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For your immediate food needs while waiting for this to be resolved, please contact your local food bank. You can find the nearest one by texting your zip code to 898-211. Many food banks have emergency provisions specifically for situations like yours where CalFresh benefits are temporarily unavailable. Also, check if your children's school offers free meal programs that might help in the interim.
Just to follow up - once you get your new card, I strongly recommend enabling account alerts. You can set up text or email notifications for all transactions, low balance alerts, and even deposit notifications. This way you'll know immediately if there's suspicious activity in the future. You can set this up through the EBT cardholder portal or by calling customer service.
Thanks for all the responses everyone! I feel a lot better knowing it's normal for the cards to arrive at different times. I'll just keep checking the mail for my 1-year-old's card. I activated my son's card yesterday and was surprised by the amount on it! For anyone else wondering, there was $391 loaded on it for summer 2024 benefits.
That's partially correct. The P-EBT benefits won't expire for one year from the date they were issued. However, if the card remains inactive (never activated) for 274 days, it will be canceled. So make sure to at least activate the card within that timeframe, even if you don't use the benefits immediately.
GalacticGladiator
my kid goes to regular school not virtual and we still haven't got our pebt card either lol... whole system is a mess this year
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Luca Greco
UPDATE: I called the actual P-EBT hotline (not CalFresh) and after waiting for almost an hour, I finally got through! The representative confirmed that LAUSD Virtual Academy IS participating in P-EBT, but there was some kind of system error with how virtual students were being coded. She said they're aware of the issue and working on fixing it for all affected students. Apparently, benefits should be issued by the end of next month for everyone affected by this coding problem. She added a note to our case to make sure we don't get missed. Thank you everyone for your help and suggestions!
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Mateo Rodriguez
•Great news! This is exactly what I suspected - a coding issue in their system. Make sure to keep that confirmation number or case note ID they gave you, just in case you need to reference it later. Glad you got it sorted out!
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Aisha Hussain
•Omg thank you for posting this update!!! Going to call tomorrow and reference this coding error!!
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