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So glad you got your card sorted out! I'm actually dealing with something similar right now - my card stopped working yesterday and I think the magnetic strip got damaged. Good to know about being able to go to any county office in California. I was dreading having to wait for a replacement in the mail. Going to call around tomorrow to find the closest office with a working card printer. Thanks for sharing your experience!
Just want to add that if you're in a real emergency situation with kids to feed, some local food banks or churches might be able to help with emergency food assistance while you're waiting for your replacement card. I know it's not ideal and you shouldn't have to rely on charity when your benefits are right there, but sometimes you gotta do what you gotta do for the kids. Also, if you have any neighbors or family who shop at stores that accept EBT online (like Amazon Fresh or Walmart grocery pickup), you might be able to ask them to order groceries for you and pay them back once your new card arrives. Just another option to consider!
This is really helpful advice! I didn't even think about food banks or churches as an option. It's frustrating that we have to jump through all these hoops when our benefits are literally sitting there waiting for us, but you're absolutely right - when you have kids to feed, you do whatever it takes. The online grocery idea is smart too, especially if you have family or friends who are willing to help out temporarily. Thanks for thinking of practical solutions!
So happy to hear you got it resolved quickly! This thread is going to be super helpful for others who go through the same thing. I had no idea about half the stuff people shared here - like the Walmart Pay option and the policy changes from the lawsuit. Thanks everyone for sharing your experiences!
Totally agree! I've been on CalFresh for about 6 months now and honestly had no clue about most of these emergency options. Really glad to see this community helping each other out with practical info. The part about the policy changes from the lawsuit was especially eye-opening - sounds like things used to be even worse before that. @e48ca6365907 thanks for sharing your experience and the update, definitely makes me feel more prepared if this ever happens to me!
This whole thread has been incredibly helpful! I'm new to CalFresh and honestly had no idea there were emergency replacement options beyond just waiting for the mail. The fact that you can get a same-day replacement at the county office is huge - definitely something more people should know about. Also really appreciate everyone sharing the practical tips like getting there early, bringing your case number, and the policy changes from the lawsuit. Going to bookmark this thread in case I ever need it. Hope your benefit replacement claim goes smoothly @e48ca6365907!
Same here! I just started receiving CalFresh last month and this whole conversation has been so educational. The tip about using apps like Walmart Pay as a backup is genius - I never would have thought of that. And knowing about the 10-day window for filing stolen benefit claims could save someone a lot of money. Really shows how much this community looks out for each other! @e48ca6365907 so glad everything worked out for you and your family!
UPDATE: Finally got through to my county worker! Turns out they flagged my account because they got returned mail from an SAR7 reminder they sent to my old address (even though I updated my address 4 months ago). Instead of calling me or checking my updated contact info, they just suspended my benefits! The worker was actually pretty helpful once I reached her. She's reactivating my benefits today and said I should see them restored within 48 hours, including the amount I was supposed to get this month. She also fixed my address in all their systems so this shouldn't happen again. Thanks everyone for your help and suggestions! Special thanks to @user1 for recommending Claimyr - that service actually worked and got me through to a real person in about 25 minutes instead of waiting on hold forever.
This is such a relief to hear you got it sorted out! The fact that they suspended your benefits over returned mail to an old address when you had already updated your information is absolutely ridiculous. The system really needs better communication protocols - there's no excuse for cutting off a family's food assistance without proper notice or attempting other contact methods first. I'm bookmarking that Claimyr service for future reference too, sounds like a lifesaver for actually reaching someone at the county office. Hope your benefits show up on schedule and this doesn't happen again!
Totally agree! It's frustrating how they can just cut benefits over something so preventable. I'm new to this community but stories like this make me realize how important it is to have a place where people can get real help and advice. The system definitely needs major improvements in how they handle address changes and notifications. Glad everything worked out for Chloe in the end!
Did your EBT card expire? Mine expired in February and I didn't realize it until my benefits didn't load. They automatically mail a new one but I never received it. Had to request another one and it was such a hassle. Just another thing to check!
Just as an update for everyone following this thread - I called my county office this morning and confirmed what @profile2 mentioned. There is indeed a system update causing delays for supplemental payments this month. The representative said all delayed supplements should post by April 24th at the latest. If you don't receive yours by then, definitely call your caseworker.
This is such helpful information! I was getting really stressed about my budget too. It's frustrating that they don't send out notices about these delays, especially when people are counting on that money for groceries. At least now I know to wait until the 24th before calling. Thanks @Anna Xian for taking the time to call and update everyone!
QuantumQuest
I'm new to this program and this thread has been super helpful! Just to add - if anyone is in Orange County, I called yesterday and they said they're aiming for June 16th for the first batch (A-L) and June 23rd for the second batch (M-Z). They also mentioned that if you move during the summer, you need to update your address ASAP because they can't reissue cards easily once the program starts distributing. Also learned that the $120 is per child, not per household, which is awesome for families with multiple kids!
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Kristian Bishop
•Welcome to the community! This is such great information about Orange County's timeline - thank you for sharing those specific dates. The detail about needing to update your address ASAP is really important too. I didn't realize they couldn't easily reissue cards once distribution starts. And yes, the $120 per child is amazing for larger families! My friend has 4 kids so that's $480 total for the summer which really helps with groceries.
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Ravi Patel
Just wanted to share what I found out from Riverside County - they're doing their distribution June 14th-28th in alphabetical batches too. The worker I spoke with mentioned that if you haven't received Summer EBT before but think you're eligible, you can also check the CA.gov/SummerEBT website to see if there's an application portal for your county. Some counties have online applications for families who might have been missed in the automatic enrollment. Also learned that the benefits don't roll over year to year, so make sure to use them before the expiration date (usually end of August/early September). Hope this helps other newcomers like me!
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