Where to find EBT phone replacement sites in Los Angeles? CalFresh card emergency help needed
Hi everyone. My EBT card just died yesterday (won't swipe anywhere) and I'm freaking out because I just got my CalFresh benefits loaded two days ago. I called the main EBT customer service number but they said replacement cards have to be mailed and could take 7-10 days. I CAN'T wait that long - I have three kids and we need groceries now! Someone at the grocery store told me there used to be places in LA that could print EBT cards same-day but I can't find any info online. Are there still any county offices in Los Angeles that do emergency EBT card replacements? Willing to drive anywhere in LA County for this. Please help!!
19 comments


Nia Jackson
Yes, there are definitely places in LA that can issue replacement EBT cards same day! The DPSS offices with same-day card printing are: - Glendale DPSS (4680 San Fernando Rd) - Metro North (2601 Wilshire Blvd) - South Family (17600 Santa Fe Ave, Rancho Dominguez) - Lancaster (349 East Ave K-6) You'll need to bring your ID and they can print a new card on the spot. They're open Monday-Friday from 8am-5pm. If possible, call ahead to confirm they have card printing available that day. Hope this helps!
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Luca Romano
•Thank you so much! Do you know if I need an appointment or can I just walk in? And will they have access to my current balance or do I need to bring any benefit paperwork with me?
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Mateo Hernandez
u dont need an appt u can just go but get there EARLY!!! lines get crazy after 9. bring ur ID and social and ur good. they'll have ur balance in the system dont worry bout that
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Luca Romano
•Perfect, thank you! I'll go first thing tomorrow morning to the Glendale one since it's closest to me.
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CosmicCruiser
I had to do this last year and it was SUCH a nightmare. I spent 4 hours at the DPSS office just to be told they couldn't help me because their card printer was down!!! Ended up having to go to a different office the next day and wait AGAIN. The whole system is designed to make us suffer I swear. And half the workers don't even know their own policies. One told me they don't do same-day cards AT ALL which is complete BS. Good luck dealing with this disaster of a system.
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Aisha Khan
•This happened to me too! The Glendale office said their printer was broken when I got to the front of the line after waiting 3 hours. So frustrating when you're depending on those benefits to feed your family.
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Ethan Taylor
Just to add some important info - when you go to the DPSS office, make sure to tell them at check-in that you need an emergency replacement EBT card. They have a specific form for this called an "Emergency Card Replacement Request" that needs to be filled out. This puts you in a different queue than regular business. Also, if you absolutely can't make it to an office during business hours, you can request an expedited mailed card that should arrive in 3-4 business days instead of the standard 7-10. You need to specifically request the "expedited processing" when you call the EBT customer service line at 1-877-328-9677. The LA County DPSS website (dpss.lacounty.gov) has a location finder tool where you can see which offices offer card printing services, as not all do. Hope this helps!
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Luca Romano
•Thank you for the detailed info! I hadn't heard about the expedited mailing option, but I really need access to my benefits ASAP so I'll definitely go in person. I'll make sure to ask for the emergency replacement form specifically.
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Yuki Ito
Omg this happened to me last month with my CalFresh EBT card! I tried calling the county for 3 days straight and couldn't get through to anyone. Kept getting disconnected after being on hold forever. So frustrating!!! I finally used this service called Claimyr (claimyr.com) that got me through to an actual person at DPSS in like 15 minutes. They have this video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 The worker told me exactly which office to go to for same-day card printing and even noted in my file that I was coming so they were expecting me. WAY better than trying to figure it out myself!
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Mateo Hernandez
•i used this too! works good when u cant get thru to nobody and keep getting disconnected
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Carmen Lopez
Hi there, I work as a benefits counselor in LA County. Just to clarify some information about emergency EBT card replacements: 1. All District DPSS offices CAN issue same-day EBT cards, but not all have functioning card printers every day (they break down frequently) 2. The most reliable offices for card printing are Glendale, Lancaster, and South Family 3. You must bring PHOTO ID that matches your CalFresh case information 4. If your address has changed since you applied, bring proof of your new address 5. The replacement is free for the first lost/damaged card in a calendar year, then $5 for subsequent replacements One important thing not mentioned - if you can't physically get to an office, you can authorize someone else to pick up your card if they have a signed letter from you and their own ID. This helps if you have transportation issues.
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Luca Romano
•Thank you so much for this official information! I didn't realize all DPSS offices could potentially issue cards. And good to know about the fee structure - this is my first replacement so it should be free.
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Aisha Khan
i went to the glendale one last week for my calfresh ebt card and they told me they only do card printing on mon, wed, fri now because of budget cuts?? might wanna call first. the whole system is a mess tbh
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Carmen Lopez
•This is correct - as of April 2025, several DPSS offices have reduced their card printing services to alternating days due to staffing limitations. Always best to call the office directly before going. The DPSS main line can confirm which offices have card printing available on which days.
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CosmicCruiser
wait I'm confused... are we talking about the California EBT cards for CalFresh or the P-EBT cards for kids? because those are totally different systems. I lost my P-EBT card and they told me it HAD to be mailed, no exceptions. Only regular CalFresh EBT cards can be printed at DPSS offices. Make sure you're getting advice for the right program!
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Luca Romano
•It's the regular CalFresh EBT card! The green one. Not P-EBT. Thanks for checking though, good to clarify.
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Nia Jackson
I just wanted to follow up - were you able to get your replacement card? Which office did you end up going to? It would be helpful for others to know your experience.
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Luca Romano
•Yes! I went to the Glendale office yesterday morning, got there at 7:30am (they open at 8) and there was already a line. But I told them at check-in I needed an emergency EBT replacement and they gave me a special form. Still took about 2 hours total but I got my new card with all my benefits intact! Definitely bring ID and be prepared to wait, but it worked out. Thank you all for the help!
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Yuki Sato
So glad you were able to get your card replaced! Thanks for updating us on your experience - that's really helpful info for anyone else who might find themselves in this situation. The 7:30am arrival time is a good tip since you still had to wait 2 hours even getting there early. It's frustrating how long these processes take when people are in emergency situations, but at least the system worked in the end. Hope you and your kids are able to get the groceries you need now!
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