Can you use CalFresh EBT at Subway restaurants? Mixed experiences
I'm really confused about using my CalFresh benefits at fast food places. Yesterday I tried to use my EBT card at a Subway near my apartment and the cashier said they don't accept it. But I could swear I saw someone using EBT there last month! Do some Subway locations accept CalFresh while others don't? Are there specific rules about which locations can take EBT for SNAP benefits? I'm on a tight budget this month and being able to grab a quick sandwich would really help on my long work days.
33 comments


Yuki Kobayashi
The rules for SNAP/CalFresh at restaurants are SUPER confusing!! Only certain Subway locations participate in the Restaurant Meals Program (RMP) which allows specific groups (elderly, disabled, homeless) to use EBT for prepared food. Regular CalFresh benefits can't usually be used for hot/prepared foods at most places. BUT some Subway locations that sell grocery items (like their packaged cookies, chips, or cold sandwiches to-go) might accept EBT for just those items. It totally depends on if that specific location is approved as a SNAP retailer by USDA. Check your county's RMP list - not all counties even participate!!
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AstroAce
•Thanks for explaining! I'm not in any of those special groups (elderly, disabled, homeless), so I guess that's why it didn't work? But that's weird because I'm pretty sure I've seen regular people use EBT there. Maybe they were buying the packaged items like you said. I'll check next time if they have a sign or something.
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Carmen Vega
To clarify what the previous commenter said, there are two separate things happening here with CalFresh/SNAP benefits and Subway: 1. Regular CalFresh benefits: These can only be used to purchase unprepared food items that you cook/prepare at home. At Subway, this might include packaged cookies, chips, or bottled drinks, but NOT made-to-order sandwiches. 2. Restaurant Meals Program (RMP): This is a special program for elderly (60+), disabled, or homeless CalFresh recipients who can't easily prepare their own meals. Only these eligible individuals can use their EBT cards at approved restaurants for prepared foods. Currently only 11 California counties participate in RMP: Alameda, Los Angeles, Orange, Riverside, Sacramento, San Diego, San Francisco, San Luis Obispo, Santa Clara, Santa Cruz, and Sonoma. Even within those counties, only certain restaurant locations are authorized. You can check which restaurants participate here: https://www.cdss.ca.gov/inforesources/calfresh/restaurant-meals-program
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AstroAce
•This makes so much more sense now! I'm in Los Angeles county, so that's probably why I've seen people using it. I just didn't realize there were special requirements. I definitely don't qualify for the RMP program since I'm not elderly, disabled or homeless. Guess I'll stick to using my CalFresh at grocery stores! Thanks for the detailed explanation.
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Andre Rousseau
subway by my house takes ebt but only for the cookies and drinks not the sandwiches lol kinda useless
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Zoe Stavros
•Same at mine! I can buy bottled water and chips with EBT but not the actual sandwich which is so weird. Like why even bother accepting it at all then?
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Jamal Harris
It's definitely confusing! I work at a nonprofit that helps people navigate benefits, and this question comes up a lot. Here's what you need to know: 1) Regular SNAP/CalFresh can ONLY be used for unprepared foods (groceries you take home to cook/prepare) 2) Restaurant Meals Program is an exception but only for elderly, disabled, or homeless individuals in participating counties 3) Some Subway locations might be approved as regular SNAP retailers for packaged items only (drinks, chips, cookies sold separately) 4) The rules are different if you get CalWORKs cash benefits on the same card - those CAN be used at restaurants, and that might be what you're seeing others use Call your county CalFresh office directly to ask about specific locations near you. You can find your county contact info here: https://www.cdss.ca.gov/county-offices
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AstroAce
•Thank you for explaining! It's possible I've been confusing CalWORKs and CalFresh since they both use the same EBT card. I only receive CalFresh benefits, so I guess I'm limited to grocery stores. I've been trying to call my county office all week with questions but keep getting stuck on hold forever and eventually disconnected. So frustrating!
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GalaxyGlider
I had the exact same problem trying to call my county CalFresh office for weeks! After getting hung up on multiple times, I finally used this service called Claimyr that got me through to a real person in like 20 minutes. They basically wait on hold for you and call you back when a real person answers. Saved me hours of frustration. Check out their demo video: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 or website claimyr.com - totally worth it for getting answers about where you can use your benefits.
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AstroAce
•Thanks for the suggestion! That sounds really helpful. The hold times are ridiculous lately - last time I waited 2 hours and then got disconnected. I'll check out that service, especially since I have more questions about where I can use my benefits.
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Zoe Stavros
this whole system makes no sense!! why can i buy a frozen sandwich with ebt but not a fresh one?? its litterally the SAME FOOD. government rules are so dumb sometimes smh
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Mei Wong
•It actually does make sense if you think about it. SNAP/CalFresh is supposed to be for groceries, not restaurant food. The program is designed to help people buy food to prepare at home, which is usually more economical. Restaurant food (even fast food) is typically more expensive per calorie than grocery items. The few exceptions like the Restaurant Meals Program exist specifically for people who can't easily prepare their own meals.
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Yuki Kobayashi
also another thing to remember - sometimes the cashiers at these places DON'T KNOW THEIR OWN POLICIES!!!!! I had a Subway worker tell me they don't take EBT but then the manager came over and said they DO take it for certain items (just not prepared sandwiches). So maybe ask to speak to a manager if you're not sure!!!!
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AstroAce
•That's a good point! I didn't think to ask for a manager. I'll try that next time. The cashier seemed pretty new so maybe they just didn't know the full policy.
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Jamal Harris
One more important thing - if you're really struggling with food this month, don't forget about food banks! They can help supplement your CalFresh benefits. In Los Angeles County, you can find your nearest food bank here: https://www.lafoodbank.org/find-food/ Many now offer fresh produce and even ready-to-eat items that don't require cooking. This can be especially helpful when you're working long days and need quick food options.
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AstroAce
•Thank you for that reminder. I've never used a food bank before, but it might be worth looking into for this month at least. I appreciate the link!
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Aisha Ali
Just wanted to add that you can also check if a specific location accepts EBT by looking for the "SNAP Authorized Retailer" sign near the entrance or asking to see their EBT authorization certificate. Every legitimate SNAP retailer should have this displayed or available to show customers. Also, if you're looking for quick meal options that you CAN buy with CalFresh, try checking out places like 7-Eleven, CVS, or Walgreens - they often have a good selection of ready-to-eat items that qualify (like pre-packaged sandwiches, salads, fruit cups, etc.) since they're considered "cold for immediate consumption" rather than prepared hot food. The rules are definitely confusing, but once you know what to look for it gets easier!
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Jamal Wilson
•This is really helpful advice! I had no idea about looking for the "SNAP Authorized Retailer" sign - that would have saved me the embarrassment at Subway yesterday. I'll definitely check out those other places you mentioned. I work near a CVS so I can stop by there and see what ready-to-eat options they have. Thanks for the practical tips!
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Ethan Moore
Another quick tip - if you're looking for hot food options that you CAN buy with CalFresh, check out grocery stores with delis! Places like Walmart, Target, or bigger supermarkets often sell rotisserie chickens, hot soup, or other prepared foods that are still considered "grocery items" rather than restaurant food. The key is that they're sold in grocery stores rather than restaurants. Also, many grocery stores now have grab-and-go sections with sandwiches, wraps, and salads that qualify for CalFresh since they're pre-packaged and sold cold. Way more options than trying to figure out which fast food places might accept EBT! Just remember - if it's hot and made-to-order at a restaurant, it's probably not going to work with regular CalFresh benefits. But there are still plenty of convenient food options out there once you know where to look!
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Ashley Adams
•This is such great advice! I never thought about grocery store delis - there's a Walmart right by my work that I walk past every day. I'll definitely check out their rotisserie chicken and grab-and-go section. That would be so much more convenient than trying to decode which fast food places accept EBT and for what items. Thanks for breaking it down in such a clear way - this thread has been incredibly helpful for understanding all these confusing rules!
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Dmitry Smirnov
I've been through this exact same confusion! What really helped me was downloading the SNAP Retailer Locator app on my phone. You can search for any address and it'll show you which nearby stores are authorized to accept EBT and what types of items they can sell with SNAP benefits. For quick meal solutions, I've found that gas stations like Shell or Chevron often have surprisingly good grab-and-go food sections with sandwiches, salads, and fruit that you can buy with CalFresh. They're usually open 24/7 too which is perfect for those long work days you mentioned. Also, if you have an Aldi nearby, they have amazing ready-to-eat options that are CalFresh eligible and super budget-friendly. Their pre-made salads and sandwiches are like half the price of other stores. Just thought I'd share what's worked for me since I know how frustrating it is to figure all this out!
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StarSurfer
•Thanks for the app recommendation! I had no idea there was a SNAP Retailer Locator app - that sounds like exactly what I need to avoid the guesswork. I'll definitely download it tonight. The gas station tip is really smart too, especially since I pass by several on my way to work. I've never thought to check their food sections for CalFresh-eligible items. There's an Aldi about 15 minutes from my apartment so I'll have to check that out this weekend. You're right about how frustrating it is to figure all this out - I wish there was clearer information available upfront instead of having to learn through trial and error!
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Freya Christensen
One thing that might help with the confusion - many Subway locations that accept EBT will have a small sign near the register or on the door that says something like "EBT/SNAP accepted for qualifying items only" or "No hot prepared foods with EBT." This can give you a heads up before you get to the counter. Also, I've found that calling ahead can save you the embarrassment! Most managers are pretty knowledgeable about their EBT policies and can tell you exactly what items qualify. Some Subways near colleges or in lower-income areas are more likely to be set up as SNAP retailers since there's more demand. If you're really craving a sandwich-type meal, try looking for pre-made subs in the refrigerated section at grocery stores like Safeway or Vons. They're usually way cheaper than Subway anyway and definitely CalFresh eligible since they're sold cold in a grocery store. Not as fresh, but gets the job done when you need something quick!
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Zainab Yusuf
•That's really smart about calling ahead! I never would have thought to do that but it makes total sense - better to know before you get there and hold up the line. The tip about looking for those signs is helpful too. I'll definitely check out the pre-made subs at grocery stores - you're right that they're probably way cheaper than Subway anyway. Thanks for all the practical advice, this whole thread has been such an eye-opener about all the options I didn't even know existed!
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Tate Jensen
I work at a local community assistance center and wanted to add that many people don't realize Dollar Tree also accepts EBT for their refrigerated and frozen food items! They usually have pre-made sandwiches, wraps, and salads in their cooler section that are CalFresh eligible and only cost $1.25 each. It's a great budget-friendly option when you need something quick. Also, if you're having trouble reaching your county CalFresh office by phone, many counties now offer online portals where you can submit questions and get responses within 24-48 hours. Check your county's website for a "CalFresh" or "Social Services" section - it might be faster than waiting on hold! One last tip - some libraries and community centers have printed guides about local SNAP retailers and food assistance programs. Our center keeps updated lists of which nearby restaurants participate in RMP and which stores have the best grab-and-go CalFresh options. Might be worth stopping by your local community resources!
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Giovanni Rossi
•This is incredibly helpful information! I had no idea Dollar Tree accepted EBT for food items - $1.25 for a pre-made sandwich is such a good deal compared to other places. I'll definitely check out their cooler section next time I'm there. The online portal tip is great too - I've been so focused on trying to call that I never thought to check if there was an online option. And I love the idea about community centers having printed guides - there's a community center right near my work that I walk past every day but never thought to go in and ask about resources. Thanks for sharing all these practical tips from your work experience - it's clear you really understand what people in my situation need to know!
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ThunderBolt7
Just wanted to share another resource that's been super helpful for me - the California Association of Food Banks has a really comprehensive guide on their website about SNAP/CalFresh rules and where you can use benefits. They break down the difference between regular SNAP retailers, RMP locations, and farmers markets (which also accept CalFresh and often have ready-to-eat options like fresh fruit). One thing I learned that surprised me is that many pharmacies like Walgreens and CVS not only accept EBT but also have pretty decent grab-and-go food sections with sandwiches, salads, and even some hot items like soup that qualify since they're sold in a retail pharmacy setting rather than a restaurant. Plus they're usually conveniently located and have longer hours than most grocery stores. If you're in LA County like you mentioned, the county also has a mobile app called "GetCalFresh" that can help you find nearby retailers and even has a feature to report locations that incorrectly refuse EBT payments. Really wish I'd known about all these resources when I first started navigating the system!
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Diego Flores
•Wow, thank you so much for mentioning the California Association of Food Banks guide and that GetCalFresh app! I had no idea there were so many digital resources available. The pharmacy tip is really interesting too - I never would have thought to check CVS or Walgreens for food options, but now that you mention it, I do remember seeing refrigerated sections there. And having a way to report locations that incorrectly refuse EBT is awesome - that would have been helpful yesterday at Subway! This whole thread has completely changed how I think about using my CalFresh benefits. I feel like I went from knowing almost nothing to having a whole toolkit of options and resources. Really appreciate everyone taking the time to share their knowledge and experiences!
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GalaxyGazer
I'm so glad I found this thread! I've been dealing with the same confusion about EBT at restaurants. Reading through everyone's experiences and tips has been incredibly eye-opening. I wanted to add one more resource that's helped me - many food pantries and community kitchens now offer "grab bags" or pre-made meal kits that you can pick up without any income verification or paperwork. They're not technically CalFresh purchases, but they can really help stretch your food budget when you're having a tight month like you mentioned. Also, if you have a Costco membership (or know someone who does), their food court actually has some items that qualify for EBT in certain locations, though like others have said, the policies vary by store and you'd need to ask specifically. The learning curve with all these benefit rules is definitely steep, but this community is such a great resource for sharing real-world experiences. Thanks to everyone who's contributed - you've probably helped way more people than just the original poster!
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Luca Romano
•This thread has been such a lifesaver! I'm also new to navigating CalFresh benefits and had no idea about most of these resources and options. The grab bag tip from food pantries is really smart - I never thought about combining free community resources with my CalFresh benefits to make everything stretch further. I'm definitely going to check out some of the apps and websites everyone mentioned, especially that SNAP Retailer Locator app. It's so reassuring to know there's a whole community of people who've figured out these confusing systems and are willing to share what they've learned. Thanks for creating such a helpful discussion - I bookmarked this whole thread for future reference!
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Leeann Blackstein
As someone who just started receiving CalFresh benefits last month, this thread has been absolutely incredible! I had the exact same experience at a different Subway location - so embarrassing when my card got declined and I had no idea why. Reading through everyone's explanations about the Restaurant Meals Program vs. regular SNAP benefits finally makes it all click. I'm not eligible for RMP either, but now I know to look for those "SNAP Authorized Retailer" signs and ask about packaged items only. I'm definitely going to download that SNAP Retailer Locator app and check out some of the grocery store deli options people mentioned. The Dollar Tree tip for $1.25 sandwiches is genius - there's one right by my bus stop! Thank you to everyone who shared their knowledge and resources. This is exactly the kind of practical, real-world advice that you just can't find in the official pamphlets. I feel so much more confident about navigating my benefits now instead of just guessing and hoping for the best.
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Ava Thompson
•I'm so glad this thread helped you too! It's crazy how the official information they give you when you first get CalFresh barely scratches the surface of how to actually use the benefits in real life. I've learned more practical tips from this one conversation than from all the pamphlets and websites combined. The embarrassment factor is so real - I felt terrible holding up the line at Subway yesterday while the cashier and I both tried to figure out why my card wasn't working. Now I know it's not just me being confused, it's genuinely a complicated system that even employees don't always understand. I'm planning to make a little cheat sheet on my phone with all the apps and resources people mentioned here. Between the SNAP Retailer Locator, that GetCalFresh app for LA County, and knowing which types of stores to look for, I feel like I actually have a game plan now instead of just wandering around hoping random places will accept my EBT card! Thanks for sharing your experience - it's comforting to know other newcomers are going through the same learning process. We've got this! 💪
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Kelsey Hawkins
This whole conversation has been such an education! I'm a college student who just started getting CalFresh benefits this semester and I had no clue about any of these rules. I made the same mistake at a different fast food place last week - so mortifying! What really struck me is how much the rules vary by location and how poorly trained some employees are about their own policies. I think I'm going to start with the simpler options like grocery store delis and those convenience stores people mentioned before trying to navigate the restaurant situation again. The community resource suggestions are gold too - I had no idea my local library might have guides about this stuff. As a broke college student, every dollar counts, so knowing about Dollar Tree's $1.25 sandwiches and food bank grab bags could be a real game-changer for stretching my food budget. Thanks everyone for sharing your real-world experiences. This is the kind of practical advice they should include in the CalFresh orientation instead of just the basic rules!
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