California CalFresh

Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This whole thread has been incredibly eye-opening for me! I've been on CalFresh for about 8 months but this is my first time experiencing the ATM cash withdrawal issue. I tried getting money yesterday for my daughter's daycare payment and kept getting that dreaded "maintenance error" message at three different Bank of America ATMs. I was honestly terrified that my benefits had been suspended or something was wrong with my case. Reading everyone's experiences here has been such a huge relief - knowing it's just routine system maintenance that apparently happens every few months. I had absolutely no idea about any of these workaround options! The grocery store cashback method is brilliant and I'm definitely going to remember that for future outages. It's really frustrating that there's no official notification system to warn recipients about these maintenance windows, especially when so many of us depend on cash access for essential expenses like rent, childcare, and transportation. Thank you all for creating such a supportive community where we can share practical solutions and reassure each other during these stressful situations. I'm bookmarking this thread and definitely staying active in this forum - the collective knowledge here is invaluable for navigating all the quirks of the EBT system that nobody officially prepares you for!

0 coins

Isabella, I completely understand that fear you felt! I'm also relatively new to receiving benefits (about a year now) and I had that exact same panic the first time I encountered an ATM issue - you immediately think something went wrong with your case or that your benefits got cut off. It's such an awful feeling when you're depending on that money for essential expenses like your daughter's daycare. This community has been such a lifesaver for learning all these unofficial workarounds that you'd never know about otherwise. The grocery store cashback trick has saved me multiple times now, and I've also had success with the pharmacy option that someone mentioned earlier. It really is ridiculous that we have to figure out these backup plans on our own instead of getting proper advance notice about maintenance windows. I'm so glad you found this thread and that it helped ease your worries! This forum has become my go-to resource whenever I run into EBT issues - the shared knowledge here is incredible and everyone is so supportive. Welcome to the community!

0 coins

I'm dealing with this exact same issue right now! Just tried to get cash at three different ATMs this evening - Chase, Wells Fargo, and the one inside my local 7-Eleven - and all of them are giving me "system maintenance" or "temporary service unavailable" messages. My EBT card worked perfectly fine for groceries earlier today, so I was starting to panic that something was wrong with my CalWORKs benefits. This thread has been such a relief to read - knowing it's just routine system maintenance and not an issue with my account. I definitely need to try that grocery store cashback trick tomorrow morning since I need cash for my electric bill payment. It's so frustrating that they don't send any kind of alert or notification about these maintenance periods, especially when we depend on cash access for essential expenses. Thank you everyone for sharing all these workarounds! As someone still learning to navigate the EBT system, this community knowledge is absolutely invaluable.

0 coins

I've been on CalFresh for about 2 years and can definitely confirm this! Food benefits are available at midnight on your issuance day - the 6am restriction is only for cash benefits. I've done midnight grocery runs tons of times when I'm running low. My advice is to stick with major 24-hour chains like Walmart or Safeway since they process EBT all night. Smaller stores sometimes shut down their payment systems overnight for maintenance. Also, I always check my balance on the ebtEDGE app or call the customer service line (1-877-328-9677) around 11:45pm before heading out, just to make sure everything loaded properly. There's occasionally a 5-10 minute delay, but that's pretty rare. You should be good to go for your midnight shopping trip! Hope you can get some good food for your family.

0 coins

This is so helpful to hear from someone with 2 years of experience! I'm planning my first midnight grocery run when my benefits load next week and was really nervous about it. The tip about checking the ebtEDGE app at 11:45pm is genius - gives me time to confirm everything loaded before making the trip. I had no idea that smaller stores might shut down their payment systems overnight, so I'll definitely stick to Walmart like you suggested. It's such a relief to know that delays are rare and usually just 5-10 minutes when they do happen. Thanks for sharing all these practical tips - really helps ease the anxiety of trying this for the first time!

0 coins

I've been on CalFresh for about 8 months now and just wanted to add my confirmation - yes, food benefits are definitely available at midnight on your issuance day! I was in your exact situation a few months ago, completely out of food and worried about whether I could shop right when benefits loaded. I ended up going to a 24-hour Kroger at 12:05am and it worked perfectly. The key thing to remember is that CalFresh and cash benefits are totally separate systems even though they share the same card. One tip that's saved me from wasted trips - I always call the EBT customer service number (1-877-328-9677) around 11:50pm to check if my balance has updated before leaving the house. Also downloaded the ebtEDGE app which is super convenient for quick balance checks. Hope your midnight grocery run goes smoothly and you can get some real food for your kids!

0 coins

I'm new to CalFresh and this thread has been incredibly helpful! I just got approved last week and was wondering about this exact thing. My case worker mentioned something about a deposit schedule but I honestly zoned out during that part of the conversation because there was so much information to process. Reading everyone's experiences makes me feel so much better - it sounds like being confused about the timing is totally normal when you're starting out. I'm going to look up my case number tonight and figure out my deposit day. Thanks to everyone who shared the schedule breakdown and app recommendations!

0 coins

Welcome to CalFresh and to the community! Don't worry about zoning out during that conversation - there really is SO much information thrown at you during the approval process that it's impossible to remember everything. I think most of us here had that same experience of feeling overwhelmed by all the details. The good news is that once you find your case number and figure out your deposit day, it becomes second nature. And like others mentioned, those text alerts and apps really do make a huge difference in keeping track of everything. Feel free to ask questions here anytime - everyone is super supportive and we've all been in your shoes!

0 coins

I'm a newcomer to CalFresh and this whole thread is exactly what I needed! I just got my approval letter yesterday and was already stressing about when my benefits would actually show up. It's so comforting to know that other people have gone through this same confusion - I was starting to think I was missing something obvious. The schedule breakdown that Aurora posted is super helpful, and I'm definitely going to set up those text alerts and download the ebtEDGE app that Cole mentioned. It's honestly a bit ridiculous that something this important isn't explained more clearly in the approval process, but I'm grateful for this community helping each other figure it out. Thank you all for sharing your experiences and being so welcoming to newcomers!

0 coins

Welcome to CalFresh, Miguel! You're absolutely right that this should be explained way more clearly - it's honestly one of the most frustrating parts of getting started with benefits. I'm glad you found this thread helpful! Just got my first deposit a couple months ago and I remember that anxiety of not knowing when the money would actually show up. Once you get your deposit day figured out and set up those alerts, it becomes so much easier to plan your grocery shopping. This community really is great for navigating all the confusing parts of the system. Don't hesitate to ask if you run into any other questions as you get started!

0 coins

This entire thread has been such an amazing example of community support! I'm relatively new to CalFresh myself and reading through everyone's detailed advice has taught me so much about BBCE rules, asset exemptions, and proper reporting procedures that I never knew existed. @Morita Montoya - your proactive approach to this situation is really commendable. The fact that you're self-reporting rather than hoping this goes unnoticed shows real integrity. Based on all the expert advice shared here from social workers, benefits navigators, and experienced community members, it sounds like you're positioned really well for a positive outcome. I especially appreciated learning about the distinction between honest mistakes versus intentional fraud, and how caseworkers can usually tell the difference. The information about California's BBCE rules potentially exempting your inherited stocks despite the $2,000 asset limit is fascinating - I had no idea those protections existed. One thing that struck me is how many people mentioned that "forgotten income" situations are incredibly common. It's reassuring to know that the system has processes in place to handle these situations when people are being honest and proactive like you are. Thank you to everyone who shared their professional expertise and personal experiences. This thread should definitely be bookmarked as a resource for anyone dealing with CalFresh reporting issues. Looking forward to hearing your update after tomorrow's call - I have a really good feeling it's going to go much better than you initially feared!

0 coins

What an incredible thread this has been! Reading through everyone's responses has been like getting a comprehensive guide to CalFresh eligibility rules and reporting procedures. The level of knowledge and support this community has shown is truly remarkable. @Morita Montoya - I can only imagine how stressful this situation must have been when you first realized your mistake, but you should feel really good about how you're handling it. Self-reporting shows such integrity, and based on everything shared here by social workers, benefits navigators, and experienced recipients, you're doing everything exactly right. The education I've gotten just from reading this thread is incredible - learning about BBCE rules, excluded resources for inherited assets, the difference between gross and net income tests, and how caseworkers actually appreciate when people are proactive about mistakes. I had no idea California had so many protections in place for situations like yours. I'm particularly struck by the benefits navigator's comment that 95% of self-reported "forgotten income" cases get resolved positively. That statistic, combined with your thorough preparation and the fact that your total income seems to fall under the BBCE thresholds, gives me a lot of optimism about your outcome tomorrow. Thank you to everyone who shared their expertise - this thread is going to be a valuable resource for so many people facing similar situations. The combination of practical advice, emotional support, and real-world experience shared here represents the best of what online communities can offer. Wishing you the best of luck with your call tomorrow!

0 coins

I had no idea about this option! Nobody at the county office mentioned it, even when I told them I was struggling to buy food. Is there a specific form for the hardship request or just a written statement?

0 coins

There isn't a specific hardship form - you just need to write a statement explaining your immediate food need situation. Include details like how many people in your household, if you have children, elderly, or disabled members, and that you have no other resources for food while waiting for theft reimbursement. Submit it with your CF 303 theft claim form. Some counties are better about approving these than others, but it's definitely worth trying! I wish more people knew about this option.

0 coins

This is such valuable information! I wish someone had told me about the hardship option when my benefits were stolen in January. I ended up having to rely on food banks for weeks while waiting for my claim to process. For anyone reading this who's dealing with theft - don't suffer in silence like I did. Ask specifically about emergency benefits while you wait. Also, one tip that helped me: when calling the county office, I found calling right when they open (usually 8 AM) gave me the best chance of actually reaching a human instead of being stuck in the phone queue forever.

0 coins

Prev1...3435363738...327Next