This is such a helpful thread! I'm dealing with the same issue for my daughter (last name starts with E) - should have gotten her Summer EBT card by June 15th but nothing yet. After reading everyone's experiences, I'm pretty sure it's the address issue. I moved last year and updated everything with the school and BenefitsCal, but apparently that's not enough for Summer EBT. Going to try calling my county CalFresh office first thing Monday morning, and if that doesn't work, I'll check out Claimyr. Thanks especially to @Ben Cooper for the update - really gives me hope that this can get resolved! It's frustrating that we have to jump through so many hoops just to get benefits our kids qualify for, but at least now I know what steps to take.

I'm going through the exact same thing right now! My son's last name starts with C and we should have gotten his Summer EBT card by May 31st according to the schedule. It's so frustrating - I've been calling that 877-328-9677 number for days but can never get through. Reading through all these comments, it sounds like the address issue is super common this year. I'm definitely going to try my county CalFresh office first like @Rosie Harper suggested, and if that doesn't work I'll check out Claimyr. Thanks everyone for sharing your experiences - it's reassuring to know I'm not the only one dealing with this mess! Really hoping they fix these system issues for next year because this is ridiculous.

My application took 18 days but that was because I had to send in additional verification of my self-employment income. If you have standard employment with regular paystubs it's usually faster. Thye finally aproved mine when I went to the office in person and sat there until someone could help me lol

If you're really struggling with food while waiting, don't forget about food banks and pantries! Most don't require any paperwork or income verification - you just show up. Use findhelp.org or call 211 to find ones near you. Also, WIC might be faster to get approved if you qualify (they serve pregnant/breastfeeding women and kids under 5). Some churches and community centers also do free meal programs. I know it's not the same as having your own EBT card but it can help bridge the gap while you're waiting for CalFresh approval. Hang in there - it's frustrating but you'll get through this! 💪

Update us after you get through to them! I'm curious if they'll fix it right away or give you the runaround. In my experience they usually fix it when you have proof, but sometimes they make you jump through so many hoops first.

I'm so sorry you're dealing with this - it's absolutely infuriating when the system fails like this! I went through something similar a few months ago and here's what worked for me: when you call, ask to speak to a supervisor right away if the first person can't help. Also, screenshot EVERYTHING from your BenefitsCal account - the confirmation page, your submission history, any emails you received. Sometimes the county workers can see more details in their system if you give them the exact date and time you submitted. And don't let them tell you that you have to reapply - this is 100% their error and they should restore your benefits immediately. You might also want to file a complaint with the state while you're dealing with this so there's a paper trail. Hang in there!

Welcome to the group! You're definitely not alone in this confusion - the EBT system can be really confusing when you're new to it. Everyone here has given you excellent advice already. I just wanted to add that when you do call to update your information, make sure to ask them to walk you through exactly how your current benefit was calculated. Sometimes caseworkers miss deductions during the initial application process, especially if the interview was rushed. With $2,200 rent + $1,100 childcare for a family of 3, you should definitely be getting more than $66/month unless your income is quite high. Don't feel bad about not knowing this stuff - the system is complicated and they don't always explain it well during the application process!

Hey LilMama23! Don't worry, this is actually one of the most common questions we see here - you're definitely not alone in the confusion! 😊 The midnight withdrawal posts are referring to CalWORKs cash aid, which is totally separate from CalFresh food benefits. Your $66 CalFresh can only buy food, never cash. But honestly, $66 for a family of 3 sounds way too low! With $2,200 rent and $1,100 childcare, you should probably be getting several hundred dollars more per month. Those childcare costs alone should bump up your benefits significantly. Definitely call and get that updated ASAP - you might be missing out on a lot of grocery money that your family really needs! The Claimyr suggestion is solid too if you're having trouble getting through to your county office. Good luck and keep us posted on how it goes! 💪

Thanks everyone for your advice! I think I'm going to start changing my PIN quarterly as suggested, and be more careful about where I use my card. I had no idea skimming was such an issue with EBT cards. Going to download the app to monitor my balance too. Really appreciate all the information!

Just wanted to add that if you do decide to change your PIN regularly, try using a pattern or system that makes sense to you so you don't forget it. I use the last 4 digits of the month/year plus a number that corresponds to the season (like 0125-1 for January 2025, winter = 1). This way I can always reconstruct it if I forget, but it's still secure and changes regularly. Also, I've found that grocery stores with newer chip readers tend to be safer than older swipe-only machines. Stay safe everyone!