critical needs. Also, as soon as you can, go into BenefitsCal and change your PIN number, and request a brand new EBT card.
Thank you for all this detailed advice. I finally got through to someone at the county using that Claimyr service another person mentioned. They're sending me the form and said I should receive emergency replacement funds within 3 business days since I have kids. I'm still stressed but at least the process is started now.
Lia Quinn
I'm so sorry you're going through this - it's absolutely terrifying when your benefits get stolen, especially when you have kids depending on that money. You're doing all the right things by filing the police report and calling EBT customer service. One thing that might help while you're waiting for the replacement benefits - contact local food banks or churches in your area. Many have emergency food assistance for families in crisis situations like this. Also, if you haven't already, make sure to tell the county worker that you have children and that this is creating a food emergency for your household. They're supposed to prioritize cases involving kids. Hang in there - I know it feels overwhelming right now but you're taking the right steps to get this resolved.
Keisha Brown
•This is such great advice about the food banks and churches! I didn't even think of that in my panic. Do you know if there's a way to find local food banks quickly? I'm in the San Fernando Valley area. And yes, I made sure to emphasize to the county worker that I have three kids and we're in a food emergency situation. They said that should help speed up the emergency benefits. Thank you for the encouragement - I really needed to hear that I'm doing the right things because I've been second-guessing myself all day.
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Emma Davis
Any updates? Did your benefits come through today?
Yes!! I used that Claimyr service someone mentioned and actually got through to a person. Turns out there was a system flag because my child's father applied for benefits in another county (without my knowledge) and listed our kids on his application! The worker fixed it and pushed through my payment - it was in my account this morning. I'm so relieved but still annoyed this happened with no notice or explanation. Thanks everyone for your help!
I'm so glad you got it resolved! That's such a frustrating situation - having your ex apply elsewhere and list your kids without telling you, then having the system flag YOUR account because of HIS application. It's crazy that these systems can't tell the difference or at least send you a notice explaining what's happening. I'm definitely bookmarking that Claimyr service for future reference. Hope your landlord situation works out okay now that you have your payment!
That's such a relief to hear you got it sorted out! What a nightmare though - your ex applying in another county and causing YOUR benefits to get flagged is so unfair. The fact that the system doesn't automatically notify you when stuff like this happens is ridiculous. At least now you know about Claimyr for future issues. I'm new to CalWORKs and this whole thread has been really eye-opening about what can go wrong. Thanks for sharing the resolution - it gives me hope that even when the system messes up, there are ways to get help!
Aurora St.Pierre
oh and something nobody mentioned yet!! make sure ur EBT card is set to ur new address ASAP cuz thats different from the CalWORKs system sometimes
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Chloe Delgado
Just wanted to add one more thing that helped me when I moved counties - take photos of your SAR7 before you submit it AND get a screenshot of the confirmation if you submit online. I had to prove I submitted mine on time when there was confusion during my transfer. Also, if you can't get through to San Diego on the phone right away, don't panic! As long as you get that SAR7 in by the deadline, your benefits should continue while you work on the transfer process. The most important thing is meeting that Tuesday deadline - everything else can be sorted out after!
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