CalWorks

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UPDATE: I just got a call from my worker - they received my mailed documents and my application is now approved! Benefits will be backdated to my original application date. So relieved this nightmare is finally over. For anyone else dealing with pending applications - keep calling until you get answers!

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congrats!! how long did it take after you mailed everything in??

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Only 3 business days after they received my mailed documents! Much faster than I expected. The worker said once they have everything they need, the approval can happen quickly - it's just getting all the required documents to the right person that's the challenge.

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This is such valuable information, thank you for sharing your experience! I'm currently dealing with a similar situation - my application has been pending for 3 weeks now and I keep getting the runaround when I call. Reading all these comments makes me realize I need to be way more proactive about following up. I'm going to start mailing physical copies of everything today, even though the website says my documents were received. It's frustrating that we have to work around a broken system, but I'm grateful for this community sharing real solutions. Has anyone had success getting through to a supervisor when the regular workers can't help?

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Yes, asking for a supervisor can definitely help! When I was stuck in a similar situation last year, the frontline worker kept giving me conflicting information about what documents I needed. I politely but firmly asked to speak with a supervisor, and she was much more knowledgeable about the system issues. The supervisor actually admitted that they've been having problems with BenefitsCal not syncing properly with their county database for months. She also gave me her direct extension so I could follow up without going through the main phone tree again. Don't be afraid to escalate - you have every right to speak with someone who can actually resolve your issue rather than just taking notes about it!

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Update: I finally got through to my county office after trying for days! The worker I spoke with was much more helpful than the first one. They explained that they didn't apply the childcare deduction correctly - we pay my mother-in-law $300/week to watch our younger kids while we work, but the first worker didn't count it because it's paid to a relative! The new worker said they CAN count it if we provide the right documentation. They're reopening our case to recalculate! Also found out we qualify for more CalFresh than they initially approved. Fingers crossed this works out better!

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That's amazing news! I'm so glad you got a more knowledgeable worker who actually took the time to review your case properly. The childcare deduction for relatives is tricky - many workers don't realize it's allowed if you have the right paperwork. Make sure to get receipts or some kind of written agreement with your mother-in-law showing the payment arrangement. This could make a huge difference in your eligibility! Keep us posted on how it turns out.

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This is such great news! It really shows how important it is to keep pushing and get a second opinion when something doesn't seem right. The fact that they missed such a significant childcare deduction ($1,200/month!) is exactly why so many families get wrongly denied. That deduction alone could easily bring your countable income under the limit for your family size. I hope this encourages other people reading this to advocate for themselves and ask questions if their case doesn't make sense. Wishing you the best outcome on your recalculation!

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This is exactly why I always tell people to ask for a different worker if the first one seems rushed or unhelpful! So many CalWORKs workers don't fully understand all the deductions available, especially the childcare rules for relatives. The fact that they missed a $1,200/month childcare deduction is huge - that's the difference between qualifying and not qualifying for most families. I've seen this happen so many times where families get denied because the worker didn't ask the right questions or didn't know all the rules. Your persistence really paid off! For anyone else reading this - always ask specifically about ALL childcare costs, even if paid to family members, and don't give up after the first denial if something doesn't seem right about the calculation.

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Just wanted to mention that many counties are REALLY behind in processing applications right now. We applied in January and didn't get approved until March. Make sure you follow up constantly and keep copies of EVERYTHING you submit. They lost my husband's VA documentation twice and we had to resubmit it. So frustrating.

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This is unfortunately common. When you apply, request an "immediate need" payment if you're facing eviction or utility shutoff. They're required to process that within 3 business days even if your regular application takes longer. Also, when submitting documents, always get a receipt or confirmation number, and take pictures of everything before you submit it.

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As a newcomer to this community, I wanted to share that I'm in a very similar situation! My partner is also a veteran receiving VA disability benefits and we have a toddler. Reading through all these responses has been so helpful - I had no idea that VA disability benefits were exempt income for CalWORKs purposes. One thing I'm wondering about that I haven't seen addressed yet - does anyone know if there are specific deadlines we need to be aware of when applying? Like, if we're facing eviction next month, how quickly can we realistically expect to see benefits if we apply this week? The immediate need payment option that @Alicia mentioned sounds promising, but I'm curious about real-world timelines from people who've actually been through the process recently. Also, for those who successfully got approved - did you apply online through BenefitsCal or go to the office in person? I'm trying to figure out which route might be faster given our time crunch. Thanks so much for sharing all your experiences - it's giving me hope that we might actually qualify for help!

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I'm a case worker and wanted to add some clarification to what's already been shared here. You're absolutely right that you cannot apply for CalFresh for just your children if you all live together and you provide their meals - this would be considered fraud if misrepresented. However, I encourage you to still apply for your full household! Many working families are surprised to learn they qualify. For a household of 5, the gross income limit is $4,810/month (as of 2024), but more importantly, CalFresh uses your NET income after deductions. With rent at 60% of your income, you'd get a significant shelter deduction. Also consider applying for emergency CalFresh if you're in immediate need - this can provide benefits within 3 days if you qualify. The application asks about your monthly expenses, so gather documentation for rent, utilities, childcare, and medical expenses before applying. One last tip: if your county office is hard to reach by phone, many counties now accept applications online through BenefitsCal, and you can often get faster responses through their online messaging system once you have an account.

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Thank you so much for the professional perspective! It's really helpful to have a case worker confirm the details. I had no idea about emergency CalFresh - that's good to know for families who might need immediate help. The online application through BenefitsCal sounds much easier than trying to get through on the phone. I appreciate you taking the time to share these practical tips, especially about gathering documentation for all our expenses beforehand. This gives me a much clearer picture of what to expect in the application process.

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I just wanted to echo what the case worker and others have said - definitely still apply even though you can't separate your kids! I was in almost the exact same situation last year with 3 kids and thought we made too much. What really helped us was keeping track of ALL our monthly expenses for a few weeks before applying. Things I didn't think to include at first: after-school care costs, gas for driving to work, medical copays, even the monthly cost of school lunches (before we qualified for free ones). Every legitimate expense helps reduce your countable income. We ended up qualifying for $200/month which doesn't sound like much but it's been a huge help with our grocery budget, especially for buying healthy foods for the kids. The application through BenefitsCal was way easier than trying to call - took about 30 minutes and I got a response within a week. Don't let that other mom's misinformation discourage you from applying the right way. There's real help available for working families, you just have to go through the proper channels. Good luck!

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Thank you everyone for explaining! The county worker never mentioned this \

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I'm sorry you're going through this - the CalWORKs system can be really confusing! Just wanted to add that you might also want to look into local food banks and community resources while you're job searching. Many areas have programs specifically for families dealing with unemployment that don't have the same restrictions as CalWORKs. Your local 211 service (dial 2-1-1) can connect you with emergency assistance programs, utility help, and job training resources that might be available in your area. Also, since you're already getting CalFresh and Medi-Cal, make sure you're signed up for all the associated benefits like the California Lifeline phone program if you need it. Hang in there!

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This is really helpful advice! I didn't know about the 211 service - I'll definitely call them. We've been stretching our grocery budget pretty thin even with CalFresh, so local food banks could really help while I'm job hunting. @957d079ff649 do you know if there are income limits for most food banks, or do they usually just help anyone who needs it?

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