


Ask the community...
I work with a local assistance organization, and we're seeing tons of these cases right now. That June 3rd skimming operation hit hundreds of people across multiple counties. Here's what you need to know: 1. Yes, it can take up to 30 days by law (actually, up to 90 days if they need to investigate further). 2. The state has been overwhelmed with fraud claims, which is causing delays. 3. While waiting, you can: - Apply for emergency replacement benefits (separate from your claim) - Contact your county supervisor's office for help expediting - Reach out to local food banks (every county has emergency food assistance) - File a complaint with CDSS if it exceeds 30 days Also, make sure you've changed your PIN and are checking your balance daily. These skimmer groups often hit the same cards multiple times.
i changed my pin but how do u apply for emergency replacement benefits?? nobody told me about this!!
You need to contact your county CalFresh office and specifically request "emergency replacement benefits due to EBT theft hardship." This is different from your theft claim. These are issued under disaster/emergency provisions and can be approved within 3 days if you have less than $100 in resources and minimal income available. Bring ID and proof of the theft (like a copy of your police report and EBT transaction history showing the unauthorized transactions).
UPDATE: I finally got through to someone helpful at the county office! They told me my claim was approved yesterday and the funds should be on my card within 24-48 hours. They also said they're prioritizing households with children under the expedited process. For anyone else waiting - keep calling and specifically ask for your claim to be reviewed for expedited processing if you have children or vulnerable household members. Will update again when the money actually appears on my card.
That's great news! Thanks for updating us. How did you get through to an actual helpful person? I'm still trying to get mine expedited.
I actually tried that Claimyr service that someone mentioned above and got connected to a worker who could actually see my full case file instead of just basic status info. Made a huge difference! The regular EBT customer service line was useless - those people can't actually do anything for theft claims.
This happened to me in October. The recertification process is a NIGHTMARE - they made me submit the same verification docs THREE SEPARATE TIMES claiming they never received them! When I finally got to speak with a supervisor, turns out everything had been in my file the whole time but wasn't properly "tagged" in their system. Here's what worked for me: I asked for an "expedited restoration" based on immediate need (I have kids too) and they were able to reactivate my case and issue benefits within 48 hours. Don't leave the office until you have something in writing about when your benefits will be restored. RE: the emergency allotment - in my case, they added it retroactively about a week after my regular benefits were restored. So while you might not get it Sunday, you should still receive it eventually if you get your case sorted soon.
This gives me hope! I'm going to specifically ask for an "expedited restoration" tomorrow. I can't believe how often they lose documents that were definitely submitted. My kids are going to be so disappointed if we don't have enough food for the holidays.
UPDATE: Just got back from the county office and wanted to share what happened in case anyone faces something similar. It took 3 hours of waiting but I finally got to speak with a worker. Turns out they had ALL my documents the whole time but hadn't "processed" them in the system! The worker was actually really helpful and apologized for the confusion. They reactivated my case on the spot and said my regular benefits should load onto my EBT card within 24-48 hours. For the emergency allotment, she said it might not come on Sunday with everyone else's, but that it would be added within 7 days after my case was reactivated. She also provided me with information about a local food bank I can use in the meantime. The lesson I learned: ALWAYS keep proof of submission for everything, and don't assume they've actually reviewed what you've sent. And sometimes you just have to show up in person to get anything resolved.
I'm so glad you got this resolved! This is unfortunately a common issue with county processing - documents get received but not properly indexed in their system. For future reference, whenever you submit documents, call a few days later to confirm they were not only received but properly processed and associated with your case. Thanks for updating us on the outcome!
So typical of them! Glad you got it fixed though. This exact same thing happens to SO many people during recertification. The system is broken. But at least you'll get your benefits soon!
make sure u tell them about the cooking situation too. my worker said specifically that sharing food preparation is what makes u a "calfresh household" not just living together. good luck!!
Thanks for this! Yes, we definitely share cooking - my grandmother makes most of our meals actually, so I'll make sure to mention that specifically.
also if they have any medical expenses make sure to report those! seniors and disabled ppl get special deductions for medical costs over $35 a month which could mean more benefits for ur household!
Oh wow I had no idea! My grandfather has several prescriptions he pays for monthly that aren't covered by insurance. This is really helpful info!
Just to clarify some confusion I'm seeing in the comments: P-EBT is separate from CalFresh, though many families qualify for both. P-EBT cards are mailed based on data from schools, while CalFresh is county-administered. For P-EBT issues, you need to contact the P-EBT hotline at 877-328-9677, not your regular CalFresh worker. The second card will almost certainly arrive within 2 weeks, but if not, be ready with both children's names, dates of birth, school information, and your mailing address when you call.
Based on the 2025 P-EBT distribution schedule, they're sending cards out by age groups and school districts in phases. Children ages 5-8 were in the first distribution group, which explains why your 7-year-old received a card first. Children 9-13 are in the second phase, scheduled to receive cards approximately 10-14 days later. This is intentional to avoid overwhelming the system. Unless there's a specific issue with your 10-year-old's eligibility, the card should arrive by next week. If it doesn't arrive within the expected timeframe, you can request a replacement through the P-EBT portal or by calling the hotline.
Keith Davidson
Just checking in - did your benefits post yet? Several people in my building had theirs show up early this morning (around 4am).
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Avery Saint
YES! Thank you for checking. They finally showed up at 5:30am. Such a relief! I was able to place my grocery order and delivery is coming this afternoon. Really appreciate everyone's help and suggestions - this community is amazing. 💕
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