California CalFresh

CommunityGovernment Services

Can't reach California CalFresh? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

P-EBT 4.0 cards arriving by initial in San Bernardino County - what's the distribution schedule?

Just got notification that my daughter's P-EBT 4.0 card is coming tomorrow (spotted in USPS informed delivery email). Her first name starts with L and we're in San Bernardino County. I've noticed they seem to be sending them in batches by first initial because I already received cards for my other kids whose names start with A, G, and M over the past two weeks. Anyone else tracking the distribution pattern? Wondering if there's an official schedule somewhere or if others are seeing the same alphabetical rollout. Also curious if the benefits are all loaded at once or if they come in monthly deposits like regular CalFresh?

Update: Got my daughter's card today! It was loaded with $227 just like the others. The activation process was super simple - just called the number on the back and entered her birthday and our zip code. Now just waiting on my son's card (his name starts with R) which I'm guessing will come next week based on the pattern I'm seeing.

0 coins

lucky!!! still waiting on my kids cards ๐Ÿ˜ก

0 coins

Just wanted to share my experience - I'm also in San Bernardino County and got my first P-EBT 4.0 card last week for my youngest (name starts with E). Still waiting on cards for my other two kids whose names start with H and S. The distribution definitely seems random within our county, but good to hear from everyone that it's one lump sum payment. Has anyone had issues with stores not accepting the cards? Want to make sure I can use it at our usual grocery store when the other cards arrive.

0 coins

CalFresh and PG&E CARE program confusion - unauthorized payment took my food money

I'm completely panicking right now. I had $320 in my account that was supposed to last me until my next CalFresh benefits load (Jan 15). Yesterday, PG&E somehow took $276 from my checking account without my permission! I've been on a payment plan with them ($40/month) and literally just made my monthly payment the day before. Now my PG&E account shows I'm -$81 in credit, but my bank account is nearly empty and I can't buy food for my kids! I called PG&E but got stuck in their automated system for an hour before giving up. Has anyone had PG&E take unauthorized payments while on CalFresh? Can I get this refunded quickly? I checked everywhere in my account settings and never set up autopay. I'm worried we won't have enough to eat for the holidays now. This was literally my food money from my last CalFresh benefits. Is there an emergency way to get more benefits when something like this happens?

Update? Were you able to get through to PG&E or get any emergency food assistance? This happened to me last year (though it was with my car insurance, not PG&E) and I ended up having to wait 7 business days for the refund. The most effective thing was filing a complaint with the Department of Insurance, which might be different for utilities. For me, going to the local CalFresh office in person worked better than calling - they provided a one-time emergency supplement once I showed them my bank statement. Hope you got this resolved!

0 coins

PaulineW

Author

Thank you for checking back! I tried that Claimyr service someone mentioned and actually got through to PG&E this morning! They admitted it was an error in their system and promised a refund in 3-5 business days. I also went to a food bank yesterday that gave us enough to get through a week. I'm going to try visiting the CalFresh office in person tomorrow like you suggested. I'll update if I get the emergency supplement approved!

0 coins

I'm so glad you're making progress with this! That's exactly what I was hoping would happen with the Claimyr service - it really does help cut through PG&E's phone maze. Three things I'd suggest for your CalFresh office visit tomorrow: 1) Bring printed bank statements showing both the unauthorized withdrawal and your current low balance, 2) Take a photo of your PG&E account showing the credit balance (proves it was their error), and 3) Ask specifically for a "household emergency supplement" rather than just "emergency benefits" - the exact terminology can sometimes make a difference with county workers. Also, if the first worker you speak with says no, politely ask to speak with a supervisor. Different workers sometimes interpret the emergency rules differently. Really hoping you get approved for the supplement - keep us posted!

0 coins

Just received P-EBT card notice for my child but we don't have CalFresh - Imperial County confusion

So confused right now! Got mail today saying my 4-year-old son will receive a P-EBT card today but we've never applied for or received CalFresh benefits before. We live in Imperial County and honestly could use the help, but I'm worried this is some kind of mistake that will cause problems later. Is P-EBT different from regular food stamps? The letter doesn't show the benefit amount and I don't want to use something we're not entitled to. Should I call the county office or is this actually a legitimate program for families even if we don't get CalFresh?

Since we're talking about P-EBT in Imperial County, I want to mention that there's a second phase of benefits coming in summer 2025 for eligible children. If your child receives this first card, they'll likely get the summer benefit too. Also, to answer your original question more directly - receiving P-EBT will NOT create any problems for you. It won't affect your taxes, won't be counted as income for any other benefits, and doesn't create any reporting requirements. It's essentially a no-strings-attached food benefit for eligible children. Like others mentioned, applying for regular CalFresh is a separate process that you might want to consider. The online application takes about 30 minutes to complete.

0 coins

This is so helpful! I'm going to apply for CalFresh this weekend. And I'm relieved to hear about the summer benefits too - every bit helps with a growing child!

0 coins

Just wanted to add that you should keep that original notice letter in a safe place! If there are ever any questions about your P-EBT benefits or if you need to reference the program details later, having the original documentation is helpful. Also, once you get your card and start using it, you can check your balance online at ebtEDGE.com or by calling the number on the back of the card. The website also shows your transaction history, which is useful for budgeting and keeping track of what you've purchased. Sounds like you're all set and this is definitely legitimate - enjoy the extra help with groceries for your son!

0 coins

P-EBT cards arriving in Monterey County - don't throw away the letter!

Just a heads up to all parents in Monterey County! My kids' P-EBT cards finally arrived yesterday. Been waiting for months, so check your mailboxes if you've been waiting too. The letter specifically says NOT to throw it away because they'll reload the cards in the future. Not sure if that means they're planning more school meal benefits or what, but definitely keep that paperwork. Has anyone else in Monterey gotten theirs yet? Or know when other counties are getting their P-EBT distributions for 2025?

off topic but does anyone know if the amount on P-EBT counts as income for CalFresh? i just got my SAR7 and dunno if i need to report this

0 coins

No, P-EBT benefits are not counted as income for CalFresh eligibility. You don't need to report them on your SAR7 form. They're considered non-cash benefits similar to school meals themselves. The only benefit programs you need to report on your SAR7 are actual cash assistance programs like CalWORKs, General Assistance, Social Security, Unemployment, Disability, or Child Support.

0 coins

Just wanted to add that if you're having trouble with the P-EBT hotline, try calling right at 6am when they open - that's when I finally got through last week. Also, make sure you have all your info ready: card number, zip code where it was mailed, and your kid's birthdate. The whole process only took about 5 minutes once I actually reached someone. For those still waiting, I saw on the CDSS website that they're processing about 50,000 cards per week, so it's taking time but they are working through the backlog.

0 coins

CalFresh emergency allotment or extra benefits showing as 'pending' in EBT account? Anyone else?

So I checked my EBT account balance online this morning and noticed something weird - there's an extra deposit showing as 'pending' that's about $275 more than my regular CalFresh amount. Has anyone else seen this? My regular benefits already posted on the 10th like normal, but this other amount shows as pending with no date. Is this some kind of emergency allotment or extra stamps I didn't know about? Or is it a system glitch? Called the EBT customer service number but gave up after 45 minutes on hold. Anyone know if CalFresh extras actually show as 'pending' before they drop or what this could be?

the whole calfresh system is so confusing...i never know what im supposed to report when. do i wait for the SAR7 or report right away? and some things show up random in the account without explanation...

0 coins

You're right that it can be confusing! The basic rule is: 1. Report on your SAR7 (Semi-Annual Report) for most changes 2. Report IMMEDIATELY if your household income goes above your Income Reporting Threshold (IRT) - this amount is listed on your approval notices 3. Report IMMEDIATELY if someone moves in/out of your household who will significantly affect your eligibility For things like rent increases or utility cost changes, you can wait for your next SAR7 unless you want the potential benefit increase sooner (then report voluntarily).

0 coins

This is super helpful info! I'm new to CalFresh and just got approved last month. I had no idea that reporting rent increases could actually increase your benefits - I thought reporting changes would only hurt you. Good to know for when I fill out my first SAR7. Thanks for sharing your experience with getting through to the county office too, that sounds like a nightmare but glad it worked out!

0 coins

Prev1...199200201202203...327Next