Lost unemployment, need to update DSS for more food stamps. Can't get through - help!

I've been there, it's rough. Here's what you need to do: 1. Call DSS first thing in the morning, like right when they open. Less wait time. 2. Have all your docs ready - proof of no income, last unemployment payment date, etc. 3. Be clear and concise about your situation. 4. Ask specifically for an 'income status update' and 'food stamp reassessment'. 5. Get the name of who you talk to and a case number for follow-up. 6. If they say they'll call back, ask for a timeframe and call them if they don't. Stay persistent! The system's a maze, but you'll get through it. Good luck!

ugh the DSS phone lines are the WORST. i swear they make it hard on purpose 🙄

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/I-LrYdFvoqA

have you tried going to the office in person? sometimes thats faster than calling

This happened to me last year. It took forever but I finally got my benefits increased. Don't give up!

pro tip: if u cant get thru on the main line, try calling ur local county office directly. google '[your county] DSS office' for the #