Haven't received P-EBT/Sun Bucks card for my child in California - anyone else with last name W?
Hey everyone, I'm really confused about this Sun Bucks card situation. My son qualifies for free school meals, and I heard all eligible kids are supposed to get these P-EBT/Sun Bucks cards for summer food benefits. My neighbors got theirs last week, but we haven't received anything yet. Our last name starts with W - are they sending them out alphabetically? Has anyone else with last name starting with W received their child's card yet? I tried calling the county CalFresh office but couldn't get through to a real person. Getting worried since summer's already started and these benefits would really help with our grocery budget.
21 comments

Carmen Ruiz
my kid got her card last week and our last name starts with Y so i dont think its alphabetical. they might be sending them out based on school district? what area r u in?
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Yuki Sato
AuthorWe're in Sacramento County. That's good to know it's not alphabetical. Maybe they're just behind on processing some districts.
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Andre Lefebvre
The Summer EBT/Sun Bucks cards are being distributed in phases throughout June and July 2025, not alphabetically but based on your school district's data submission timing. Each county processes them differently, and some schools submitted their eligibility data later than others. If your neighbors' children attend the same school as your son, you should have received yours around the same time. However, if they attend different schools, even within the same district, the timing can vary. The official guidance is to wait until the end of July before reporting a missing card. If you don't receive it by then, you'll need to contact the P-EBT helpline at 877-328-9677 (not the regular CalFresh office, as they're separate programs).
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Yuki Sato
AuthorThanks for the detailed info! My neighbors' kids go to a different school in the same district, so that explains it. I'll wait until the end of July before panicking. Good to know about the separate P-EBT helpline too - I was calling the wrong number.
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Zoe Alexopoulos
We also haven't gotten our card yet and last name starts with M! So frustrating because my daughter qualifies for free lunch and I know we should be getting these summer food benefits. Called that P-EBT number like 20 times and it just disconnects me!!!! Why do they make this so difficult???? The school says they submitted everything on time.
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Jamal Anderson
same here!!! waiting since beginning of june, last name R. neighbor got hers already. so annoying they cant just tell us whats happening!!
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Mei Wong
This is actually pretty common with the Summer EBT/Sun Bucks program. The cards are issued based on when your child's eligibility data was processed, not by last name. A few things to know: 1) The California Department of Social Services (CDSS) processes these cards separately from regular CalFresh benefits 2) Each school district submits their eligible student lists on different schedules 3) Some districts had data submission errors that delayed processing 4) The P-EBT helpline (877-328-9677) is notoriously difficult to reach during distribution months If you're concerned about the delay, you can request verification from your child's school that they submitted your child's information correctly. Sometimes there are data matching issues that prevent cards from being issued. One important note: If your address has changed since the school year started, that could be causing the delay as well.
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Yuki Sato
AuthorThank you for the detailed explanation! Our address hasn't changed, so that's not the issue. I'll check with the school office to make sure they submitted everything correctly for my son. It sounds like I just need to be more patient.
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QuantumQuasar
I had the EXACT same problem trying to reach someone about my daughter's missing Sun Bucks card. Called the P-EBT number over and over, always got disconnected or stuck on hold forever. Finally tried this service called Claimyr (claimyr.com) that a friend recommended - they got me through to an actual person at the P-EBT office in like 15 minutes! They have this video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 Turns out there was a name mismatch between what the school submitted and what was in their system. They fixed it and said my daughter's card should arrive within 10 business days. Might be worth trying if you're still having trouble getting through.
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Yuki Sato
AuthorThat's really helpful, thank you! I'm going to try calling one more time myself tomorrow, but if I can't get through I'll definitely check out that service. A name mismatch could definitely be our issue too - my son goes by his middle name at school.
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Liam McGuire
Everybody here is confused between P-EBT and Summer EBT/Sun Bucks which are TOTALLY DIFFERENT PROGRAMS!!! P-EBT was the pandemic benefit that ended years ago. Sun Bucks is the new permanent summer food program that started this year 2025. The eligibility requirements are different too! For Sun Bucks your kid has to qualify for free OR reduced lunch, but for P-EBT it was just if schools were closed during COVID. No wonder everyone's confused when they keep changing the names and rules!!!
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Andre Lefebvre
You're partially correct, but there's some confusion in your explanation too. The original P-EBT program was indeed a pandemic benefit, but the state kept the P-EBT infrastructure and rebranded the summer portion as "Sun Bucks" for the permanent Summer EBT program. They're using the same card system and similar eligibility verification process. The main difference is that it's now a permanent program rather than emergency assistance. The eligibility is still based on free/reduced meal qualification, same as the original P-EBT summer benefits were.
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Jamal Anderson
have u checked ur mail carefully??? my sisters sun bucks card came in a plain white envelope that looked like junk mail and she almost threw it away!!! the envelope doesnt say anything about benefits on it for privacy reasons
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Yuki Sato
AuthorOh no!! I definitely haven't been checking junk mail carefully. I'll go through our mail pile tonight. Thank you for the heads up!
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Zoe Alexopoulos
If it's P-EBT why are we even discussing this in a CalFresh forum?????? Totally different programs!!! Moderators should move this thread.
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Mei Wong
While they're administered separately, many families receive both benefits, and the questions/concerns often overlap. The P-EBT/Sun Bucks program uses similar eligibility criteria and many CalFresh workers are cross-trained to answer basic questions about both programs, which is why these discussions often happen in the same forums. Though you're right that for specific P-EBT issues, contacting the dedicated helpline is more effective than the general CalFresh office.
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Carmen Ruiz
did u get the letter from the school saying ur kid was eligible? we got a letter first in april then the card came in june. if u didnt get the letter u might wanna check with the school office
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Yuki Sato
AuthorWe did get a letter back in May saying he was eligible! That's why I'm confused about not getting the card yet. I'm going to call the school tomorrow to make sure everything was processed correctly on their end.
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Andre Lefebvre
Just to update with the latest information: According to the CDSS website, the final batch of Summer EBT/Sun Bucks cards should be mailed by July 31, 2025. If you received an eligibility letter but don't have your card by August 5th, then you should definitely follow up with the P-EBT helpline or your school district's nutrition services department. Also, once you do receive your card, remember you need to activate it within 274 days, and the summer benefits will be available through September 30, 2025.
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Yuki Sato
AuthorThank you for the update! That's really helpful to know. I'll wait until early August before really worrying then. And good reminder about the activation timeline and benefit expiration date.
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Aisha Hussain
I'm in a similar situation - haven't received our Sun Bucks card yet and getting anxious about it. My daughter qualifies for free lunch and we got the eligibility letter in May, but still no card. Last name starts with B so it's definitely not alphabetical order like I originally thought. One thing I learned from calling around is that some school districts are still catching up on data submissions from schools that had staff changes or technical issues this spring. Apparently there were quite a few districts that had to resubmit their eligible student lists because of formatting problems or missing information. I'm going to wait until the end of July like everyone's suggesting, but it's frustrating when you're counting on those benefits for summer groceries. At least now I know to check all our mail more carefully - almost missed important documents before by assuming plain envelopes were junk mail!
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