I'm in a similar situation - just started a new job and had to report the income change. From what I've learned reading through these comments, it sounds like if your case shows "Active" in BenefitsCal, that's a good sign that they've processed your verification. The app really is limited though - I wish they'd add a feature to show pending deposits or at least confirmation when verifications are processed. For now, I'm just going to check my EBT card on my usual deposit date and call if nothing shows up. Hope your benefits come through on the 7th as expected!

I've been through this exact situation before! The frustrating thing about the BenefitsCal system is that "Active" status doesn't necessarily mean your recent verification was processed - it just means your case hasn't been closed yet. However, since you submitted income verification for a relatively small raise ($315/month), you should still be well within the eligibility limits for a family of 4. The good news is that even if there's a slight delay, it usually gets resolved within a few days of your normal deposit date. I'd recommend checking your EBT card first thing on the 7th, and if nothing's there by noon, definitely call your county office. In my experience, most income verification delays get sorted out pretty quickly once you get through to someone. Keep that verification paperwork handy just in case they need you to resend anything!

This happened to my cousin and it turned out the system flagged her account for fraud investigation because she was receiving child support through the state collection system AND reporting it on her SAR7. The worker told her the system thought she was double reporting or something? Once they manually reviewed it everything was fixed and she got back benefits. But it took like 3 weeks 😬

I'm so sorry you're dealing with this stress! As a single mom who's been through similar issues, I totally understand how scary it is when benefits don't show up. From what everyone's shared here, it sounds like the system has a recurring glitch with child support income being flagged incorrectly. I'd definitely recommend going to the office in person first thing tomorrow morning - bring your SAR7 receipt, your child support court order, and any payment records you have. When you talk to them, use the exact language @LunarEclipse suggested about "income classification error" and ask them to check the "income type code." Also, if you're receiving child support through the state collection system, mention that specifically because it sounds like that might trigger the system flag that @FireflyDreams mentioned. The worker should be able to see your payment history in their system. Hang in there - it sounds like once you get to speak with someone, this should be fixable pretty quickly. Keep us updated on how it goes!

One other thing to check - make sure they didn't accidentally count your sister's previous income from before she lost her job. I've seen cases where they mistakenly used old income information rather than the current unemployment. Also, did you report her as "mandatory" or "non-mandatory" when adding her? Everyone who lives together and purchases/prepares food together should be mandatory.

hey did u ever get this resolved?? my friend just had her benefits drop after adding her mom to the case too so wondering what happened with yours

UPDATE: Our P-EBT card just got reloaded this morning! $198 for each child, which I think covers June and July. So they're definitely starting to issue the June payments now. Check your cards everyone!

For anyone else following this thread who might be confused about P-EBT eligibility: 1. The P-EBT 0-6 program is continuing through fiscal year 2025 (ends September 2025) 2. Children must be under 6 years old 3. Your household must receive CalFresh benefits or be newly eligible under the expanded income guidelines 4. Benefit amounts for 2025 are $33 per child per eligible month 5. Payments come every other month, covering two months of benefits ($66 per child typically) 6. The schedule for 2025 has benefits being issued in January, March, June, August, October, and December If you're having trouble accessing your benefits or have questions about eligibility, contact your county CalFresh office. The P-EBT customer service line (877-328-9677) is often overwhelmed, so reaching your direct county worker is usually more effective.

Update: I downloaded both BenefitsCal and ConnectEBT. The ConnectEBT was super easy to set up and I can see my balance right away. The BenefitsCal was more complicated - I had to create an account and then it asked for my case number, which I had to find on an old notice. But now I have access to everything! Thanks everyone for your help!

I'm still confused about all this. So CalWIN is completely gone now? I have my annual recertification interview for CalFresh next week and I'm worried I'm supposed to be using some new system I don't know about. Will my EBT card still work the same? And when they say "BenefitsCal" is that the same as the old "MyCalFresh" website or something completely different? Sorry for all the questions, I just don't want to lose my benefits because I missed some announcement.