NYSDOL Unemployment: Tips for Reaching a Rep When Phone Lines are Jammed?

I found a way to solve unemployment claim filing difficulties, watch this: https://www.youtube.com/watch?v=WAe65yZOb10

Here's a script I used when I finally got through. It might help you: "Hello, I need assistance with filing my unemployment claim. I've gathered all necessary documents including my Social Security number and employment history. Can you guide me through the process? Also, are there any specific forms or additional information required?" Good luck!

Pro tip: use multiple phones to call at the same time. Increases your chances of getting through. I used my cell, work phone, and even dug out an old landline. Felt like a telemarketer but it worked!

Been there, done that. The system is a nightmare. I spent weeks trying to get through. My advice? Keep calling. Set aside a whole day just for dialing if you can. It sucks, but persistence is key.

Have you reached out to your local representative? Sometimes they can help push things through. Worth a shot if you're really stuck.

I feel your pain, OP. The system is overwhelmed right now due to the economic situation. Just remember, persistence is key. Don't let the bureaucracy win. You're entitled to these benefits, so keep fighting for them!

This whole situation is ridiculous. We pay taxes, we should be able to access services when we need them. The government needs to get its act together and fix this broken system. 😤

guys. i finaly got through after 2 months of trying. heres what worked for me: 1. Call exactly at 8:01 AM. Not 8:00, not 8:02. 8:01. 2. When you hear the menu, press 1-2-1-4 in that order 3. If you get the "were experiencing high call volume" message, hang up and try again 4. Repeat until you get put on hold. Then DO NOT HANG UP no matter how long it takes it took me 37 tries in one morning but i finaly got through. dont give up!

Ive been trying for 3 weeks now. This system is broken af. Good luck OP, your gonna need it 🍀

Hey OP, hang in there. I know it's tough but don't give up. I was in your shoes a few months ago and it felt hopeless. But I finally got through and got my benefits. You've got this! 💪

Has anyone tried using the unemployment office's social media? Sometimes tweeting at them or messaging on Facebook can get a response. Worth a shot if phone and online aren't working.

Plot twist: there are no actual reps. It's all just a simulation to keep us busy while the lizard people take over 🦎👽

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Have you tried calling right when they open? I heard that's the best time to get through. Also, make sure you have a good phone connection. Nothing worse than finally getting through and then dropping the call!

Ugh, the unemployment office is the worst. I swear they make it difficult on purpose. Have you tried applying online? Sometimes that's easier than trying to reach a human.

have you tried faxing your application? i know it sounds old school but sometimes it works when the phone lines are jammed

Another option is to try services like Claimyr that some posters mentioned. While these services do cost money, they can save you time and frustration if you’ve exhausted all other possible methods and are in dire need. Just keep in mind that while these services are legitimate, they highlight a problematic gap in access to government services that ideally should be free and efficient. Ultimately, balancing cost with need is crucial in deciding if Claimyr or similar services are right for you.