


Ask the community...
i gave up on p-ebt completely. too much hassle for benefits that dont even cover a weeks worth of food tbh
UPDATE: I finally got this resolved! Called using the advice about asking for the Database Reconciliation Team, and they found my daughter's application was stuck between systems due to a TYPO in her birthdate (they had entered 2018 instead of 2017). They fixed it immediately and said her card should arrive within 7-10 business days. They also said this is happening to lots of families right now because they switched computer systems in January and lots of records got jumbled. If anyone else is dealing with this, definitely ask to speak with that specific team!
Great update! This is exactly why it's so important to speak with the right department. For anyone else reading this thread, another tip is to ask the representative to read back ALL the information they have on file - full name spelling, DOB, address, etc. Many of these issues stem from simple data entry errors that are easily fixed once identified. The P-EBT program is administered differently than regular CalFresh, but the benefits are just as important for eligible children.
After I got my issue solved, the worker told me a lot of families are experiencing this same problem. She mentioned that they're receiving thousands of calls about missing P-EBT benefits, so the system is completely overwhelmed. When I used Claimyr to get through, I spoke to an actual eligibility worker who looked up my son's information directly instead of just reading from a script. Definitely worth trying if you're still stuck.
Quick update on P-EBT distribution for San Bernardino County: According to the latest CDSS update from April 30, 2025, Chaffey Joint district is scheduled for the June 10-24 distribution window. There were data transfer issues with several schools but those have reportedly been resolved. Benefits should be automatically issued during that window as long as your child is properly coded in the system. If you don't receive benefits by June 25, that would be the appropriate time to escalate. In the meantime, document that your child receives free school meals as this may be needed if you need to file for missing benefits later.
The one thing I haven't seen anyone mention - make sure to apply at the office in the county where you're CURRENTLY staying, not based on any previous address. CalFresh is county-administered, and each county has slightly different processes. If you apply to the wrong county, it can cause delays. Also, when they ask for an address, you can: 1. Use "homeless/car" as your living situation 2. Provide a mailing address (maybe a friend's place or general delivery at post office) 3. Ask if you can pick up your EBT card at the office rather than have it mailed For your child with autism - there's a program called IHSS (In-Home Supportive Services) where YOU can actually become a paid caregiver for your child with special needs. Worth asking about at the same time you apply for CalFresh.
UPDATE: I went to the county office this morning and applied for emergency CalFresh! The worker was actually really helpful once I explained our situation. I brought our expired out-of-state IDs, birth certificates, and some medical records for the kids, and that was enough. They did an expedited interview right there. We were approved for emergency benefits ($1,750/month for our family size!) and I got a temporary EBT card SAME DAY! The worker also helped me apply for CalWORKs homeless assistance and gave me referrals to several local food pantries. I'm so relieved we'll be able to get food today. Thank you everyone for your advice - it made a huge difference knowing what to ask for!
That's FANTASTIC news! So glad you got same-day benefits. Make sure to follow through with the CalWORKs application too - that can provide cash aid and potentially temporary housing assistance while you get back on your feet. And definitely look into those Regional Center services for your son with autism as someone suggested above.
UPDATE: Still nothing in today's mail. Getting worried because we've had mail theft in our neighborhood before. Does anyone know if there's a way to check online if cards were mailed? Or request replacements if they were stolen?
There's no online tracking system for P-EBT cards unfortunately. If you believe your cards were stolen, you'll need to wait until November 1st (when all Phase 3 counties should have completed distribution) and then call the P-EBT hotline to report non-receipt and request replacements. Make sure you have your children's student ID numbers and school information handy when you call.
When you finally get your cards, remember to create a PIN immediately! The cards are useless until you activate them with a PIN. Call the number on the back of the card to set it up. I learned this the hard way standing embarrassed at checkout when my daughter's card kept getting declined. 🤦♀️
Good tip! I'll make sure to do that right away. Do the benefits expire if you don't use them quickly?
Jackson Carter
Even WITH all the proper documentation they STILL mess it up half the time!!! I provided all the required paperwork for my seasonal retail job last holiday season and they STILL calculated my benefits wrong. Took THREE MONTHS to fix and by then the season was over!! The system is broken and the workers don't care because it's not THEIR food security at stake.
0 coins
Arjun Patel
One thing that really helped me was keeping a detailed income journal with exactly how much I earned each week and having my boss sign off on it. The county worker said this was really helpful for them to see the pattern of my seasonal work. Also, if you have any work expenses like transportation to the farmers market or supplies you have to buy, make sure to document those as they can sometimes be deducted from your income calculation.
0 coins
Alice Coleman
•That's a smart idea about the income journal. I do spend about $20/week on gas driving to the market location. I had no idea that could be deducted! Thank you for the helpful advice.
0 coins