Just a reminder that you can also check your balance before withdrawing money by calling the number on the back of your EBT card or checking online at www.ebt.ca.gov. This helps avoid trying to withdraw more than you have (which can sometimes result in fees) and helps you keep track of your benefits throughout the month. To summarize the best no-fee options for getting cash from your CalWORKs EBT card: 1. Bank of America ATMs 2. Cash back at grocery stores, dollar stores, and retailers 3. ATMs at county welfare offices 4. Some credit union ATMs (check first) Hope this helps you avoid those unnecessary fees going forward!

Another tip that's helped me a lot - if you have a smartphone, download the EBT Edge app. It shows you your balance and transaction history, but more importantly it has a map feature that shows you nearby ATMs that don't charge fees for EBT cards. Super convenient when you're out and about and need to find a fee-free option quickly. I've saved probably $40-50 in fees over the past few months just by using this app to locate Bank of America ATMs or stores that do cash back. The app is free and works way better than trying to remember all the different places or calling the number on your card every time.

FINAL UPDATE: Went to the office today and got everything resolved! They updated my documentation and said my payment should be processed within 3 business days. The worker also helped me apply for CalWORKs since my RCA is ending after next month. She said there might still be a gap between programs but at least I'm prepared for it now. Thanks again everyone for all your advice!

This is such a helpful thread! I'm also on RCA and approaching my 8-month limit soon, so reading about your experience gives me a heads up about what to expect. I had no idea that the transition to CalWORKs wasn't automatic - I definitely need to start that application process early. The documentation requirements for RCA seem so much more complicated than regular CalWORKs. Has anyone else here had success with applying for CalWORKs before their RCA ended? I'm worried about that gap in benefits that keeps getting mentioned.

I'm a benefits advocate, and I've been seeing this issue a lot with the CalSAWS transition. Here's what's happening: The new system is flagging income as "changed" even when it's stable because it's comparing to a different baseline than the old system used. It's a programming issue. Everyone affected should: 1. Request an immediate case review for "administrative error" (use those exact words) 2. Ask for "expedited aid restoration" due to imminent harm (potential eviction) 3. Request retroactive benefits from the date of discontinuance 4. File for a State Hearing using the back of any CalWORKs notice you've received or online at https://acms.dss.ca.gov/ If you request the hearing and specifically check the box for "aid pending" before the 10-day deadline, they must restore your benefits while investigating. The deadline is usually 10 days from the discontinuance notice date - but since you didn't receive notice, argue that the clock hasn't even started. Don't give up! This is a clear violation of your due process rights under MPP Section 22-072.

I'm so glad you got through to someone and they're reopening your case! This exact same thing happened to me 3 weeks ago - benefits cut off with no warning, same income for months. The worker told me it was definitely a system glitch where the new CalSAWS was flagging stable income as "changes." Mine took 4 days to get restored once they reopened it, but I did get all the back pay from when it was cut off. Make sure you ask them to put a note in your file about this being a system error so it doesn't happen again next month. And definitely keep all your documentation showing your income never changed - I had to prove it twice before they finally flagged my case as "stable income, do not auto-discontinue." Fingers crossed you get this sorted before your rent is due! The stress is unreal when you're just trying to keep a roof over your kid's head.

One more thing I forgot to mention - make sure you're clear with the county that you need both the identity theft resolved AND immediate aid. These are two separate issues, and sometimes workers conflate them. The fraud investigation can proceed on its own timeline, but they can't deny you emergency benefits if you qualify right now based on your current situation. Request what's called a "presumptive eligibility determination" - this is when they approve you for benefits based on the assumption that you'll be determined eligible once the investigation concludes. If you have kids and no income, you should qualify. They'll likely issue one month of aid while continuing to investigate. Did you apply for regular Unemployment Insurance too? That won't affect your CalWORKs eligibility, and you should be able to receive both since you were working before losing your job.

I'm so sorry you're going through this nightmare! Identity theft with benefits is unfortunately becoming more common. A few additional things that might help: 1. Contact your local Legal Aid office - they often have attorneys who specialize in benefits cases and can advocate for you for free. They know exactly which forms to file and how to pressure the county to act faster. 2. If you're in immediate crisis, look into your county's General Relief program. It's separate from CalWORKs and can provide emergency cash assistance while you're waiting for this to resolve. 3. Document EVERYTHING in writing. After every phone call, send a follow-up email to your caseworker summarizing what was discussed and any promises made. This creates a paper trail that's crucial if you need to escalate. 4. Contact your county Board of Supervisors office - they often have constituent services that can help cut through red tape when residents are getting the runaround from county departments. Stay strong and don't give up! The system is designed to be frustrating, but you have rights and there are people who can help you navigate this. Your kids need you to keep fighting for what you're entitled to.

btw if your only worried about if ur benefit was deposited n not tryna actually apply for something just call the EBT number on back of ur card. u can check ur balance n last deposits without logging in to the dumb website.

I'm glad you figured it out! This is actually a super common mistake - I work at a local community center and we help people with benefits applications all the time. The case number vs card number confusion trips up SO many people. For anyone else reading this, here's a quick tip: your CASE number is what you use to log into BenefitsCal and it's on all your official letters from the county. Your CARD number is just for the physical EBT card and starts with different digits. Also, if you ever lose your approval letters, you can request copies from your caseworker or pick them up at the county office. Keep those letters somewhere safe because you'll need that case number for online access!