Which website to check CalFresh application status? BenefitsCal not showing updates
I submitted my CalFresh application 3 weeks ago through the county office and I'm trying to check my status online. My caseworker mentioned a website but I lost the paper she gave me with the info. I tried BenefitsCal.com but when I log in, it just shows 'Pending' without any other details. Is there another site I should be checking? I really need these benefits to start soon as my rent just went up $250 and I'm barely making ends meet. Any help would be appreciated!
19 comments


Dmitry Ivanov
BenefitsCal is actually the correct website to check your status, but it doesn't always update in real-time. Have you tried calling your county office directly? Sometimes the online status remains as 'Pending' even when they're actively processing your application or waiting for verification documents. At the 3-week mark, you should definitely follow up by phone.
0 coins
StarSailor
•Thanks for confirming! I tried calling the county office twice this week but got stuck in their automated system for 45+ minutes both times before getting disconnected. So frustrating! Do they ever send status updates by mail?
0 coins
Ava Garcia
same thing happened to me. benefits cal always just says pending for like forever lol. turns out they needed some pay stubs but never told me. had to call like 5 times to find out
0 coins
Miguel Silva
•omg exactly this!! they say they'll call you back but never do! i spent literally HOURS trying to get thru to someone about my calfresh application last month
0 coins
Zainab Ismail
The online status on BenefitsCal isn't always reliable for real-time updates. Here's what you should check: 1. Look for any mail from your county office - they often send notices requesting verification documents 2. Check your email if you provided one on your application 3. Call your county CalFresh office directly (not the general EBT customer service line) 4. If the online status has been "Pending" for more than 30 days, you can request an expedited determination Remember that CalFresh applications should legally be processed within 30 days, or 3 days if you qualify for expedited service (very low income/resources).
0 coins
StarSailor
•This is super helpful, thank you! I didn't realize there was a 30-day requirement. I did provide verification documents when I applied (pay stubs, rent agreement, ID) but haven't received any mail yet. If I don't hear anything by next week that'll be the 30-day mark, so I'll definitely follow up then.
0 coins
Connor O'Neill
I had the same problem last year and found out the county office had my old address so I never got any of their notices asking for additional documents! Make sure they have your current contact info. Also, the BenefitsCal website has been glitchy since they updated it in January 2025... sometimes I had to log out and back in multiple times to see accurate status info.
0 coins
QuantumQuester
•Yep I had issues with BenefitsCal too. Sometimes it showed my status as pending even after I was approved! The county worker told me their system only updates the website once a week on Mondays, so maybe check again after the weekend?
0 coins
Yara Nassar
I work with CalFresh applicants and honestly, calling is your best bet at this point. Three weeks is getting close to the 30-day processing requirement. If you're having trouble getting through on the phone lines (which is super common), I'd recommend trying Claimyr.com - it's a service that waits on hold with the county office for you and calls you back when a real person is on the line. They have a video showing how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 But yes, BenefitsCal is the correct website. The status updates can be delayed by several days depending on your county's workload.
0 coins
StarSailor
•Thank you! I've never heard of that service before but it sounds like exactly what I need since I can't sit on hold during work hours. I'll check out that video and give it a try tomorrow.
0 coins
Miguel Silva
anybody know if they still sending those extra emergency allotments? my neighbor said she still getting extra but i thought those ended???
0 coins
Zainab Ismail
•The emergency allotments ended in March 2023, so your neighbor might be confusing it with something else. What you get now is just the standard CalFresh benefit amount based on your household size, income, and expenses. There aren't any extra pandemic-related benefits still active.
0 coins
StarSailor
UPDATE: I finally got through to someone at the county office! Turns out they were missing a copy of my ID even though I submitted it with my original application. They said they'll expedite my application since it's been almost 30 days. Thanks everyone for your help!
0 coins
Dmitry Ivanov
•Great news! Make sure to ask them exactly when you should expect to receive your EBT card if approved, and also find out when your first benefits will be loaded. Sometimes there's a delay between approval and when you can actually use the benefits.
0 coins
Tony Brooks
•So glad you finally got through! That's exactly what happened to me - they said they had my documents but somehow "lost" them in their system. Definitely keep copies of everything you submit and get a confirmation number or receipt if possible. Hope your benefits come through quickly!
0 coins
Dylan Wright
Congrats on getting through! That's such a relief. I've been in a similar situation where documents somehow went "missing" in their system - it's so frustrating but at least now you're back on track. Since they're expediting it, you should hear back within a few days. Just a heads up though - even after approval, it can take 7-10 days to get your actual EBT card in the mail, so don't panic if there's still a bit of a wait. Fingers crossed everything moves quickly for you now!
0 coins
QuantumQuasar
•That's awesome that you got it sorted out! I went through something similar last year where they claimed they never received my bank statements even though I hand-delivered them. It's like their filing system has black holes sometimes lol. But yeah, the EBT card wait is real - mine took almost 2 weeks to arrive, but once it did everything was already loaded and ready to use. Hope yours comes way faster than that!
0 coins
StarSailor
That's such great news that you finally got through and they're expediting your case! It's unfortunately super common for documents to get "lost" in their system - happened to me too when I first applied. Since you mentioned your rent went up $250, you might want to ask your caseworker if that change affects your benefit amount at all. Sometimes increased housing costs can actually increase your CalFresh allotment. Also, once you get approved and receive your EBT card, don't forget you can use it at farmers markets too if there are any near you - they often have matching programs that double your buying power for fresh produce!
0 coins
Sara Unger
•Wait, I think there might be some confusion here - you're replying to your own post! But you're absolutely right about the rent increase potentially affecting your benefit amount. When you talk to your caseworker about the expedited processing, definitely mention that housing cost change. They should be able to update your case with the new rent amount which could increase your monthly benefits. The farmers market tip is great too - I didn't know about those matching programs until someone mentioned it here before!
0 coins